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Service Buddy Logo

Run Your Entire Flooring Business From One Platform

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Service Buddy - 2026 Pricing, Features, Reviews & Alternatives

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Service Buddy overview

What is Service Buddy?

Service Buddy is the business management platform built for flooring retailers, rug cleaning specialists, and installation crews.

If you're still juggling quotes in PDFs, scheduling with whiteboards, or tracking jobs across multiple systems, Service Buddy replaces all of it. Built specifically for flooring and rug businesses—not contractors, landscapers, or general trades—this is software that fits how you operate from day one.

Our platform helps you organize client data, schedule jobs, manage inventory, and process payments—all in one place. No more guessing where a rug is stored, whether a quote was approved, or chasing unpaid invoices. Every step of your process is visible, trackable, and simplified.

Built for Flooring Professionals

Service Buddy was created after working closely with a flooring company that had strong revenue but weak back-office systems. They weren’t alone—flooring and rug businesses across the U.S. were patching together spreadsheets, legacy POS systems, and manual paperwork.

We built Service Buddy as a better way to operate: modern tools for quoting, scheduling, inventory, work orders, and payment collection—all purpose-built for the flooring trade.

Key Features

Digital Quotes – Send branded, itemized quotes via text or email. Customers approve and pay deposits online in seconds.

Job Scheduling – Assign install teams, pickup crews, or service visits with drag-and-drop simplicity.

Two-Way Texting – Keep customers informed with automated messages for job reminders, updates, and invoice nudges.

Inventory & Rug Tracking – Use QR codes, images, and notes to manage inventory or monitor rug cleaning/storage.

Integrated Payments – Collect payments at delivery, in store, or via link—flat-rate card and ACH options included.

Purchase & Work Orders – Create and track internal work orders and vendor POs from a single dashboard.

CRM & Client History – Access job notes, photos, invoices, and communication history instantly.

Who It’s For

Flooring retailers (hardwood, LVT, carpet, etc.)

Rug cleaning and repair shops

Installation contractors and delivery teams

Multi-location operations needing centralized systems

Family-run flooring businesses upgrading from manual processes

Service Buddy is easy to learn, quick to onboard, and supported by a team that knows your industry. No bloated features, no endless customization—just software that works for how your business actually runs.

Visit our website to book a quick demo.

Key benefits of using Service Buddy

Service Buddy helps flooring and rug businesses run smoother, faster, and more profitably.

Here’s how our platform delivers real-world value to business owners and teams in the flooring trade:

1. Save Time With Automation
No more chasing approvals or retyping quote emails. Service Buddy automates follow-ups, invoice reminders, and customer updates so you can focus on delivering great service instead of managing chaos.

2. Get Paid Faster
With built-in payments, customers can pay online, in person, or directly from a text message. No more paper invoices or manual payment processing. Service Buddy offers flat-rate card and ACH options to speed up cash flow and reduce overdue payments.

3. Centralize Job & Customer Data
Eliminate the need for disconnected spreadsheets, Dropbox folders, and sticky notes. Every quote, note, file, and payment is tied to the customer record—so you always know the full story and can access it instantly.

4. Streamline Scheduling & Operations
Drag-and-drop job scheduling lets you assign work, view availability, and reduce scheduling errors. Field teams stay in sync with mobile access, and admins always know where things stand.

5. Improve Customer Experience
Your clients get professional digital quotes, instant updates on their jobs, and clear communication—without needing to call for every update. That means fewer questions, more trust, and higher satisfaction.

6. Track Inventory & Rug Intake Like a Pro
Use QR-coded labels, photos, and searchable notes to manage rugs, products, and inventory—ideal for rug cleaning operations or flooring warehouses with multiple storage zones.

7. Reduce Errors and Missed Opportunities
Built-in systems for upsells, approvals, work orders, and customer reminders help you close more jobs and miss fewer follow-ups—leading to stronger revenue without adding overhead.

8. Fit the Way Flooring Businesses Work
Service Buddy isn’t another one-size-fits-all tool. Every feature is built with the unique needs of flooring, carpet, and rug businesses in mind. That’s why teams adopt it faster—and stick with it longer.

Whether you're modernizing a 30-year-old operation or starting fresh, Service Buddy gives you the structure to grow. It’s software that respects your time, fits your process, and scales with your team.

Starting price

425usage based /
per month

Alternatives

with better value for money

Service Buddy’s user interface

Ease of use rating:

Service Buddy reviews

Overall rating

5.0

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

7

0

0

0

0

Service Buddy's key features

Most critical features, based on insights from Service Buddy users:

Mobile access
Scheduling
Billing & invoicing
Customizable forms
Service history
Real-Time data

All Service Buddy features

Features rating:

Maintenance scheduling
Quotes/Estimates
File storage
Dispatch management
CRM
Contact database
Work order management
Activity tracking
Activity dashboard
Accounting integration
Third-Party integrations
Workflow management
Status tracking
Workforce management
Service level agreement (sla) management
Self service portal
Routing
Reporting & statistics
Payment collection in the field
Monitoring
Inventory management
GPS
Forms management
Electronic signature
Drag & drop
Documentation management
Customizable fields
Contract/License management
Calendar management
API
Alerts/Notifications

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Service Buddy pricing

Value for money rating:

Starting from

425

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Service Buddy price and value

Value for money rating:

Service Buddy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Service Buddy FAQs

Q. What type of pricing plans does Service Buddy offer?

Service Buddy has the following pricing plans:
Starting from: $425.00/month
Pricing model: Subscription

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Q. Who are the typical users of Service Buddy?

Service Buddy has the following typical customers:
Freelancers, Small Business


Q. What languages does Service Buddy support?

Service Buddy supports the following languages:
English, Spanish


Q. Does Service Buddy offer an API?

Yes, Service Buddy has an API available for use.


Q. What other apps does Service Buddy integrate with?

Service Buddy integrates with the following applications:
Stripe, Google Ads, Meta for Business, QuickBooks Online, Facebook Business Suite


Q. What level of support does Service Buddy offer?

Service Buddy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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