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Resolver Logo

Cloud-based solution for risk management.

Last updated: February 2025

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Table of Contents

Resolver - 2025 Pricing, Features, Reviews & Alternatives

What is Resolver?

Resolver's cloud-based corporate security solutions help organizations reduce uncertainty from risk-based decisions. Resolver's corporate security solutions include incident management and reporting, investigations and case management, command center, physical site assessments, and enterprise security risk management (ESRM).

Resolver’s incident management software is an end-to-end solution for responding to, reporting on, and investigating incidents. It’s an invaluable knowledge base that will help you understand what’s happening and why, so that you can manage resources, minimize impact, and prevent incidents. Get the answers you need on the spot, identify opportunities to strengthen the protection of your organization, and report incident risk, magnitude, and losses based on their estimated financial impact.

Leverage Resolver's investigations and case management software to consider relationships between investigations and incidents and get a comprehensive picture of all information relevant to an investigation. Quickly isolate trends by leveraging pre-existing relationships. Analyze relationships between incidents, individuals, objects, locations and more to develop a comprehensive understanding and visual representation of how information in a database relates to open investigations and cases. Consolidate related incident and investigation data into case records for comprehensive tracking, analysis, and reporting.

With Resolver's ESRM software, connect incident data and risks to improve decision-making and reduce security risk. Report on risks, key controls, and the status of responsive actions in real-time. Identify and quantify assets and security risks associated with each asset, develop risk treatment plans, and continuously improve the ESRM process through increased transparency into risks vs. objectives. Based on the risk management principles and guidelines of ISO 31000.

Command Center by Resolver allows you to combine alarm management, computer-aided dispatch, and incident reporting into one central application. Connect dispatchers directly to officers and share dispatch details, locations, and standard operating procedures to securely and efficiently manage organizational safety. Resolver’s Command Center integrates with existing security systems to centralize your data and allow for quicker response and recovery.

Benefits of using Resolver

  • Automate the collection of information to detect patterns and trends more effectively.
  • Quickly capture activity and incident details in a centralized location.
  • Intelligently action and query your security data for trending, risk mitigation, and performance metrics.
  • Establish trends and identify relationships between seemingly unrelated incidents, activities or individuals.
  • Build cases by considering relationships between investigations and incidents to get a comprehensive picture of all information relevant to your investigation.
  • Manage and dispatch officers and other response resources.
  • Visualize response resources and events with maps and GPS officer tracking.
  • Enforce standard operating procedures for consistent event response.
  • Integrate access control, video and mass notification systems to simplify event data collection and distribution.
  • Assess, document and prioritize risks to your organization’s identified assets.
  • Demonstrate the impact your security measures have on your organization.
  • Audit your security controls and ensure corrective actions are addressed.
  • Starting from

    10000

    Per year

    book a demo

    Resolver's key features

    Most critical features, based on insights from Resolver users:

    Alerts/Notifications
    Incident Reporting
    Audit Trail
    Risk Assessment
    Monitoring
    Risk Reporting

    All Resolver features

    Features rating:

    Dashboard
    Historical Reporting
    Investigation Management
    Risk Analysis
    Risk Management
    Audit Planning
    Customizable Templates
    Safety Incident Management
    Assessment Management
    Security Management
    Status Tracking
    Task Management
    Customizable Reports
    Alerts/Escalation
    Alarm Management
    Activity Tracking
    Activity Dashboard
    Access Controls/Permissions
    Audit Management
    Compliance Tracking
    Document Management
    Workflow Management
    Compliance Management
    Incident Management
    Version Control
    Process/Workflow Automation
    Corrective and Preventive Actions (CAPA)
    Risk Scoring
    Real-Time Monitoring
    Data Visualization
    Asset Tracking
    Automated Routing
    Built-In Database
    Risk Alerts
    Response Management
    Reputational Risk Management
    Reporting/Analytics
    Reporting & Statistics
    Reminders
    Regulatory Reporting
    Records Management
    Real-Time Reporting
    Real-Time Notifications
    Real-Time Data
    Project Management
    Prioritization
    Policy Management
    Anonymous Feedback
    Vendor Management
    User Profiles
    User Management
    Two-Factor Authentication
    Threat Response
    Third-Party Integrations
    Task Scheduling
    API
    Subject Profiles
    Approval Process Control
    Sourcing Management
    Single Sign On
    Self Service Portal
    Archiving & Retention
    Secure Login
    Secure Data Storage
    Search/Filter
    Sarbanes-Oxley Compliance
    Role-Based Permissions
    Forms Management
    Exceptions Management
    Evidence Management
    Event Management
    Event Logs
    Enterprise Risk Management
    Email Alerts
    Document Storage
    Change Management
    Data Management
    Data Import/Export
    Collaboration Tools
    Communication Management
    Customizable Questions
    Customizable Forms
    Customizable Branding
    Controls Audit
    Contract/License Management
    Contact Management
    Configurable Workflow
    Performance Metrics
    PCI Assessment
    Operational Risk Management
    Multi-Location
    Multi-Language
    Mobile Alerts
    Mobile Access
    Location Tracking
    Legal Risk Management
    KRI (Key Risk Indicator) Monitoring
    IT Risk Management
    IT Incident Management
    Issue Management
    ISO Compliance
    Business Process Control
    Internal Controls Management
    Intake Management
    Inspection Management
    Case Management
    Governance

    Resolver awards

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    Resolver pricing

    Value for money rating:

    Starting from

    10000

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Resolver integrations (9)

    Integrations rated by users

    We looked through 63 user reviews, to identify which products are mentioned as Resolver integrations, and what is the users perception.

    Integration rating: 5.0 (1)

    Resolver support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Chat
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Webinars
    In Person

    Resolver reviews

    Overall rating

    4.4

    /5

    63

    Positive reviews

    92

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    29

    29

    4

    1

    0

    Pros
    Great company that is always moving forward. Fun to work with, innovative and true partners.
    I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.
    Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
    Cons
    Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
    My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.
    User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options.

    Resolver FAQs

    Q. What type of pricing plans does Resolver offer?

    Resolver has the following pricing plans:
    Starting from: $10000.00/year
    Pricing model: Subscription


    Q. Who are the typical users of Resolver?

    Resolver has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Resolver support?

    Resolver supports the following languages:
    English


    Q. Does Resolver offer an API?

    Yes, Resolver has an API available for use.


    Q. What other apps does Resolver integrate with?

    Resolver integrates with the following applications:
    Jira, Microsoft Azure, Okta, Slack, Workato, ServiceNow, Workday HCM, Zendesk Suite


    Q. What level of support does Resolver offer?

    Resolver offers the following support options:
    Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, FAQs/Forum

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