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Resolver
4.3
(44)

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Resolver Pricing, Features, Reviews and Alternatives

Resolver product overview

What is Resolver?

Resolver's cloud-based corporate security solutions help organizations reduce uncertainty from risk-based decisions. Resolver's corporate security solutions include incident management and reporting, investigations and case management, command center, physical site assessments, and enterprise security risk management (ESRM).

Key benefits of using Resolver

- Automate the collection of information to detect patterns and trends more effectively.
- Quickly capture activity and incident details in a centralized location.
- Intelligently action and query your security data for trending, risk mitigation, and performance metrics.
- Establish trends and identify relationships between seemingly unrelated incidents, activities or individuals.
- Build cases by considering relationships between investigations and incidents to get a comprehensive picture of all information relevant to your investigation.
- Manage and dispatch officers and other response resources.
- Visualize response resources and events with maps and GPS officer tracking.
- Enforce standard operating procedures for consistent event response.
- Integrate access control, video and mass notification systems to simplify event data collection and distribution.
- Assess, document and prioritize risks to your organization’s identified assets.
- Demonstrate the impact your security measures have on your organization.
- Audit your security controls and ensure corrective actions are addressed.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Webinars
In Person

Resolver pricing information

Value for money

4.4

/5

44

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Resolver features

Functionality

4.3

/5

44

Total features

107

12 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports
Real Time Data

Resolver users reviews

Overall Rating

4.3

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

19

21

4

0

0

Pros
I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.
Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
Cons
Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.
It continues to constantly bring up the same person. Incident and investigations are very difficult to search for past reports.

Resolver FAQs

Q. What type of pricing plans does Resolver offer?

Resolver has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Resolver?

Resolver has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Resolver support?

Resolver supports the following languages:
English


Q. Does Resolver offer an API?

Yes, Resolver has an API available for use.


Q. What other apps does Resolver integrate with?

Resolver integrates with the following applications:
Jira, Microsoft Azure, Okta, Slack, Workato, ServiceNow, Workday HCM, Zendesk Suite


Q. What level of support does Resolver offer?

Resolver offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep), Chat

Related categories