MPulse Pricing, Features, Reviews & Comparison of Alternatives

MPulse

CMMS for maintenance scheduling, tracking, & reporting

4.56/5 (144 reviews)

MPulse overview

MPulse is a CMMS (computerized maintenance management system) designed for use by equipment and facilities maintenance companies, to assist with the scheduling, tracking, and reporting of maintenance. Four different editions of MPulse are available to suit the needs of different businesses, from the most basic, Bronze, which covers only equipment and buildings, up to the most advanced, Platinum, which can be used for all asset types, including equipment, buildings, rooms, grounds, and vehicles, and supports condition-based maintenance as standard.

MPulse automates the scheduling of preventative maintenance tasks, with the option to base maintenance intervals on the condition of assets or parts. Labor requirements can be estimated for preventative maintenance tasks, and maintenance can be scheduled for off hours through tracking equipment usage times. Work orders are automatically generated for scheduled tasks, and can also be received from any number of requesters, or entered manually. Maintenance requests can be approved, scheduled, and assigned to technicians for completion, with the option to automate approvals and assignments, and the ability to send customized automated confirmations to requesters, technicians, and managers. Repair times can be tracked to determine employee efficiency for specific tasks, and create organizational benchmarks.

A basic inventory management system is included in all editions of MPulse, enabling users to link items and their costs to specific assets or work orders, and track the consumption of parts. Advanced inventory control is included in the Gold and Platinum editions, allowing users to manage storage location, stocking levels, reorder points, and supplier information, with the ability to track multiple units of measurement for a single item.
www.mpulsesoftware.com

Pricing

Starting from
$3500
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
MPulse screenshot: MPulse includes a maintenance advisor dashboard, which gives users an overview of frequent requesters, most expensive vehicles, and moreWhich MPulse Edition is Right for You?MPulse screenshot: Equipment records in MPulse include multiple custom fields for recording informationMPulse screenshot: Users can view a breakdown of the most expensive vehicles in MPulse, allowing them to determine the cost effectiveness of further repairsMPulse screenshot: MPulse enables users to manage work orders by their type, such as warranties or yearly servicesMPulse screenshot: MPulse also includes a native iOS appMPulse screenshot: A list of work orders can be viewed through the MPulse iOS appMPulse screenshot: Work order details, task information, and comments can also be viewed in MPulseMPulse screenshot: MPulse enables users to set call backs in work ordersMPulse screenshot: Technicians and inventory can also be assigned to work orders in MPulseMPulse Maintenance Software Overview

MPulse reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.4
  4.8
Leslie Devonshire

Excellent Vendor Relationship Helped Make MPulse Succeed for DISH!

Reviewed 2016-03-24
Review Source: Software Advice

Pros
One of the best aspects of MPulse is working with their great team. The implementation with our company has been a challenge but the resources on the MPulse side have been indispensable in ensuring our issues were all addressed individually and that a solution was found. They have never acted as though our questions or issues were a burden and they have shown immense flexibility, honesty, and transparency in working with us at every stage. Because of their help, the MPulse software has successfully remained at DISH and we continue to find new ways to use it to benefit our business.

Cons
The built in reporting that MPulse offers has never been useful to our business. We actively export data out of MPulse into a separate data manipulation/reporting software in order to get the information we need out of MPulse. While MPulse does offer customized reports but they would have to be developed at an additional cost.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mohammad Ajmal Amirzad

MPULSE from overall perspective

Used daily for 2+ years
Reviewed 2016-06-19
Review Source: Capterra

It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.

Response from MPulse Maintenance Software


Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Scott Clausnitzer

We absolutely made the right choice. MPulse is the real deal.

Reviewed 2015-12-04
Review Source: Software Advice

Pros
The customer service we receive from MPulse is second to none. We have a rather small maintenance department at our company, but that small team has a lot to keep track of. I had never used a CMMS system before so I had only a very basic understanding of what I would be doing on a day to day basis. After the first day of our implementation with MPulse our team knew we made the right decision. Our trainer demonstrated how powerful MPulse software is and showed us how to get the best results for our company. We were basically able to take it from there and start creating requests/work orders right away.

Cons
I think there is a great opportunity for MPulse to release an app that works the same way on all smart phones/tablets. There are pros/cons to accessing the full database vs accessing the mobile database on a smart phone. I find that our managers like using the full version on their smart phones, but the performance varies drastically from person to person simply because of the sheer number of different browsers/firmware versions/phone manufacturers. An app that could provide the full functionality of our database across all platforms would be very useful.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Len Silvernail

A very comprehensive and complete CMMS

Used daily for 2+ years
Reviewed 2017-06-09
Review Source: Software Advice

An overall great CMMS. I research several before buying MPulse, and I'm very happy with our choice.

Pros
The software is very user friendly. It was easy to get it set up, customize and move between the different operations. Loading the employee information was quick and easy.

Cons
The initial training didn't really cover the pertinent information as it relates to our business. I would suggest they customize the training to the user's specific needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jason McDonald

Fletcher Academy INC

Reviewed 2015-06-25
Review Source: Software Advice

Pros
Ability to tailor it to the needs of your business modify wording and change it to your preferences.

Cons
Unavoidable issues with web based programs - not a Mpulse problem just the fact that data having to travel over the country to servers there are multiple places and ways things can get slowed down. Hosted at your site gets rid of these problems but then makes your company responsible for a lot more headaches. We are not just a school we have businesses that support our school: Health food store, bakery, retirement center, Fitness center, Rental units commercial and residential, grounds and maintenance. We are able to track hours and create a history of what was done at all places in our campus.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MPulse pricing

Starting from
$3500
Pricing options
One time license
Subscription
View Pricing Plans

Four editions of MPulse are available: Bronze, Silver, Gold, and Platinum.

Pricing information is available on inquiry.

MPulse features

Custom Fields
Customizable Reporting
Inventory Management
Inventory Tracking

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Additional information for MPulse

Key features of MPulse

  • Maintenance advisor dashboard
  • Service request management
  • Asset security management
  • Condition-based maintenance
  • Purchase requisitions
  • Condition-based maintenance
  • Graphical reporting
  • Media integration
  • Key & lock management
  • DataLink integration adapter
  • Assignment management
  • Barcode scanning
  • Cost center budgeting & tracking
  • Calendar view
  • Charting
  • Customizable graphical reporting
  • Consumption tracking
  • Purchase order management
  • Employee records
  • Request approval routing
  • Global search navigation
  • Status reporting
  • Asset status monitoring
  • Task scheduling
  • Maintenance tracking
  • Vendor management
  • Work order management
  • Purchase requisitions/purchase orders
  • Automated scheduling
  • Labor tracking
  • Custom charts
  • Barcode printing
  • Drag & drop interface
  • Scheduled reporting
  • Barcode support
  • Custom tabs and fields
  • Role-based access control
  • Asset lifecycle tracking
  • Preventative maintenance scheduling
  • Media integration
  • Graphical data presentation
  • Hourly employee tracking
  • Access control
  • Task management
  • Inventory management
View All Features

Benefits

Preventative maintenance tasks are automatically scheduled, based on part or asset condition, with work orders triggered automatically.

Work orders can be generated by requesters, or requests can be entered manually, and then be approved, scheduled, assigned, and managed, with the ability to automate approvals and assignments.

Automated confirmations for maintenance requests are customizable and can be sent to technicians, requesters, and managers.

Inventory items can be tracked, with consumption recorded, with the ability to link parts and their associated costs with assets and work orders.

Standard and custom reports, charts, and graphs can be produced, for status reporting, and summary or detailed reports of maintenance work.