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Real-time field service resource management
Mobile Resource Manager from Job Cost Inc is a real-time field service resource management solution designed for service departments or companies managing field resources, including technicians, subcontractors, trucks, and equipment. Included are tools for scheduling & dispatching, customer location tracking & mapping, service call monitoring, work order creation, management reporting, service contract management, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
5
Starting from
30
Per month
Per Feature
Value for money contenders
Functionality
4.8
/5
5
Total features
38
6 categories
Functionality contenders
Overall Rating
4.6
/5
5
Positive reviews
100
%
3
2
0
0
0
Overall rating contenders
Jessica M.
Used daily for 2+ years
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This software is very easy to use and stores a great amount of data that is accessible at our fingertips. It is our one stop shop....dispatch, client database, employee information, invoicing, inventory, etc. We have recently started using this for all of our warranty information. It allows us to enter products that were installed and dates. This has been a huge time saver for us. If we are needing a new database/spreadsheet or have any question the customer service is top notch. There are many more functions that we will explore in the future if needed.
Not knowing all of its capabilities. I would like an owners manual on everything I can do with it. I was not part of the set up team so I do not have the background on what is all available.
Thanks for your positive feedback! Mobile Resource Manager does have a lot of features! You can contact us to set up a free live training webinar or visit our website to view our collection of training videos. We also have a comprehensive online help manual with screenshots and step-by-step instructions. If you can't find what your looking for, please contact our support team. Thank you for your business!
Joseph V.
Construction, 11-50 employees
Used daily for 2+ years
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We were able to streamline our dispatch operation and speed up the billing process.
The ability to re-purpose or rename fields. The ability to create custom views and reports which have increased the efficiency of billing. The ability to dispatch via email and visually see appointments on the dispatch board.
Really none. The user interface may not be the prettiest, but definitely functional and easy to follow.
Everett B.
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The software is very strong, fast and error free. The only con to me is that there are lots of windows to wade through. Terminology for jobs etc between MRM and Visual Jobcost can be less confusing for those that use both products.
No pros were added to this review
No cons were added to this review
Patrick R.
Construction, 51-200 employees
Used daily for 1-2 years
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Reduced paperwork and time.
The software has the great ability to customize the program to meet the individual business needs. Whether you are scheduling people or equipment the software works great!
The programs mapping is outdated and not user friendly, although they do include google maps as an option. It would be nice if GPS integration were possible..
Asfia B.
11-50 employees
Used weekly for 6-12 months
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Its Really Good and easy to use. Very impressive service! Thank you developer for making this product! This product is easy to use and this is really convenient for customers. I am really happy to use this product.
No cons were added to this review
Q. What type of pricing plans does Mobile Resource Manager offer?
Mobile Resource Manager has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Mobile Resource Manager?
Mobile Resource Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Mobile Resource Manager support?
Mobile Resource Manager supports the following languages:
English
Q. Does Mobile Resource Manager support mobile devices?
Mobile Resource Manager supports the following devices:
Android, iPad, iPhone
Q. Does Mobile Resource Manager offer an API?
No, Mobile Resource Manager does not have an API available.
Q. What other apps does Mobile Resource Manager integrate with?
Mobile Resource Manager integrates with the following applications:
QuickBooks Online Advanced, Sage 50cloud Accounting, Dynamics 365 Business Central, Quickbooks Online
Q. What level of support does Mobile Resource Manager offer?
Mobile Resource Manager offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base