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Repair-CRM

Mobile-based field service management solution

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Repair-CRM Reviews

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7 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use with our Zebra barcode terminal

Reviewed 2 years ago
Pros

We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons

Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Vendor response

Thank you Robert, we are glad you like it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Repair CRM is great for field technicians

Reviewed 2 years ago

Easy to use Mobil app which helps speed up the Admin-time in the office.

Pros

It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).

Cons

Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.

Vendor response

Thank you Peter! It was fun working with you guys!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall Effective

Reviewed 2 months ago

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.

Pros

Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.

Cons

The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use for repairing printers on-site

Reviewed 2 years ago

Great for our team, lot of features were implemented in the past months.

Pros

Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress.

Cons

Some key features are still in development, but the development team responds quickly.

Vendor response

Thank you Gabor!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect app for Pest Control

Reviewed 2 years ago

It really fits us, and helped replacing our Google spreadsheets.

Pros

Makes it easier to schedule our jobs, and our techs can show up on time finally. We keep lot of tools and chemicals in the cars, now we are able to track those too. Routing is much easier with the app, which is important for our Pest Control business, as we have lot of notes and comment for wach client.

Cons

Invoicing would be a nice feature to have!

Vendor response

Thanks Attila, we are working on the invoicing as promised!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great control over your schedule

Reviewed 2 years ago

Great upgrade from working manually on papers and entering the work orders in the evening. Now most of the job is done by the technicians: photos and what parts they used. It saves a lot of time!

Pros

Seeing the technicians, where and what they are working on and also being able to track inventory.

Cons

Nothing really, it fits our current needs, it covers our operations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for our Field Technicians & equipment tracking

Reviewed 2 years ago
Pros

We found it easy to implement into our company and makes inventory tracking much faster. Finally we can see the service history on a mobile APP with easy work order creation!

Cons

We did not use any similar software in our company before, so I can't compare it to other solutions.

Vendor response

Thank you Norbert!