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Sera Logo

Cloud-based field service management software

Table of Contents

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Sera - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Sera overview

What is Sera?

Sera is a cloud-based field service management software designed for HVAC, plumbing, and electrical contractors. It centralizes job and client management, optimizes route planning and dispatching, and enables invoicing to improve cash flow.

Sera makes it easy for customers to request service, approve quotes, and make payments, with automated appointment reminders and notifications. The software provides visibility into business operations, helping to maximize billable hours and revenue.

It also tracks performance to drive continuous improvement. Sera simplifies daily activities, supports onboarding, and offers custom templates for client communications, enhancing the overall customer experience.

Key benefits of using Sera

• The tool helps technicians build multiple quotes.

• It offers a live booking widget and customer portal that integrates directly with the business website.

• Sera offers an automated admin portal, customer hub, and tech app.

• It offers a free pricebook for HVAC and plumbing contractors

Starting price

399 /
per month

Alternatives

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Pros & Cons

Integrations

Pricing

Sera’s user interface

Ease of use rating:

Sera pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(7)
5(15)

What do users say about Sera?

They way we determine which tech runs each call is a little more complex than Sera allows.

Select to learn more


Who uses Sera?

Based on 23 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Consumer Services
Accounting
Utilities
Others

Use cases

HVAC
Plumbing
Service Dispatch
Field Service Management
HVAC Estimating

Sera's key features

Most critical features, based on insights from Sera users:

Mobile access
Scheduling
Customer database
Billing & invoicing
Calendar management
Contact database

All Sera features

Features rating:

Reminders
Electronic signature
Payment processing
Job management
Document storage
Dispatch management
Data import/export
Customer portal
Job scheduling
Customer history
Real-Time reporting
For hvac companies
QuickBooks integration
Technician management
Third-Party integrations
API
Alerts/Notifications
Time & expense tracking
GPS
Real-Time updates
Work order management
Quotes/Estimates
Invoice management
Routing
Service history
Accounting integration
Payment collection in the field
Online booking
Mobile signature capture
Mobile app
Real-Time data
Real-Time notifications
Reporting & statistics
Route optimization
Self service portal
SMS messaging
Status tracking
Task scheduling
Workflow management
Access controls/permissions
Activity dashboard
Activity tracking
Automated scheduling
Billable items tracking
Client portal
Cost estimating
Credit card processing
CRM
Customer management
Customizable branding
Drag & drop
Electronic payments
Equipment tracking
Estimating
File storage
For commercial and/or industrial electrical contractors
For plumbing industry
Historical reporting
Interaction tracking
Job costing
Job tracking
Location tracking
Maintenance scheduling
Mobile alerts

Sera awards

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Per month

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Sera pricing

Value for money rating:

Starting from

399

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sera price and value

Value for money rating:

To see what individual users think of Sera's price and value, check out the review snippets below.

“I loved the ease of it and how it was good for customers. Customers don't get a lot of our invoices where in HCP they always got them.”
DM

Danielle M.

Office Manager

“SENSITIVE CONTENT] was the best thing that SERA has. She is the best and made a very difficult transition much better.”
DM

Danielle M.

Office Manager

Sera integrations (7)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Sera integrations and how users feel about them.

pulseM logo
pulseM

Integration rating: 5.0 (1)

Sera support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

Sera FAQs

Q. Who are the typical users of Sera?

Sera has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Sera support?

Sera supports the following languages:
English


Q. Does Sera support mobile devices?

Sera supports the following devices:
iPad, iPhone


Q. Does Sera offer an API?

No, Sera does not have an API available.


Q. What level of support does Sera offer?

Sera offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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