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Oneserve Pricing, Features, Reviews and Alternatives

Q: Q. What type of pricing plans does Oneserve offer?

Oneserve has the following pricing plans: Free Trial : Available

Oneserve product overview

What is Oneserve?

Oneserve is an award winning field service management software solution that has been built for clients, by clients. As such, Oneserve brings a fresh approach to workforce planning, service delivery and performance management. Through one system, Oneserve enables organisations to intelligently schedule jobs, record and share information, reorder parts, evidence work and monitor performance.

Key benefits of using Oneserve

Oneserve users can get clear visibility of their financial and operational performance with real-time financial analytics.

Front line teams are provided with complete visibility of their day, directly via their mobile device, online or offline.

Accurate billing features provide immediate access to important data, enabling users to invoice more efficiently from within a single location.

Oneserve's accessible customer data features enables real-time progress updates and electronic audit trails.

Users can manage all parts, stock and inventory suppliers, as well as get real-time parts information for accurate monitoring and tracking.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

Training options

Documentation

In Person

Webinars

Videos

Oneserve pricing information

Value for money

4.7

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

Value for money contenders

Oneserve features

Functionality

4.0

Total Features50 6 categories

Most valued features by users

Alerts/Notifications

Reporting/Analytics

Inventory Management

Workflow Management

Mobile Access

Customizable Reports

Inventory Control

Historical Reporting

Oneserve users reviews

Overall rating

4.6

Positive reviews

100%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Rating distribution

Read all reviews

Overall rating contenders

Frank Y.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

The excellent management system in the world.

Reviewed 4 months ago

It is exceptional and it comes with a lot of features which are easy to use and customize.

Pros

The exceptional future proofs the solution within the organization. Very simple for every user to use and customize.

Cons

We couldn't have access to the client portal after our team bought the software.

Anonymous Reviewer

Facilities Services, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Very professional management system.

Reviewed 4 years ago

Pros

Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure.

Cons

The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into.

Vendor response

Hello, Thank you very much for your review of Oneserve and sharing your experience with others here on Capterra. To hear that we modernised the companies management structure, you have seen an increase in quotations and we were one of the best investments to you is exactly what we aim to help our client partners achieve! I understand you are now using the client portal so we hope this is working well for you now too. Thank You again for your review! Kind Regards, The Oneserve Team

Alex W.

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Good operational product which is easy for all to use

Reviewed 6 years ago

Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented.

Pros

No pros were added to this review

Cons

No cons were added to this review

Adrian P.

Construction, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

VG! Does what it says on the tin.

Reviewed 4 years ago

Pros

Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation.

Cons

Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution.

Vendor response

Hello Adrian, Thank you very much for your review of Oneserve. It is great to hear that our software is easy to use and its expandability will mean we fit with your businesses future needs. Both are so important to us. Kind Regards, The Oneserve Team

Liam H.

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Intuative and clear.

Reviewed 6 years ago

It is not a CRM so has limitations with jobs which a speculative. Report are clunky. It is difficult to have overview of individual clients for which we deliver differing work streams, making monthly meetings difficult as the information extraction from OneServe is problematic. As we have a number of clients we would much prefer loading jobs under a client then work stream for that client rather than simply on a work stream this would traceability and capturing performance data for client rather than work streams.

Pros

No pros were added to this review

Cons

No cons were added to this review

Read all reviews

Oneserve FAQs and common questions

Q. What type of pricing plans does Oneserve offer?

Oneserve has the following pricing plans:
Free Trial: Available

Q. Who are the typical users of Oneserve?

Oneserve has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Oneserve support?

Oneserve supports the following languages:
English

Q. Does Oneserve support mobile devices?

Oneserve supports the following devices:
Android, iPhone, iPad

Q. Does Oneserve offer an API?

No, Oneserve does not have an API available.

Q. What level of support does Oneserve offer?

Oneserve offers the following support options:
Email/Help Desk, Chat, Phone Support

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Related categories

Field Service Management

Workforce Management

Building Maintenance

Maintenance Management

Field Activity Management

Equipment Maintenance

Select your country

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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