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Ricochet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retail & Consignment Point of Sale System
Table of Contents
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Ricochet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Ricochet overview
What is Ricochet?
Developed from our firsthand insights into the consignment industry, Ricochet is meticulously crafted to empower store owners for what lies ahead. Our cutting-edge software provides a holistic and future-ready solution, ensuring businesses are always one step ahead.
Ricochet stands out as the sole consignment software compatible with iPad devices, offering unparalleled flexibility and convenience. Seamlessly manage your consignors or vendors through the intuitive Ricochet Go App, available on both Apple and Android platforms.
With Ricochet Pay, effortlessly handle payments, issue gift cards, and send receipts and invoices via text messages, streamlining your financial processes. Plus, enjoy seamless integration with popular platforms such as Quickbooks, Avalara, and MailChimp, enhancing your overall business efficiency.
Key benefits of using Ricochet
- Use as many devices as you need at no additional cost
- Accept credit cards utilizing our integrated credit card service Ricochet Pay
- build and maintain an ecommerce site within Ricochet
- Integrations with Quickbooks, ShipStation, MailChimp, and more!
Starting price
per month
Pros & Cons
Inventory Consignor
Ease of Use
Vendor Management
User Interface
Session Timeout
Bugs and Issues
Ricochet’s user interface
Ricochet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Ricochet?
Any software platform that services retail establishment needs to have life support available over the weekend and on holidays are the busiest time of year for businesses.
Select to learn more
Who uses Ricochet?
Based on 118 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Ricochet's key features
Most critical features, based on insights from Ricochet users:
All Ricochet features
Features rating:
Ricochet alternatives
Ricochet
Starting from
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Per month
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Ricochet pricing
Value for money rating:
Starting from
199
Per month
Flat Rate
User opinions about Ricochet price and value
Value for money rating:
To see what individual users think of Ricochet's price and value, check out the review snippets below.
Meagan H.
Owner, Manager
Heather R.
Owner
Ricochet integrations (5)
Top integrations
Ricochet customer support
What do users say about Ricochet customer support?
Customer support rating:
We analyzed 55 verified user reviews to identify positive and negative aspects of Ricochet customer support.
Widespread user sentiment highlights Ricochet's customer support as exceptionally responsive and easy to reach by phone or chat.
A significant portion of users appreciate always speaking with knowledgeable, friendly staff who remember their business needs.
Broad user base values the team's willingness to discuss improvements and provide fast, effective solutions to questions.
Frequently reported by users, support is available at all hours, with representatives who are patient, professional, and personable.
Support options
Training options
To see what individual users say about Ricochet's customer support, check out the review snippets below.
“Any time I have had a question, or an employee working the store has had a question, Ricochet is extremely fast to respond with a phone call. When they do respond, it is always from someone I have talked with before, who knows my business, my situation and what we have talked about before. ”
Deanna W.
Owner
“The system is super easy to use, very intuitive, help section is very detailed and easy to understand and customer service is there at a moments notice with the click of a chat button. ”
Carolyn W.
POS Specialist
“Ricochet Consignment Software is incredibly user-friendly; everything is easy to find and navigate and the customer service if I ever have any questions or issues is always pleasant and quick.”
Reena W.
Owner/Operator
Ricochet FAQs
Ricochet has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Ricochet support?
Ricochet supports the following languages:
English
Q. Does Ricochet support mobile devices?
Ricochet supports the following devices:
Android, iPad, iPhone
Q. Does Ricochet offer an API?
No, Ricochet does not have an API available.
Q. What level of support does Ricochet offer?
Ricochet offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
