PICS Pricing, Features, Reviews & Comparison of Alternatives

PICS

Integrated business process automation platform

4.6/5 (5 reviews)

PICS overview

What is PICS?

Inspired Change Solutions provides hosted and mobile solutions for companies of all sizes.
Their latest product, PICS, is a business process automation platform with features such as workflow, case management, lead management, surveys, communication (SMS and email), call recordings, power dialing over VOIP, performance tracking, commission management, payment gateway, meeting scheduler and integration with lead generation platforms. Pics is a Web based software that allows businesses to automate their workflow processes as well as giving users a tool to track employee performance and productivity. A fully integrated, all-in-one solution, PICS can be used for workflow management, direct marketing, debt collection, customer satisfaction surveys, and more.

Pricing

Starting from
$50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Middle-East and Africa

Supported languages

English

PICS reviews

Excellent
3

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.2
  4.6
Grant Witte

Review of PICS Software

Used daily for 6-12 months
Reviewed 2016-06-28
Review Source: Capterra

It has been a great experience. It is user friendly and easy to use. The software has helped me to grow my business and made me more productive. I can manage my productivity. See where I the process I am having a problem and follow up.

Pros
I am able to have full visibility of where in the process each business opportunity is. It is a web based software that I can access anywhere. It is extremely user friendly. I make my calls straight from the application.

Cons
Would like to review a automatic daily report

Response from IC Solutions


Thank you for reviewing our product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert quiroz jr

PICS IS AMAZING

Used daily for 1-2 years
Reviewed 2019-04-06
Review Source: Capterra

JUST VERY HAPPY WITH IT

Pros
WE ARE VERY PLEASE WITH PICS. SOFTWARE IS AMAZING. EVERYDAY WE ARE LEARNING HOW IMPROVE OUR SKILLS DUE TO THIS SOFTWARE.

Cons
ITS A BIT INTIMIDATED AT FIRST BUT THE MORE YOU USE IT THE BETTER YOU UNDERSTAND IT.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Norris Mukembe

I reaaky liked the simple and organised user interface. Everything was easy to spot

Used weekly for 2+ years
Reviewed 2017-10-18
Review Source: Capterra

I can manage my staff more efficiently and keep account of every staff member.

Pros
Customized customer configuration and support. The initial induction into the use of the software is made easier by the support of the pics team.

Cons
It's can be slow at times. Where are a few bugs here and the but they have since been sorted. The reports generated are not as detailed as I would like.

Response from Inspired Change Solutions


Dear Norris
Thank you for your review.
Please try the drill-down function on the reports for more information.
We can also build custom reports on the system to your specifications.
Kind regards
ICS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Oliver Solano

Great Productivity Management Software!

Used weekly for 6-12 months
Reviewed 2017-09-13
Review Source: Capterra

More efficiency. It improved my productivity, workflow and task management. Better control of clients and suppliers.

Pros
It is very flexible and configurable. I like the fact that it has a lot of features and can perform a wide variety of functions and new features are added regularly.

Cons
The look and feel / UX could be better. It also took me a while to understand and get used to the interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Deena Moodley

the tool is really beneficial to monitor and track performance

Used weekly for 6-12 months
Reviewed 2018-02-02
Review Source: Capterra

Pros
Pics helps track performance. the drill down functionality has helped to identify critical processes and eliminate unnecessary processes

Cons
The export function is great but would like the functionality to customise the export. sometime i don't required certain field and would like to customise the reports

Response from Inspired Change Solutions


Thank you for your review Deena

Rating breakdown

Value for money
Ease of use
Features
Customer support

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PICS pricing

Starting from
$50/month
Pricing options
Subscription
View Pricing Plans

Contact Inspired Change Solutions for pricing information.

PICS features

API (627 other apps)
Activity Dashboard (515 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Automatic Notifications (487 other apps)
Billing & Invoicing (279 other apps)
Compliance Management (350 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (279 other apps)
Document Storage (294 other apps)
Inventory Management (387 other apps)
Inventory Tracking (310 other apps)
Monitoring (278 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (467 other apps)
Third Party Integration (383 other apps)
Workflow Management (379 other apps)

Additional information for PICS

Key features of PICS

  • Requisitions & Approvals
  • Catalog Management
  • Data Modeling
  • Refactoring
  • Mobile Development
  • Web Development
  • Software Development
  • Code Assistance
  • Repository Management
  • Data Management
  • Workforce Management
  • Quality Management
  • Sourcing Management
  • Outbound Call Center
  • Manual Dialer
  • Business Process Automation
  • Mobile Process Management
  • Collaboration Tools
  • Event Management
  • Dashboard Creation
  • CRM Integration
  • Call Tracking
  • Real Time Notifications
  • Voice Mail
View All Features

Benefits

All in one hosted solution
Adaptable for different industries & processes
VoIP and call recording
lead integration, management, and queuing
Performance tracking with targets and commission