Additional information for Mobile Resource Manager
Key features of Mobile Resource Manager
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- Job scheduling
- Drag-and-drop job assignment
- Daily & multi-day dispatch boards
- Customer location tracking
- Service history tracking
- Equipment tracking
- Document tracking
- Real-time data sync
- Work order creation
- Custom work order layouts
- Custom fields
- One-touch mapping
- Service contract management
- Recurring billing
- Preventative maintenance scheduling
- Accounting integrations
- Signature capture
- Call status tracking
- Customer search function
Technicians and equipment can be scheduled for both single and multi-day appointments by dragging-and-dropping calls, with custom calendar views, user-defined color-coding, and real-time notifications to technicians via email, text, or the mobile app.
Customer locations, equipment, service histories, and documents can all be tracked, and service contract can be set up with recurring billing, warranty periods, and preventative maintenance schedules.
Work order layouts can be customized, and printed, faxed, or emailed, with one-step conversion from work order to invoice.
Service calls and technician locations can be viewed on internal maps, and the system integrates with GPS systems and Google Maps, Bing Maps, and MapQuest.
The native field app for iOS gives technicians access to service histories, quotes & proposals, and lists of equipment by location, and allows them to track documents and collect signatures electronically.