Fattmerchant Pricing, Features, Reviews & Alternatives

Fattmerchant

Subscription-based credit card payment processing platform

4.79/5 (19 reviews)

Fattmerchant overview

What is Fattmerchant?

Fattmerchant is a cloud-based payment platform providing credit card transaction processing for flat rate, subscription pricing. Promising an integrated and unified experience, its Omni solution enables merchants to accept payments across all desired channels. Securely take major credit and debit cards, ACH and more whether the card is present or not, with mobile app support backing POS transactions from any location. Key in or swipe cards with the optional Fattmerchant reader device compatible with both iOS and Android apps, which also allow photo-based capture, transaction archiving, barcode scanning and the issue of receipt notifications etc.

Other core solutions include an online virtual terminal for managing payments across all web-enabled devices. Her users can also set recurring invoicing schedules with auto-reminders, manage stored customer information, track product inventories and manage receipts. Ecommerce and shopping cart integration is then joined by a developer API for adding PCI-compliant transaction processing to custom apps, while bi-directional QuickBooks syncing keeps account records updated. In addition, Fattmerchant offers analytics capabilities serving dashboard-based data visualizations across multiple locations so merchants can enjoy visibility of holistic business performance.

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Fattmerchant screenshot: Fattmerchant’s integrated Omni payment platform provides a single, PCI compliant card present and card not present payment channels taking transactions in real timeThe Fattmerchant PitchFattmerchant screenshot: Fattmerchant Payments Mobile for iOS enables the mobile capture and saving of transactions, card-based payments via the optional mobile reader peripheral, plus the sending of digital receiptsFattmerchant screenshot: Omni Dashboard gathers and collates transaction data from all business locations into a singular view in order to facilitate comparisons on performance levelsFattmerchant screenshot: Analytics capabilities include a business dashboard accessible via all devices, providing data visualizations of sales trends and heatmaps on business performanceFattmerchant screenshot: Illustrating the acceptance of contactless card and mobile payments with point-of-sale terminalsFattmerchant screenshot: An example of the optional card reader device for swiping cards when accepting mobile app paymentsFattmerchant screenshot: Fattmerchant Mobile Point-of-Sale app for Android smartphone showing the keypad screen for entering price during a transactionFattmerchant screenshot: Fattmerchant Mobile Point-of-Sale app for Android smartphone showing an itemized breakdown of a transaction with the ability to save or make a charge for the given amountFattmerchant Explained

Fattmerchant user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.7
  4.8
Matt M.

We save $1,000's on fees with FattMerchant

Used daily for 6-12 months
Reviewed 2019-12-03
Review Source: Capterra

Their support is great. I've had dozens of questions and they always get back to me. And they send your payments super fast. Great experience overall.

Pros
Flat rate pricing! Oh man, this is a breath of fresh air. After using stripe and square to process payments we have absolutely loved the simplified pricing structure that Fattmerchant uses. Only paying interchange fees and a fixed monthly rate saves us $100's each month.

Cons
The integrations are weak. We've had to build a few workarounds to get fattmerchant to work with our tech stack but it's been worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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William D.

The price is good but it has been a change for me now that they are getting more popular.

Used daily for 2+ years
Reviewed 2021-02-15
Review Source: Capterra

It started out as a pleasant surprise but the last year has not been as good. Their business is expanding at a serious pace and they are adding features for the price increases but I do not find value for me or my business in the new features.

Pros
The costs are good and the billing is straightforward. The customer service has been very good but has been slipping the last few years. I referred about 4 other local businesses in my area to Fattmerchant over the years.

Cons
The price keeps going up and I am a 4-month seasonal hospitality business that has been seriously affected by the pandemic. I also know that all prices go up, however, I was told in the beginning that I was in early for their company and my price would stay the same. Whether or not that was a sales tactic so I would give them a chance 5 years ago I do not know. I remembered that statement. A few months ago I got blindsighted with a big increase in my monthly cost. They are working on it but it is 3 months and it is still not resolved. It still is a low-cost merchant provider compared to others but I have a regional restaurant buying club alternative that has been begging me to give them a chance so I may because of this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rebecca M.

New User

Used monthly for less than 6 months
Reviewed 2019-02-26
Review Source: Capterra

Overall it has been a great experience and is making our credit card processing easier than our previous process.

Pros
Its relatively easy to navigate. Love the invoice features, as I can customize what I need. The payment link to send to your clients is very nice and not a feature we had with our previous merchant services provider. The reports are easy to read and the quick summary of each client is very useful

Cons
Seeing an audit trail of whether or not an invoice was sent can be difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Randy C.

Easy to Use - Customer Service On Point

Used weekly for less than 6 months
Reviewed 2019-04-04
Review Source: Capterra

Being able to keep cards on file and charge them after my lawn services are complete is a lifesaver. It keeps me from having to bill each customer, or chase my money down from now on. Also, the way they charge you for accepting credit cards is extremely clear and one reason I went with them. The larger I get, the more affordable FattMerchant will be as well, since the main cost each month is the flat monthly fee that will never change for you once you sign-up with them.

Pros
Fattmerchant is so easy to use, even to me who has never really used a credit card processor to speak of. The software hasn't been without flaw, but what I like is anytime an issue has come up I email the small team at FattMerchant and they get back to me quickly and work to fix the problem and then update me on their progress. Maybe someday when they get really big this won't be the case, but for right now I am really impressed with their response and customer service. I've already recommended this to one of my friends and will be recommending it more in the future. Plus they give incentives for recommending them, which is nice.

Cons
I wish they had a way where I could send someone a form and not an invoice to collect a card number. I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future. Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like. This is really the only thing I wish they would find a solution for though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rebecca B.

Great Company

Used daily for 1-2 years
Reviewed 2019-01-29
Review Source: Capterra

We went from 1 owner to the next. They made the transaction from 1 to the other easy. And the fees are great. My CPA was impressed with how much we saved.

Pros
Easy to use. Customer support was great.

Cons
I Dont have one. No complaints, even when it was a minor issue they fixed it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fattmerchant pricing

Pricing options
Subscription
View Pricing Plans

Fattmerchant Starter Platform (<$500k processed annually): $99 per month
Fattmerchant Enterprise Platform (<$500k processed annually): $199 per month

Fattmerchant features

API
Alerts/Notifications
Cataloging/Categorization
Reporting/Analytics
Shopping Cart
Third Party Integrations
eCommerce Management

Access Controls/Permissions (217 other apps)
Activity Dashboard (254 other apps)
Collaboration Tools (186 other apps)
Content Management (242 other apps)
Customizable Branding (259 other apps)
Customizable Templates (259 other apps)
Data Import/Export (276 other apps)
Drag & Drop (237 other apps)
Inventory Management (207 other apps)
Order Management (230 other apps)
Reporting & Statistics (222 other apps)
SEO Management (241 other apps)
Search/Filter (242 other apps)

Videos and tutorials

Additional information for Fattmerchant

Benefits

• Fattmerchant is a flat rate credit card processing and merchant services provider, boasting subscription-based monthly pricing for unlimited credit card processing with 0% markup.

• Developer tools include a PCI-DSS compliant API for building secure, encrypted payment processing functionality into custom web and mobile apps - backed by JavaScript library and iOS / Android SDK documentation support.

• Analytics capabilities include business and omni dashboards providing data visualizations on sales trends, heatmaps on busiest or slowest business periods, plus consolidated data from every business location to compare performance.

• Fattmerchant Payments Mobile for iOS automatically syncs to Fattmerchant Payments Online and allows sellers to accept Visa, MasterCard, Discover, AMEX and EMV chip cards via Fattmerchant's Payments Mobile Reader device or with native photo capture.

• Fattmerchant Mobile Point-of-Sale app for Android similarly supports the collection of debit and credit cards or cash, while connecting into Fattmerchant's Omni platform to access multi-location payment and inventory information.