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Visitor and employee management solution
Recommended
Caroline H.
Education Management, 51-200 employees
Used daily for 2+ years
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My overall experience with Sign In App has been very good. As a Data Protection Officer, I need outsourced contracts, especially cloud-based apps, to be transparent about how, why and where they process personal data. Sign In App had a clear understanding and clarity around their obligations as Data Processor and the detail I needed was easily found from their website and Terms.
I like the intuitive approach for users, easy to use, easy to set up and easy to manage. I particularly like the Sign In App Tap product which links access cards and key fobs with the sign in system. It is competitively priced compared to other products on the market.
I haven't found anything about this product to date, that I don't like.
Thanks so much for your review and feedback, we really appreciate it.
Michiel D.
Information Technology and Services, 501-1,000 employees
Used daily for 6-12 months
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Ease of use, ease of setup and overall look of the application. Customers sign in without an issue, building responsibles have fire lists on their mobile device and the app gets regular updates on a very common basis. We reported several issues and within the next small release the development team updated the app with a bunch of new additions that solved our issues. Their customer support is live chat and always gets back to us within minutes. Excellent product for an excellent competitive price.
We noticed the iPads were having issues showing the loginapp screen, so the app dev team immediately pushed an update that allowed night mode (where our ipads "sleep"). Another downside was we had to reupload our employee database (manual action), however their app dev team is now integrating Office365. So overall, there's really no more cons left. Great team, great software.
Ghassan A.
Writing and Editing, self-employed
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The most impressive features are the smoothness of login and presentation, and the distinctive colors give it attraction, influence, and its influence is very easy.
The missing features are the phone number, addresses, work details, and payment link request paypal
Thanks for the feedback, the team really appreciate it.
Kashif A.
Nonprofit Organization Management, 1-10 employees
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It is a very good system for beginning with but i must say there is a lot of potential to alter the system for individual customers as it provide much better options for the users. As a whole we are happy with this system after using free trial and going on to purchase the whole system with this hope that our needs/suggestions will be considered and we can see those changes in the near future. Please take these suggestions as honest opinion/review & not as criticism. Best
QR codes are the best part of this system as it provide contactless options for the user to mark in their attendance, but i believe it can be enhanced more with use of only 1 QR code for 1 member using multiple groups. It can be fitted perfectly with our existing system with few changes on the development side.
There should be an integration with some kind of payment terminals so a user logging in can pay directly through the terminal having linked with their sign-in. Staff attendance should be much enhanced as there is no option to input annual and sick leave. And the reporting system is very basic there is room of development there as well.
Thanks so much for the review, we really value your feedback. Our communities suggestions are really important to our continued development.
Jemma H.
Government Administration, 501-1,000 employees
Used daily for 6-12 months
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Excellent. We previously used a paper based handwritten system - these passes look much smarter, the pre booking element has reduced sign in queues for larger meetings, there is less clutter on the reception desk as we just have the two device stands now and customer support is swift and friendly.
The customisable visitor passes are smart, the system is simple and intuitive to use.
Some issues with visitors picking a familiar name to sign in with after pressing the first letter of a name and seeing who pops up. This is better than typing out the whole name each time though, as we get a lot of repeat visitors.
Thanks so much for the feedback, the team really appreciates it.
Keith M.
Machinery, 11-50 employees
Used daily for 6-12 months
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Following a little opposition at first, everybody is tuned in now and guests love the ease of use.
Ease of use and set up. It took a while to realise how best to set up our Wi-Fi and following a few failed attempts, hey presto it works, 99% of the time, it still drops out occasionally.
You need a reliable Wi-Fi system otherwise the I-Pads drop out, a little help from an Amazon product to boost our Wi-Fi sorted things.
Thanks for the review, the team really appreciate it. Hopefully the Wi-Fi continues to behave itself but always let us know if we can do anything to assist.
Luke C.
Research, 201-500 employees
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This app has eased our sign-in process, and it is awesome being able to see who is on-site and whom they are visiting.
The sign-in points are a great idea. The software is very easy to use and has a great look to it. I am really enjoying modifying the UI with the online portal.
For the companion app, it would be cool if the user could access the portal from there to sign people in/out.
Thanks so much for taking the time to send us a review, the team really appreciates it.
Simon K.
Motion Pictures and Film, 11-50 employees
Used daily for less than 6 months
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Without Sign In App our company would not be able to comply with UK Gov guidance or our own policies that ensure safe working during the COVID-19 pandemic. It has enabled a culture change in our company, and our client base, for good and a small investment now has meant we have vastly improved health and safety systems for the future.
Sign In App has all the features we need and others that we now can't do without. We have trialled other - more expensive - solutions over the years and they were always disappointing for one reason or another. It combines, staff, contractors, freelancers, residents, visitors, deliveries into a single system so we have and helps ensure we health check everybody that access the building.
We would like a few more options to help visitors sign-in with minimum interaction. However it looks like solutions to this will be forthcoming soon from their pro-active development team.
Thanks so much for taking the time to provide us with a review, the team really appreciate it.
Nicoletta B.
Wireless, 1-10 employees
Used daily for less than 6 months
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Fantastic!!
I just want to say how wonderful every person on the team is. Either on live chat, or when I've called to speak to someone, everyone knows the answer to every question, is really patient and explains things thoroughly and even the screenshots sent over live chat really help! I honestly can't fault you guys, the help we've received throughout setting the system up is absolutely fantastic, and so responsive which is so important!!
As a workspace provider, something that would really help us is if there was a way to track our co-workers hours that they use in the month. If I'm just being daft and there is already a way to see this then please let me know!
Thanks so much for taking the time to send us in a review. We do have a way to track how many hours people are onsite so please reachout to the team and we can walk you through this.
Paul B.
Facilities Services, 501-1,000 employees
Used daily for less than 6 months
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This hardware and app have really cleaned up the paper signing in forms in our unattended reception. It looks great and offers great functionality. It is easy to use and nearly all our office and guest users found it intuitive. We sent our CEO an email with the companion app and on his first visit he remarks were 'thats well cool!'
The look and companion application. The ability to have a mobile fire register and booking in H&S message that is signed and recorded.
No NFT and does not interface with our door entry system booking people in when they swipe in on the front door. No ability to send a custom email (and companion app) message to people who have not signed out after the building closes at the end of day time warning them they have note booked out.
Thanks so much for the review, the team really appreciate the feedback. Watch this space for the some new features over the summer that you might be interested in ;-)
Andrew J.
Marketing and Advertising, 51-200 employees
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Located this software from a crowded market and delighted with our choice. Initially looking for a product that was gdpr compliant but its simple to use functionality, intuitive controls and ease of use means we've been able to successful trial it to visitors and staff with virtually no user hand-holding. Instantly transformed our sign in process, complied with our HR, security and safety policies and delivered a professional first-impression to all users.
We're asking users to read through T&Cs prior to signing in - options to reduce, format text in these areas plus a scroll bar would be useful.
Thanks for taking the time to give us a review, we really appreciate it. We will pass on your feedback to the product team, I know there are a few updates coming in this area so you will see some developments over the summer.
Peter C.
Food Production, 501-1,000 employees
Used daily for less than 6 months
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Great all round product, with many features, and more on the way. Simple and effective to use with almost zero end user training required. Would highly recommend this product.
Simplicity to install and setup, Minimal end user training required. Availability of the client app on multiple OS. Multiple staff sign in options. End User support is very responsive.
Very little to not like. Lack of a Staff Who's in option on a second internal screen. No option for Contractor sign ins, which would have a slightly different protocol to visitors.
Thanks for the review and feedback, we really appreciate it. Watch this space as we have some really interesting developments around contractors due to be released very soon.
Leo C.
Computer Hardware, 51-200 employees
Used daily for less than 6 months
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Sign in app solved the problem of our old system using single use plastic cards, it also only informed us of a visitor by email not text. Sign in App solves both these problems and easier to use and manage for the companies and the visitors perspective.
Easy to use, for both my team pre-booking visitors to site and easy for visitors to sign in, and get the site rules shown to them but also emailed to them, the same for contractors
Its very app driven for iphone etc, for staff who don't have a company phone, the admin of them is a little more time consuming to set up, it would be great to just add their name and email set permission ie standard user and send them an invite to use the portal.
Thanks for taking the time to review Sign In App, it really drives the team and helps us to work on new releases.
Kay O.
Accounting, 11-50 employees
Used daily for 6-12 months
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It enabled our company to introduce flexitime, which nin turn helps our recruitment of the best staff.
It has enabled us to introduce flexitime to our staff. We can monitor entrance and exit times. It has been very well received.
There are no negative aspects to this piece of software that have been identified by our company and the staff.
Thanks, really pleased that it have be well received by the team.
Alan J.
Education Management, 11-50 employees
Used daily for less than 6 months
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Very positive about implementing this at our school - we have found the support to be excellent.
Streamlines the process of visitor management with a comprehensive range of features designed to ensure we have the information we need for security, health and safety and monitoring. Intuitive layout, design and e great functionality have made the app an excellent solution for our school.
An NZ flag on the language select function would be great!
Thanks so much for providing the team with a review, we really appreciate it. We will work on getting that NZ flag in!!!
Anthony T.
Religious Institutions, 51-200 employees
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Really good app. Been looking for something for a while and nothing seemed to do what I needed but Sign In App ticks most of the boxes for me.
It is really easy to use. I've been using it as a type of E-membership card for my young people and they love it. It has lightened my workload and has given my young people a sense ownership/belonging to my organisation.
I would like to be able to export my members/regular users contact details and export attendance records rather than just an activity log.
Thanks for leaving us with your review and feedback. We will be releasing your requested update in the next few weeks.
Sam M.
Construction, 1,001-5,000 employees
Used daily for 6-12 months
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We have begun rolling out Sign In App for visitor and staff attendance capturing at a few of our sites now and have had positive feedback from the users and the team looking after the system.
Ease of use, simple but effective UI/UX. Very customisable to tailor to corporate needs.
N/A, currently have no issues with Sign In App.
Adam J.
Consumer Electronics, 51-200 employees
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Does what it says on the tin. Fits our needs for guest sign in system perfectly. a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.
not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)
Thanks so much for the review, the team really appreciate it. Invite from Outlook is on the way in our February release, if you would like to be one of the first to use it you can join our Beta Community by emailing beta@signinapp.com
Chris G.
Aviation & Aerospace, 11-50 employees
Used daily for less than 6 months
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We have implemented Sign in App to help with our visitor/contractor and employee site management. We have gone from several visitor books, to using this system and even the most apprehensive of staff have accepted this as being a huge step forward. It is a very professional looking system, and the administration has proved very clear and straight forward - it strikes a great balance between cost and flexibility of the system.
The professionalism and functionality you get for the subscription costs are excellent.
Slight lack of customisation options vs other (higher cost) competitors
Jessica H.
Environmental Services, 51-200 employees
Used daily for less than 6 months
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We were looking to implement an electronic sign in system for both clients and staff. This system has helped us do this extremely easily and enabled us to implement additional measures.
Very easy to implement and set up. User guides are clear and online support was always on hand.
I would like to see a feature where a staff member has to have their picture taken each time they log in.
Thanks for the review, the team really appreciates the feedback. We already can do the picture requitement for staff, so if you reachout to the team we will be able to talk you through how to do that.
Kelly S.
Education Management, 11-50 employees
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We are now GDPR compliant.
The ease of setting up the app and using the reports.
On sign in groups when they are signing out an alphabetical list appears on the right of the screen and not always their photos. This confuses people.
Thanks so much for leaving us a review, we really appreciate the feedback. One of the team will contact you just to understand the signing out scenario and see if we can advise on an improvement for you. Thanks Again!
Pat S.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Perfect.. Faultless
It is so easy to set up and just works perfectly.. I had it up and running for a client in minutes.. they are over the moon.. which makes me look good.. The 'Live chat' support is supurb .. I trialed loads of similar system and I couldn't find anything comes close to this system.. seriously 5 stars all round
Nothing.. sorry, I couldn't find anything wrong with it
Dana R.
Graphic Design, 11-50 employees
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Great customer service.
We are evaluating this solution for one of our customers. The service given by Annamarie was excellent.
No Cons at this time. We are still learning the product.
Thanks so much for the review, we really appreciate it!
Sheela Y.
Education Management, 51-200 employees
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Good
Cloud based app, QR code, easy to set up
generate the individual QR codes and assign 4-digit PIN Unable to create a report of the staff not in on the same day
Thanks so much for the feedback, the team really value it. The items you discussed are already on the roadmap so will be in Sign In App soon for you.
lucy B.
Used daily for less than 6 months
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The software is good and easy to navigate. With the training of use when the internet is down its very simple to get it back up and running.
Its a convenient and a reliable sign in device. Its easy to use both for myself and the clients/customers that access the building.
No cons were added to this review
Thanks so much for the support in 2018, we look forward to working with you and then team in 2019.