OnTime 360 Pricing, Features, Reviews & Comparison of Alternatives

OnTime 360

Cloud-based dispatch and courier solution

4.11/5 (28 reviews)

OnTime 360 overview

What is OnTime 360?

OnTime 360 is a cloud-based software from Vesigo Studios, designed for use by multiple types of transportation business, including couriers, freight brokers, and dispatching service providers. The solution offers team collaboration tools, accurate order dispatching, and intelligent assignment of drivers. OnTime 360 integrates with other software systems through its API, and is designed to work worldwide, with regional formatting and Unicode support allowing users to enter data in any language and view dates, times, numbers, and currencies in their preferred regional format.

OnTime 360 includes a vehicle management system which allows users to track the exact location of vehicles, manages maintenance requirements by mileage or date, and automatically notifies users when scheduled maintenance points are reached. The tracking and tracing feature helps users to instantly calculate the price and send a notification to drivers if a customer asks for a change in service. Also included are billing tools that have the capability to automatically generate invoices as per the billing cycle of customers.

OnTime 360 has a workflow designer that enables users to customize certain functions, such as setting up of specific triggers to send notifications to a large group, with control over delivery methods and content. The solution also simplifies payroll and wage calculation by offering a time clock feature that captures the exact time logged, orders processed, and distance driven.

OnTime 360 is compatible with various mobile devices and allows users to work offline when there is no internet connection, with all standing data automatically synch​ronized once the mobile device regains signals and has an internet connection.
www.vesigo.com

Pricing

Starting from
$34.95/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
OnTime 360 screenshot: Bills can be generated automatically in OnTime 360OnTime 360: Modern Courier SoftwareOnTime 360 screenshot: OnTime 360 includes integrated maps to track the exact location of vehiclesOnTime 360 screenshot: OnTime 360 is optimized for iOS devices, and offers apps for Android and Windows PhoneOnTime 360 screenshot: OnTime 360 offers integration with QuickBooksOnTime 360 screenshot: Offers order dispatch information with precisionOnTime 360 screenshot: Price modifier on the basis of actual weightOnTime 360: Smart Courier Software

OnTime 360 reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.4
  4.0
  4.4
Chella Alarid

HAVE LOVED IT FROM DAY 1

Used daily for 2+ years
Reviewed 2019-05-30
Review Source: Capterra

It has helped our business be up to date and more efficient.

Pros
The versatility from day one! The ease of use.

Cons
I would like to see the reports have the ability to be modified for more specific uses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephanie Graham

Satisfied with Ontime 360

Used daily for 2+ years
Reviewed 2016-09-22
Review Source: Capterra

We love Ontime 360. Its easy to use, our customers like being able to dispatch and track their shipments. We like being able to print BOLS and send invoices through 1 system. ONE thing we would like to see updated. We would like to be able to search invoices by number or customers without having to scroll. Invoices number especially. Often times a customer calls about a particular invoice and I must search numerically instead if being able to click on the search bar and entering the number.

Cons
Not being able to use the search bar in the Billing screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike Linthicum

Best choice

Used daily for less than 6 months
Reviewed 2020-07-31
Review Source: Capterra

So far... so good!

Pros
The software is very easy to use. The "flow" through the process is very easy to follow and allows a user the ability to "see" where the load is in the process. I looked at a few, and Ontime360 had most of the features I was looking for. The mobile app is really what sold me.

Cons
So far, the only thig I don't like, is there isn't a way to "test" notifications unless you create a test customer and test locations.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Malinda Hall

After 5 months of trying to get this system functioning we had to abandon it

Used daily for less than 6 months
Reviewed 2018-02-27
Review Source: Capterra

Pros
Saving quotes was a nice feature. The web portal is nice and the drive mobile app is also user well done. It can take on a variety of complex rates and make them work, however it is very time consuming and complex to set up. You can customize a lot of features, and import data to OnTime360, which can be helpful but also messy, requiring time to clean up what is imported.

Cons
Save your money and your time. OnTime360 IS NOT completely mobile. If you are a fast paced small business and your dispatchers are not always at a windows computer 24hrs a day good luck! You will need a windows operating system laptop or tablet to lug around with internet access. Their customer service lacks in following up with things they need to get back to you on. They will answer your questions, but they are also rigid and not willing to take customer suggestions to make improvements that will benefit a broader base of clients. They make everything sound simple and it is not. I can generally easily learn most software programs, so I am not computer illiterate. I have to cancel and lose 6 months worth of money, because I asked how will my dispatcher will log in when they are not in the office to late in the game. Their answer is that cannot be done, and we will not make that available and we are not giving you any of your money back. Coming from using another dispatching software system for many years, I never liked the OnTime Dispatch you must use multiple screens and to get anything done and you cannot easily see what your drivers are working on. The functionality, updating, syncing is slow, even though we have high speed internet, and they could never get me an answer as to why.

Response from Vesigo Studios


We are sorry to see that you have chosen to close your OnTime 360 account.

Many of our customers agree that our price quotes feature, Customer Web Portal, new Mobile Applications for drivers, and flexible pricing are among our many great features.

Our unlimited in-house Customer Service is included free of charge to our customers using all OnTime subscription levels. Many of our customer's suggestions have been included in recent updates to our software. Of course, as with any new software system, there is a learning curve and we welcome our customers to call or email us at their convenience.

We understand that, despite our continual efforts, some of the difficulties you were having could not be resolved to your satisfaction. Please note that a partial refund was provided. As always, we strive to take our customers recommendations and constructive criticism into consideration and continually work to improve. We appreciate you taking time to give us your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Chris McCormick

Really great delivery software!

Used daily for 2+ years
Reviewed 2016-09-22
Review Source: Capterra

OnTime 360 is a really great product and has worked really well for us. We especially like the constant updates and improvements.

Pros
OnTime's billing features are really simple and easy to use. Drivers always have instant access to detailed information. Dispatching is really quick and easy.

Cons
Search fields for billing could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OnTime 360 pricing

Starting from
$34.95/month
Pricing options
Subscription
Free trial
View Pricing Plans

Standard: $34.95 / month
Professional: $99.95 / month
Enterprise: $199.95 / month

OnTime 360 features

API
Activity Tracking
Automatic Notifications
Data Import/Export

Activity Dashboard (574 other apps)
Audit Trail (319 other apps)
Auditing (362 other apps)
Billing & Invoicing (305 other apps)
Compliance Management (387 other apps)
Customizable Reporting (415 other apps)
Document Management (317 other apps)
Document Storage (312 other apps)
Inventory Management (429 other apps)
Inventory Tracking (337 other apps)
Monitoring (302 other apps)
Real Time Data (341 other apps)
Real Time Reporting (300 other apps)
Reporting & Statistics (531 other apps)
Third Party Integration (433 other apps)
Workflow Management (427 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for OnTime 360

Key features of OnTime 360

  • System activity logging
  • Event-driven notifications
  • Barcode scanning support
  • Customer web portal
  • Workflow designer
  • Customer order histories
  • Automatic data synchronization
  • Digital signature capture
  • Invoice generation
  • Shipping label printing
  • Custom billing cycles
  • Multiple order management
  • Real-time order tracking & tracing
  • QuickBooks integration
  • Customer and address search
  • Mapping and route planning
  • Data import from Excel and CSV files
  • Dynamic price recalculation
  • Open API
  • GPS support
View All Features

Benefits

● Multiple users can be managed, with administrators able to set access permissions on a per-user basis to prevent unapproved access to system features.

● Web portal allows customers to view their order history and manage their personal address book.

● Price set feature maintains a record of wages paid to the subcontractors or employees and prices charged to customers.

● Users can create up to 50 additional custom fields to suit their data capture requirements.

● Real-time driver tracking assists users in evenly and efficiently distributing workloads between drivers.