Sign In App Reviews

Great Value for Money, exceptionally easy to setup and get running.

There is nothing about Sign In App that I dislike.

Thanks for taking the time to provide us with a review, it's means a lot to the team.

Really is a great app and a fantastic company to work with! After a few teething problems it was actually quite easy to set up. Remote end-user onboarding was interesting but the Sign in App support website is fairly self-explanatory. Having on boarded a few new starters since the introduction to SIA is always a bit of a highlight. New Staff and visitors alike are always impressed by the ease of contactless sign in. Personally, I've enjoyed the interactions I've had with the support team. They are always quick to respond and happy to help. The rate and introduction of new and improved features have been well communicated and always seem to come at the right time.

I scored SIA down a little on features and ease of setup BUT I have to say we had great support moving us through the initial set up and consistently ever since. And in terms of features, I've requested a number of features now and they have either been in development when I asked OR about to be deployed. Can't ask for much more than that?

Thanks so much for taking the time to provide us with a review, we really value them and take all the feedback onboard to improve the product and our customer experience.

Customer service can be improved to be more interactive and engaging with a shorter turnover time period

Nothing in particular jumps at me. Generally the software is decent

Sorry this was your experience, could you contact me please so I can investigate for you in more detail. Kind regards Dan

This software was easy to install and is about as user friendly to use as it could be. It has some really great features that have proven to be very useful, such as organising the arrival of large groups for events and have saved a great deal of staff time. The security and health and safety features have also been great and our visitors have been very impressed to see such a state-of-the-art system in place.

The system has a limit on how many different groups can be created and this has been tricky to manage at times, more would be better. I would also like to see automatic signing in/out using a geofence to be introduced, although I understand this is coming in a future update.

Thanks so much for the review, we really appreciate you taking the time to provide the feedback. We increased the limit of the groups to 20, if you are not using that many you may want to revisit to see if you could add the additional ones you wanted. Please reach out to the team if you want any help with this.

The ease of setting it up. within receipt of the kit we had this up and running inside of 30 mins. It does exactly what it says is does on the tin. No hoops to jump through and out staff took to it with ease and preferred it to our old card in/out system and visitors book.

the pairing of the Bluetooth printer, but that's more to do with the iPad than the software

Thanks so much for taking the time to right the review we really appreciate it. great news that Sign In App Tap is working well for you also.

Plenty of functionality while being straight forward to configure. Once set up, this system is very low maintenance but completely reliable. New features are added regularly and it remains very easy to use.

I do not have anything negative to say about this system at all.

Thanks so much for taking the time to give Sign In App and the team a review, we all really appreciate it.

The customer support is second to none, totally responsive and user friendly. The product is extremely good value when compared with others in the market. The installation was as easy as it could possibly have been.

I would have liked it to integrate with our MIS, but it is not a big concern.

Thanks so much for the review and feedback we really appreciate it. I know our team have contacted you about the MIS integration already but if you need anything else please do not hesitate to contact us.

The customisable options available mean you can set-up the system to work to your requirements without having to ask the team to configure or develop it for you. Once you've got your account activated, you configure everything yourself and set-up your devices with little hassle or issue. The support you get from the team is top notch, where they are quick to respond to queries or issues (and the odd stupid question!). They also actively seek out feedback on how they can further improve and develop the tool. The simplicity and ease to roll this out has been brilliant and has quickly helped us make our visitor management processes more robust and secure.

I genuinely haven't found anything that I don't like about this software yet. Anything we've identified as a possible improvement is already being developed by the team! :-)

Thanks so much for taking the time to send the team the review. We look forward to working with you on the rollout.

I like the intuitive approach for users, easy to use, easy to set up and easy to manage. I particularly like the Sign In App Tap product which links access cards and key fobs with the sign in system. It is competitively priced compared to other products on the market.

I haven't found anything about this product to date, that I don't like.

Thanks so much for your review and feedback, we really appreciate it.

Accessible; easily understood by guests, colleagues and IT. Presented via iPad in adjustable height casing. Affordable and self-contained, needing minimal maintenance. New features are regularly released and clearly, concisely explained. Support is efficient and thorough.

Occasional drops in Wi-Fi affected the reliability of the solution - stickers not being printed and hosts not being notified of guests' arrival. This was subsequently addressed via an automated email alert sent to when a device has lost connectivity for 15 minutes.

Thanks for the feedback, we really value it! Should you continue to have connectivity issues please contact us, the team will be able to give you some tips for your WiFi settings which should stop this happening.

Sign In App has all the features we need and others that we now can't do without. We have trialled other - more expensive - solutions over the years and they were always disappointing for one reason or another. It combines, staff, contractors, freelancers, residents, visitors, deliveries into a single system so we have and helps ensure we health check everybody that access the building.

We would like a few more options to help visitors sign-in with minimum interaction. However it looks like solutions to this will be forthcoming soon from their pro-active development team.

Thanks so much for taking the time to provide us with a review, the team really appreciate it.

Located this software from a crowded market and delighted with our choice. Initially looking for a product that was gdpr compliant but its simple to use functionality, intuitive controls and ease of use means we've been able to successful trial it to visitors and staff with virtually no user hand-holding. Instantly transformed our sign in process, complied with our HR, security and safety policies and delivered a professional first-impression to all users.

We're asking users to read through T&Cs prior to signing in - options to reduce, format text in these areas plus a scroll bar would be useful.

Thanks for taking the time to give us a review, we really appreciate it. We will pass on your feedback to the product team, I know there are a few updates coming in this area so you will see some developments over the summer.

Simplicity to install and setup, Minimal end user training required. Availability of the client app on multiple OS. Multiple staff sign in options. End User support is very responsive.

Very little to not like. Lack of a Staff Who's in option on a second internal screen. No option for Contractor sign ins, which would have a slightly different protocol to visitors.

Thanks for the review and feedback, we really appreciate it. Watch this space as we have some really interesting developments around contractors due to be released very soon.

Easy to use, for both my team pre-booking visitors to site and easy for visitors to sign in, and get the site rules shown to them but also emailed to them, the same for contractors

Its very app driven for iphone etc, for staff who don't have a company phone, the admin of them is a little more time consuming to set up, it would be great to just add their name and email set permission ie standard user and send them an invite to use the portal.

Thanks for taking the time to review Sign In App, it really drives the team and helps us to work on new releases.

It has enabled us to introduce flexitime to our staff. We can monitor entrance and exit times. It has been very well received.

There are no negative aspects to this piece of software that have been identified by our company and the staff.

Thanks, really pleased that it have be well received by the team.

How intuitive the process is! We wanted to control the employee sign in with QR codes, and this application offers that right away.

Multiple sign outs via the administrator management website. Also, would like to get notifications via the Companion app

Thanks so much for the feedback, the team really appreciate it! Keep an eye out for our Q1 update, notifications to Companion App are on the way.

Once set up, it is very easy to use on the ipad. Able to use it for visitors and staff. Able to monitor who is in and out the building

The issues raised were resolved very quickly. Originally quite hard to set up, printer didn't take to the ipad very easily

Great appreciate the feedback!

Ease of use, simple but effective UI/UX. Very customisable to tailor to corporate needs.

N/A, currently have no issues with Sign In App.

Does what it says on the tin. Fits our needs for guest sign in system perfectly. a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.

not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)

Thanks so much for the review, the team really appreciate it. Invite from Outlook is on the way in our February release, if you would like to be one of the first to use it you can join our Beta Community by emailing beta@signinapp.com

A feature set that helps us with our IT and training business, making visitor tracking, badges and roll-calls easy. Simple site-licence model. Very presentable software. Handy AD sync. Uses industry-standard hardware. Nice data management functions. New functions developed regularly and all useful.

Admin config is extensive and sometimes I forget where some features are located. OK once you get used to it, and functions are always clear, though.

Thanks for the review, the team really appreciate you taking the time to provide us feedback.

Very easy to implement and set up. User guides are clear and online support was always on hand.

I would like to see a feature where a staff member has to have their picture taken each time they log in.

Thanks for the review, the team really appreciates the feedback. We already can do the picture requitement for staff, so if you reachout to the team we will be able to talk you through how to do that.

Brilliant to use, flexibility to turn functions on and off and it covers our site for H&S & GDPR. A one-off yearly cost rather than based on the number of staff/visitors. It has instantly made us more professional across staff, visitors and clients allowing us to access the app at multiple entry points across our site.

Nothing as it covers everything we need.

It is so easy to set up and just works perfectly.. I had it up and running for a client in minutes.. they are over the moon.. which makes me look good.. The 'Live chat' support is supurb .. I trialed loads of similar system and I couldn't find anything comes close to this system.. seriously 5 stars all round

Nothing.. sorry, I couldn't find anything wrong with it

We are evaluating this solution for one of our customers. The service given by Annamarie was excellent.

No Cons at this time. We are still learning the product.

Thanks so much for the review, we really appreciate it!

Cloud based app, QR code, easy to set up

generate the individual QR codes and assign 4-digit PIN Unable to create a report of the staff not in on the same day

Thanks so much for the feedback, the team really value it. The items you discussed are already on the roadmap so will be in Sign In App soon for you.