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OverIT Next-Gen FSM Platform Logo

Field service management software

Table of Contents

OverIT Next-Gen FSM Platform - 2025 Pricing, Features, Reviews & Alternatives

What is OverIT Next-Gen FSM Platform?

OverIT is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally. Over 300 clients are increasing daily efficiencies in linear asset management, with over 200,000s of field workers being dispatched daily, and leveraging field collaboration in their mission-critical operations.

Our cutting-edge technology and our ability to deliver at scale is backed by Bain Capital and NB Renaissance. OverIT is recognized by premier global advisory and consulting organizations as a leading FSM and Field Collaboration vendor.

Benefits of using OverIT Next-Gen FSM Platform

OverIT provides leading software solutions for end-to-end FSM at scale. Our ability to innovate is driven by our 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally. We invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM.

Technicians love our mobile app. It’s simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers.

Dispatchers are empowered to optimize and organize field operations. Our scheduling and dispatching is proven to decrease response times, increase dispatcher efficiency, and raise technician effectiveness. The platform handles dispatching high volumes of volatile service orders, optimizes dynamic crews and is powered by GIS, while leveraging Machine Learning technology to automate the most common processes.

Asset management is made simple with our solution. Our asset maintenance module enables service on highly complex assets and mission-critical processes. The module specializes in linear assets like pipes, power lines, train tracks, roads, and more, through powerful packed integrations with GIS, IoT, EAM, APM, and BIM.

Field workers can solve any problem with the power of real time collaboration. Our field collaboration module provides all essential knowledge-sharing to address skill scarcity: upskilling field workers while on the job, providing guided procedures, and enabling back office visual/audio support. Our wearables also provide workers with a safer environment by use of intelligent voice activation.

Starting from

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No pricing info

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OverIT Next-Gen FSM Platform's key features

Most critical features, based on insights from OverIT Next-Gen FSM Platform users:

Mobile Access
Alerts/Notifications
Accounting Integration
Drag & Drop
Contract/License Management
Scheduling

All OverIT Next-Gen FSM Platform features

Features rating:

Quotes/Estimates
Routing
Dispatch Management
Real-Time Updates
Real-time Scheduling
Real-Time Notifications
Real-Time Data
Real Time Editing
Progress Tracking
Prioritization
Preventive Maintenance
Predictive Maintenance
Payment Collection in the Field
Online Time Clock
Online Booking
Multi-Location
Monitoring
Map Sharing
Map Creation
Maintenance Scheduling
Location Tracking
Labeling
Job Tracking
Job Management
Inventory Management
Inventory Control
Interoperability
Internet Mapping
Inspection Management
Image Management
Historical Reporting
Workflow Management
Work Order Management
Work Order Creation
Video Conferencing
Version Control
User Management
Trend Analysis
To-Do List
Timesheet Management
Third-Party Integrations
Technician Management
Task Scheduling
Task Progress Tracking
Task Management
Tagging
Status Tracking
Statistical Analysis
Spatial Analysis
Single Sign On
Service History
Self Service Portal
Secure Data Storage
Search/Filter
Screen Sharing
Route Optimization
Resource Scheduling
Reporting/Analytics
Reporting & Statistics
Reminders
Recurring Appointments
CRM
Contractor Management
Content Management
Contact Management
Contact Database
Compliance Management
Communication Management
Commenting/Notes
Color Codes/Icons
Collaboration Tools
Client Portal
Class Scheduling
Chat/Messaging
Census Data Integration
Calendar Sync
Calendar Management
Booking Management
Billing & Invoicing
Barcode/Ticket Scanning
Availability Management
Automated Scheduling
Assignment Management
Asset Tracking
Asset Lifecycle Management
Appointment Scheduling
API
Activity Tracking
Activity Dashboard
Access Controls/Permissions
3D Imaging
Group Scheduling
GPS
Geotargeting
Geolocation
Geographic Maps
Geocoding
Fixed Asset Management
File Transfer
File Storage
File Sharing
File Management
Facility Scheduling
Equipment Tracking
Equipment Maintenance
Employee Scheduling
Employee Management
Electronic Signature
Document Storage
Document Management
Data Visualization
Data Mapping
Data Import/Export
Data Collection
Data Capture and Transfer
Customizable Reports
Customizable Forms
Customizable Fields
Customizable Branding
Customer History
Customer Database

OverIT Next-Gen FSM Platform alternatives

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OverIT Next-Gen FSM Platform pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

OverIT Next-Gen FSM Platform integrations (2)

OverIT Next-Gen FSM Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

OverIT Next-Gen FSM Platform reviews

Overall rating

3.8

/5

4

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10
Rating distribution

5

4

3

2

1

1

2

0

1

0

OverIT Next-Gen FSM Platform FAQs

Q. What type of pricing plans does OverIT Next-Gen FSM Platform offer?

OverIT Next-Gen FSM Platform has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of OverIT Next-Gen FSM Platform?

OverIT Next-Gen FSM Platform has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does OverIT Next-Gen FSM Platform support?

OverIT Next-Gen FSM Platform supports the following languages:
English, German, Italian, Portuguese, Spanish


Q. Does OverIT Next-Gen FSM Platform support mobile devices?

OverIT Next-Gen FSM Platform supports the following devices:
Android, iPad, iPhone


Q. Does OverIT Next-Gen FSM Platform offer an API?

Yes, OverIT Next-Gen FSM Platform has an API available for use.


Q. What other apps does OverIT Next-Gen FSM Platform integrate with?

OverIT Next-Gen FSM Platform integrates with the following applications:
Oracle Service, Siemens NX


Q. What level of support does OverIT Next-Gen FSM Platform offer?

OverIT Next-Gen FSM Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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