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Sign In App Reviews

Overall rating

4.9

/5

101

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.42/10

Reviews by rating

Pros and cons

I honestly can't fault you guys, the help we've received throughout setting the system up is absolutely fantastic, and so responsive which is so important.
Good value, easy setup, easy to use, expandable at low cost, the constant development of software, friendly responsive support. It's often the aftersales and support that lets companies down.
We have a range of users of different abilities and expectations who (to our consummate surprise) universally liked the app, making integration a seamless exercise.
Lack of a Staff Who's in option on a second internal screen. No option for Contractor sign ins, which would have a slightly different protocol to visitors.
Would prefer to have the email notifications changed to my clients so no branding of sign in app is displayed anywhere. But this is a very minor point and by no means a deal breaker.
No ability to send a custom email (and companion app) message to people who have not signed out after the building closes at the end of day time warning them they have note booked out.
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101 reviews

Recommended

CH
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Caroline H.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sign In App & GDPR

Reviewed 3 years ago

My overall experience with Sign In App has been very good. As a Data Protection Officer, I need outsourced contracts, especially cloud-based apps, to be transparent about how, why and where they process personal data. Sign In App had a clear understanding and clarity around their obligations as Data Processor and the detail I needed was easily found from their website and Terms.

Pros

I like the intuitive approach for users, easy to use, easy to set up and easy to manage. I particularly like the Sign In App Tap product which links access cards and key fobs with the sign in system. It is competitively priced compared to other products on the market.

Cons

I haven't found anything about this product to date, that I don't like.

Vendor response

Thanks so much for your review and feedback, we really appreciate it.

MD
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Michiel D.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignInApp: Reviewed

Reviewed 5 years ago
Pros

Ease of use, ease of setup and overall look of the application. Customers sign in without an issue, building responsibles have fire lists on their mobile device and the app gets regular updates on a very common basis. We reported several issues and within the next small release the development team updated the app with a bunch of new additions that solved our issues. Their customer support is live chat and always gets back to us within minutes. Excellent product for an excellent competitive price.

Cons

We noticed the iPads were having issues showing the loginapp screen, so the app dev team immediately pushed an update that allowed night mode (where our ipads "sleep"). Another downside was we had to reupload our employee database (manual action), however their app dev team is now integrating Office365. So overall, there's really no more cons left. Great team, great software.

GA
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Ghassan A.

Writing and Editing, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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My ghassan

Reviewed 6 months ago
Pros

The most impressive features are the smoothness of login and presentation, and the distinctive colors give it attraction, influence, and its influence is very easy.

Cons

The missing features are the phone number, addresses, work details, and payment link request paypal

Vendor response

Thanks for the feedback, the team really appreciate it.

KA
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Kashif A.

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SIGN IN - GROUPS MANAGEMENT SYSTEM

Reviewed 3 years ago

It is a very good system for beginning with but i must say there is a lot of potential to alter the system for individual customers as it provide much better options for the users. As a whole we are happy with this system after using free trial and going on to purchase the whole system with this hope that our needs/suggestions will be considered and we can see those changes in the near future. Please take these suggestions as honest opinion/review & not as criticism. Best

Pros

QR codes are the best part of this system as it provide contactless options for the user to mark in their attendance, but i believe it can be enhanced more with use of only 1 QR code for 1 member using multiple groups. It can be fitted perfectly with our existing system with few changes on the development side.

Cons

There should be an integration with some kind of payment terminals so a user logging in can pay directly through the terminal having linked with their sign-in. Staff attendance should be much enhanced as there is no option to input annual and sick leave. And the reporting system is very basic there is room of development there as well.

Vendor response

Thanks so much for the review, we really value your feedback. Our communities suggestions are really important to our continued development.

JH
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Jemma H.

Government Administration, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple value for money

Reviewed 4 years ago

Excellent. We previously used a paper based handwritten system - these passes look much smarter, the pre booking element has reduced sign in queues for larger meetings, there is less clutter on the reception desk as we just have the two device stands now and customer support is swift and friendly.

Pros

The customisable visitor passes are smart, the system is simple and intuitive to use.

Cons

Some issues with visitors picking a familiar name to sign in with after pressing the first letter of a name and seeing who pops up. This is better than typing out the whole name each time though, as we get a lot of repeat visitors.

Vendor response

Thanks so much for the feedback, the team really appreciates it.

KM
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Keith M.

Machinery, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Six Months in!

Reviewed 4 years ago

Following a little opposition at first, everybody is tuned in now and guests love the ease of use.

Pros

Ease of use and set up. It took a while to realise how best to set up our Wi-Fi and following a few failed attempts, hey presto it works, 99% of the time, it still drops out occasionally.

Cons

You need a reliable Wi-Fi system otherwise the I-Pads drop out, a little help from an Amazon product to boost our Wi-Fi sorted things.

Vendor response

Thanks for the review, the team really appreciate it. Hopefully the Wi-Fi continues to behave itself but always let us know if we can do anything to assist.

LC
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Luke C.

Research, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A fun and easy to use software! 10/10

Reviewed 3 years ago

This app has eased our sign-in process, and it is awesome being able to see who is on-site and whom they are visiting.

Pros

The sign-in points are a great idea. The software is very easy to use and has a great look to it. I am really enjoying modifying the UI with the online portal.

Cons

For the companion app, it would be cool if the user could access the portal from there to sign people in/out.

Vendor response

Thanks so much for taking the time to send us a review, the team really appreciates it.

SK
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Simon K.

Motion Pictures and Film, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Couldn't have re-opened without it!

Reviewed 3 years ago

Without Sign In App our company would not be able to comply with UK Gov guidance or our own policies that ensure safe working during the COVID-19 pandemic. It has enabled a culture change in our company, and our client base, for good and a small investment now has meant we have vastly improved health and safety systems for the future.

Pros

Sign In App has all the features we need and others that we now can't do without. We have trialled other - more expensive - solutions over the years and they were always disappointing for one reason or another. It combines, staff, contractors, freelancers, residents, visitors, deliveries into a single system so we have and helps ensure we health check everybody that access the building.

Cons

We would like a few more options to help visitors sign-in with minimum interaction. However it looks like solutions to this will be forthcoming soon from their pro-active development team.

Vendor response

Thanks so much for taking the time to provide us with a review, the team really appreciate it.

NB
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Nicoletta B.

Wireless, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback

Reviewed 3 years ago

Fantastic!!

Pros

I just want to say how wonderful every person on the team is. Either on live chat, or when I've called to speak to someone, everyone knows the answer to every question, is really patient and explains things thoroughly and even the screenshots sent over live chat really help! I honestly can't fault you guys, the help we've received throughout setting the system up is absolutely fantastic, and so responsive which is so important!!

Cons

As a workspace provider, something that would really help us is if there was a way to track our co-workers hours that they use in the month. If I'm just being daft and there is already a way to see this then please let me know!

Vendor response

Thanks so much for taking the time to send us in a review. We do have a way to track how many hours people are onsite so please reachout to the team and we can walk you through this.

PB
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Paul B.

Facilities Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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'Thats Well Cool'

Reviewed 4 years ago

This hardware and app have really cleaned up the paper signing in forms in our unattended reception. It looks great and offers great functionality. It is easy to use and nearly all our office and guest users found it intuitive. We sent our CEO an email with the companion app and on his first visit he remarks were 'thats well cool!'

Pros

The look and companion application. The ability to have a mobile fire register and booking in H&S message that is signed and recorded.

Cons

No NFT and does not interface with our door entry system booking people in when they swipe in on the front door. No ability to send a custom email (and companion app) message to people who have not signed out after the building closes at the end of day time warning them they have note booked out.

Vendor response

Thanks so much for the review, the team really appreciate the feedback. Watch this space for the some new features over the summer that you might be interested in ;-)

AJ
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Andrew J.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reinvented our sign in process at a stroke

Reviewed 4 years ago
Pros

Located this software from a crowded market and delighted with our choice. Initially looking for a product that was gdpr compliant but its simple to use functionality, intuitive controls and ease of use means we've been able to successful trial it to visitors and staff with virtually no user hand-holding. Instantly transformed our sign in process, complied with our HR, security and safety policies and delivered a professional first-impression to all users.

Cons

We're asking users to read through T&Cs prior to signing in - options to reduce, format text in these areas plus a scroll bar would be useful.

Vendor response

Thanks for taking the time to give us a review, we really appreciate it. We will pass on your feedback to the product team, I know there are a few updates coming in this area so you will see some developments over the summer.

PC
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Peter C.

Food Production, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Signin Portal

Reviewed 4 years ago

Great all round product, with many features, and more on the way. Simple and effective to use with almost zero end user training required. Would highly recommend this product.

Pros

Simplicity to install and setup, Minimal end user training required. Availability of the client app on multiple OS. Multiple staff sign in options. End User support is very responsive.

Cons

Very little to not like. Lack of a Staff Who's in option on a second internal screen. No option for Contractor sign ins, which would have a slightly different protocol to visitors.

Vendor response

Thanks for the review and feedback, we really appreciate it. Watch this space as we have some really interesting developments around contractors due to be released very soon.

LC
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Leo C.

Computer Hardware, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and effective visitor and contractor on site app.

Reviewed 4 years ago

Sign in app solved the problem of our old system using single use plastic cards, it also only informed us of a visitor by email not text. Sign in App solves both these problems and easier to use and manage for the companies and the visitors perspective.

Pros

Easy to use, for both my team pre-booking visitors to site and easy for visitors to sign in, and get the site rules shown to them but also emailed to them, the same for contractors

Cons

Its very app driven for iphone etc, for staff who don't have a company phone, the admin of them is a little more time consuming to set up, it would be great to just add their name and email set permission ie standard user and send them an invite to use the portal.

Vendor response

Thanks for taking the time to review Sign In App, it really drives the team and helps us to work on new releases.

KO
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Kay O.

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is an fantastic bit of software. it totally works, looks stylist and has helped our business.

Reviewed 5 years ago

It enabled our company to introduce flexitime, which nin turn helps our recruitment of the best staff.

Pros

It has enabled us to introduce flexitime to our staff. We can monitor entrance and exit times. It has been very well received.

Cons

There are no negative aspects to this piece of software that have been identified by our company and the staff.

Vendor response

Thanks, really pleased that it have be well received by the team.

AJ
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Alan J.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for schools

Reviewed 4 years ago

Very positive about implementing this at our school - we have found the support to be excellent.

Pros

Streamlines the process of visitor management with a comprehensive range of features designed to ensure we have the information we need for security, health and safety and monitoring. Intuitive layout, design and e great functionality have made the app an excellent solution for our school.

Cons

An NZ flag on the language select function would be great!

Vendor response

Thanks so much for providing the team with a review, we really appreciate it. We will work on getting that NZ flag in!!!

AT
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Anthony T.

Religious Institutions, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Just what I've been looking for

Reviewed 4 years ago

Really good app. Been looking for something for a while and nothing seemed to do what I needed but Sign In App ticks most of the boxes for me.

Pros

It is really easy to use. I've been using it as a type of E-membership card for my young people and they love it. It has lightened my workload and has given my young people a sense ownership/belonging to my organisation.

Cons

I would like to be able to export my members/regular users contact details and export attendance records rather than just an activity log.

Vendor response

Thanks for leaving us with your review and feedback. We will be releasing your requested update in the next few weeks.

SM
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Sam M.

Construction, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, works a treat and has a great team supporting it.

Reviewed 5 years ago

We have begun rolling out Sign In App for visitor and staff attendance capturing at a few of our sites now and have had positive feedback from the users and the team looking after the system.

Pros

Ease of use, simple but effective UI/UX. Very customisable to tailor to corporate needs.

Cons

N/A, currently have no issues with Sign In App.

AJ
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Adam J.

Consumer Electronics, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Fit

Reviewed 4 years ago
Pros

Does what it says on the tin. Fits our needs for guest sign in system perfectly. a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.

Cons

not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)

Vendor response

Thanks so much for the review, the team really appreciate it. Invite from Outlook is on the way in our February release, if you would like to be one of the first to use it you can join our Beta Community by emailing beta@signinapp.com

CG
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Chris G.

Aviation & Aerospace, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great VFM choice

Reviewed 4 years ago

We have implemented Sign in App to help with our visitor/contractor and employee site management. We have gone from several visitor books, to using this system and even the most apprehensive of staff have accepted this as being a huge step forward. It is a very professional looking system, and the administration has proved very clear and straight forward - it strikes a great balance between cost and flexibility of the system.

Pros

The professionalism and functionality you get for the subscription costs are excellent.

Cons

Slight lack of customisation options vs other (higher cost) competitors

JH
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Jessica H.

Environmental Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Software

Reviewed 3 years ago

We were looking to implement an electronic sign in system for both clients and staff. This system has helped us do this extremely easily and enabled us to implement additional measures.

Pros

Very easy to implement and set up. User guides are clear and online support was always on hand.

Cons

I would like to see a feature where a staff member has to have their picture taken each time they log in.

Vendor response

Thanks for the review, the team really appreciates the feedback. We already can do the picture requitement for staff, so if you reachout to the team we will be able to talk you through how to do that.

KS
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Kelly S.

Education Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent value for money and easy to set up and use

Reviewed 4 years ago

We are now GDPR compliant.

Pros

The ease of setting up the app and using the reports.

Cons

On sign in groups when they are signing out an alphabetical list appears on the right of the screen and not always their photos. This confuses people.

Vendor response

Thanks so much for leaving us a review, we really appreciate the feedback. One of the team will contact you just to understand the signing out scenario and see if we can advise on an improvement for you. Thanks Again!

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Pat S.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I can't fault this system

Reviewed 5 years ago

Perfect.. Faultless

Pros

It is so easy to set up and just works perfectly.. I had it up and running for a client in minutes.. they are over the moon.. which makes me look good.. The 'Live chat' support is supurb .. I trialed loads of similar system and I couldn't find anything comes close to this system.. seriously 5 stars all round

Cons

Nothing.. sorry, I couldn't find anything wrong with it

DR
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Dana R.

Graphic Design, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer Service by Annamarie

Reviewed 3 years ago

Great customer service.

Pros

We are evaluating this solution for one of our customers. The service given by Annamarie was excellent.

Cons

No Cons at this time. We are still learning the product.

Vendor response

Thanks so much for the review, we really appreciate it!

SY
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Sheela Y.

Education Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good app but still needs development of couple of features

Reviewed 4 years ago

Good

Pros

Cloud based app, QR code, easy to set up

Cons

generate the individual QR codes and assign 4-digit PIN Unable to create a report of the staff not in on the same day

Vendor response

Thanks so much for the feedback, the team really value it. The items you discussed are already on the roadmap so will be in Sign In App soon for you.

lB
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lucy B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great service. When our signinapp was down one of the rep ensured we had all the tools for us to fix it!

Reviewed 6 years ago

The software is good and easy to navigate. With the training of use when the internet is down its very simple to get it back up and running.

Pros

Its a convenient and a reliable sign in device. Its easy to use both for myself and the clients/customers that access the building.

Cons

No cons were added to this review

Vendor response

Thanks so much for the support in 2018, we look forward to working with you and then team in 2019.