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Oneserve Pricing, Features, Reviews and Alternatives
Oneserve FAQs
Oneserve product overview
What is Oneserve?
Oneserve is an award winning field service management software solution that has been built for clients, by clients. As such, Oneserve brings a fresh approach to workforce planning, service delivery and performance management. Through one system, Oneserve enables organisations to intelligently schedule jobs, record and share information, reorder parts, evidence work and monitor performance.
Key benefits of using Oneserve
Typical customers
Platforms supported
Support options
Training options
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Oneserve
Starting from
No pricing info
Starting from
65
/user
Per month
Oneserve pricing information
Value for money
4.7
/5
7
Starting from
No pricing info
Pricing options
Value for money contenders
Oneserve features
Functionality
4.0
/5
7
Total features
50
6 categories
Most valued features by users
Functionality contenders
Oneserve users reviews
Overall Rating
4.6
/5
7
Positive reviews
100
%
Overall rating contenders
Frank Y.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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It is exceptional and it comes with a lot of features which are easy to use and customize.
The exceptional future proofs the solution within the organization. Very simple for every user to use and customize.
We couldn't have access to the client portal after our team bought the software.
Anonymous Reviewer
Verified reviewer
Facilities Services, 11-50 employees
Used daily for 6-12 months
Review source
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Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure.
The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into.
Hello, Thank you very much for your review of Oneserve and sharing your experience with others here on Capterra. To hear that we modernised the companies management structure, you have seen an increase in quotations and we were one of the best investments to you is exactly what we aim to help our client partners achieve! I understand you are now using the client portal so we hope this is working well for you now too. Thank You again for your review! Kind Regards, The Oneserve Team
Alex W.
Review source
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Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented.
No pros were added to this review
No cons were added to this review
Adrian P.
Construction, 11-50 employees
Used daily for 6-12 months
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Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation.
Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution.
Hello Adrian, Thank you very much for your review of Oneserve. It is great to hear that our software is easy to use and its expandability will mean we fit with your businesses future needs. Both are so important to us. Kind Regards, The Oneserve Team
Liam H.
Review source
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It is not a CRM so has limitations with jobs which a speculative. Report are clunky. It is difficult to have overview of individual clients for which we deliver differing work streams, making monthly meetings difficult as the information extraction from OneServe is problematic. As we have a number of clients we would much prefer loading jobs under a client then work stream for that client rather than simply on a work stream this would traceability and capturing performance data for client rather than work streams.
No pros were added to this review
No cons were added to this review
Common Oneserve comparisons
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