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Google Ads Logo

Online advertising solution for businesses

Google Ads Pricing, Features, Reviews and Alternatives

Google Ads FAQs

Q. Who are the typical users of Google Ads?

Google Ads has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Google Ads support?

Google Ads supports the following languages:
German, Russian, Arabic, Italian, Chinese (Traditional), Korean, Turkish, English, Hungarian, Indonesian, Ukrainian, Dutch, Irish, Finnish, Hebrew, Thai, Norwegian (Bokmal), Polish, French, Czech, Japanese, Portuguese, Danish, Swedish, Spanish


Q. Does Google Ads support mobile devices?

Google Ads supports the following devices:
Android


Q. Does Google Ads offer an API?

No, Google Ads does not have an API available.


Q. What other apps does Google Ads integrate with?

Google Ads integrates with the following applications:
Google Analytics 360


Q. What level of support does Google Ads offer?

Google Ads offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

Google Ads product overview

What is Google Ads?

Google Ads (formerly known as Google AdWords) is an online advertising solution used to manage PPC (pay per click) ad campaigns. With this solution, users can create a Google ad with your chosen company details, such as keywords, ad text, map, phone number, and company hours, or with simply some text and a link.

Key benefits of using Google Ads

  • Create your own ads specifying your keywords, products you offer, links, telephone numbers, maps, opening hours and more.

  • Only pay when someone clicks on your ad or calls your phone number.

  • Track and monitor your ad performances, adjusting daily budgets and keyword bids to optimize results.

  • See how many users see your ads and what percentage have clicked on your website link or called your phone number. You can also see revenue generated from your ads.

  • Edit your ads whenever you wish, test new keywords, or pause and restart campaigns.

  • Define the cities, regions, or countries, or even specific radius where you want you ad to be seen.

  • Ads are compatible and responsive to all devices, laptop, desktop, mobile or tablet.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    Phone Support

    Training options

    Videos

    Not sure about Google Ads? Compare it with a popular alternative

    Google Ads logo

    Google Ads

    4.5
    (965)
    Semrush logo
    4.7
    (2.2K)

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    139.95

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Google Ads features

    Functionality

    4.4

    /5

    965

    Total features

    15

    3 categories

    Most valued features by users

    Third-Party Integrations
    Activity Dashboard
    Campaign Management
    Alerts/Notifications
    Campaign Analytics
    Engagement Tracking
    Advertising Management
    Budget Control

    Functionality contenders

    Google Ads users reviews

    Overall Rating

    4.5

    /5

    965

    Positive reviews

    90

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.56/10
    Rating distribution

    5

    4

    3

    2

    1

    599

    268

    57

    14

    27

    Pros
    The software is very easy to use, I loved the structuring of the software, very very easy to manage and love the fact you can make as many changes as you want.
    The Experience is Very Good, The functionality of Google Ads is amazing and Easy to Understand. Even if you get any issues the customer support is quite good.
    But it also provides great means of reporting that information as to how successful the campaign was so you can adjust.
    Cons
    Appalling customer service treatment after their own mistake. There have been 23 emails since Dec 2020 relating to Google Ads teams’ error incorrectly disapproving our ad.
    I think there are some disadvantage for the audience/user because sometimes the audience me see unnecessary ads which may irritate users.
    Needs too much money which is very bad thing for startup companies and rips your budget badly.

    Overall rating contenders

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    Aaron E.

    Digital Marketing Specialist

    Computer Software, 51-200 employees

    Review source

    Overall Rating

    Google Ads User Review

    Reviewed 3 years ago

    Transcript

    Jennifer D.: Hi, I'm Jennifer. I'm a controller. I give Lightspeed a value of two out of five. For more...

    JC
    AvatarImg

    Joe C.

    Account Manager

    Marketing and Advertising, 11-50 employees

    Review source

    Overall Rating

    Another fantastic Google product

    Reviewed 3 years ago

    Transcript

    Joe: Hi, my name is Joe. I'm an account manager for a digital marketing agency. I'm giving Google Ads...

    AvatarImg
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    Shahzad M.

    Marketing and Advertising, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Google Ads is by far the Best PPC Platform if you want actual conversions

    Reviewed 2 years ago

    Overall experience has been very good I can say as if you're looking for Actual Conversions and not the attributed conversions unlike other Ad Platforms then you can get that here as they provide different attribution models which can help the advertisers to identify which Campaign or Ads helped in getting the conversions.

    Pros

    - It allows the advertisers to plan the keywords with the use of Keyword Planner which is their own offering - Newly Launched Responsive Search Ads are far far better than the old Expanded Text Ads and it allows the Optimization scope for Text Ads - Allows the advertiser to directly integrate with Google Analytics where the Advertiser can create the Remarketing Audiences and import them in Google Ads to be used in Ad Campaigns - Allows the user to show ads on certain websites and website types and similarly exclude them if it is required.

    Cons

    - The Recommendations they provide using their AI is 80% of the time is useless. - Display Ads and its Network is very poor and its Display Ads Targeting is very poor compared to other vendors in the market. - No Option to allow the advertiser to showcase which Type of Website and Quality of Website they want to display their Ads.

    SA
    AvatarImg

    Soham A.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The best marketing channel we have!

    Reviewed 3 years ago

    We have been using google ads for over a year and have spent quite a large amount during this time. After switching from facebook ads,quora ads and Microsoft ads, our CPA and quality of leads has never been higher!

    Pros

    Has a plethora of campaign type options PPC, Display, Video, etc. This along with the volume of searches and reach that google platforms have, google ads have changed our marketing strategy completely. Google ads lets us fine tune the parameters in the campaign to an unbelievable degree. This has allowed us to target a hyper niche audience.

    Cons

    In India it charges 18% GST. This eats up the budget very rapidly. It also gives very subpar recommendations which are sometimes optimized to google's own objectives to make money.

    LC
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    Laura C.

    Mental Health Care, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrible customer service

    Reviewed 7 months ago

    It is horrible and very stressful. There no one to help me to tell me what is going on with my account. I have tried calling Google and I get transferred to an automatic system stating that my account is suspended and to do an appeal. I have done multiple appeals. My account was suspended due to suspicious payment activity. I am not sure what that even means. I have made multiple attempt for months trying to fix this. There is no one to help me.

    Pros

    You can attract a lot of attention to your business

    Cons

    The customer service is horrible. There is no customer service. They suspend your account with no explanation. There is no way to fix it. They turn down ads for no real reason. There is no one to talk to or to assist you. My account also says that I need to make a payment. When I go to my account it says that the administrator needs to make a payment. I am the administrator. Also earlier this year,...

    AvatarImg

    Verified reviewer

    Marketing and Advertising, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Gets the job done

    Reviewed 4 months ago

    It's the best PPC platform out there, easy to integrate with G suite, easy to report and great for multi-platform advertising

    Pros

    How seamless my display ads perform across multiple platforms, multiple use cases and the bidding system works for me

    Cons

    The new UI could be less confusing, it crashes quite frequently, filters aren't very clear and reporting can be complicated

    SM
    AvatarImg

    Saikat M.

    Marketing and Advertising, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A must-have for any company any business

    Reviewed 3 years ago

    Beyond the first two months, when I wasn't sure how to achieve our objectives at the lowest cost, our Google Ads campaigns have had the most impact on our initiatives. With Google Maps coverage, our ads are not only informative, but also actionable, and have significantly improved patronage of our (before) least accessible sites.

    Pros

    "For all parties involved - the publisher, yourself, and, of course, Google Ads - this is a win-win-win situation. It's such a pleasure to have a website that Google Ads has recognized for ad placement." "I'm overjoyed since my ad may now reach the intended demographic, and I've noticed a significant improvement in my business. I'm quite pleased with Google Ads." "I've enjoyed using this software for years and will continue to do so in the future because it produces excellent results." "I like Google Advertising' statistics since they make it simple to set up and then see statistics on your ads to discover which ones are the most effective."

    Cons

    "Overall, it was a bad experience. Platform is quite unprofessional." "The user interface can be clumsy at times and has resulted in data loss on a few occasions." "It's incredibly deep, with a lot of confusing elements." "The most significant disadvantage of Google Adwords is the high cost of advertisements. This platform is by far the most expensive, which could be a concern in a lower-income country."

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