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Snapfix

Simplify Hotel Maintenance using Photos & Real-Time Updates

Table of Contents

Is this product right for your business?

Find out with a

Snapfix - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2025

Snapfix overview

What is Snapfix?

Streamline your hotel’s maintenance operations with Snapfix.

Designed for simplicity, Snapfix uses photos for clear communication and a traffic light system for seamless collaboration. Easily track, manage, and resolve tasks in real time, ensuring efficiency and smooth operations within cross-functional teams.

Centralize all maintenance issues using photos:

- Communicate instantly - this visual approach breaks down language barriers and ensures non-technical users can easily create and manage tasks efficiently.

- Eliminate the need for multiple communication channels by using the Snapfix app for all things maintenance and operations.

Improve accountability:

- Track progress in real time and ensure that everyone—from housekeeping to maintenance—can work together seamlessly to resolve all tasks.

- Remove the need for paper checklists or spreadsheets with a digital record of all assignments making it easy to follow up on outstanding items.

Get set up instantly:

- Teams can be set up and trained in minutes. Easy-to-use tech means less resistance from staff, allowing hotels to focus on improving the guest experience.

- Can easily be scaled across multiple locations with no disruption to operations.

Maintain standards:

- Reduce risk of non-compliance with brand standards and legal regulations.

- Automate checks and avoid audit challenges with real-time reporting, making it easier to stay on top of inspections and regulations.

We already partner with over 600 hotels worldwide, simplifying operations and helping teams save up to five hours per week on maintenance.

Customers have said:

“Since we started using Snapfix, we've seen a decrease in negative reviews about maintenance issues”

“Describing Snapfix in three words, I would say: Quick. Effective. Communication.”

“With Snapfix, you can take pictures, highlight, and circle — everyone understands what needs to be done. You can use it without writing anything, and that’s important in hospitality.”

“The reporting feature on Snapfix is great in terms of tracking reoccurring issues”

Key benefits of using Snapfix

1. Enhanced Communication & Collaboration
- Simplify task creation and resolution by using photos for clear, visual communication. Say goodbye to scattered communication channels. All maintenance issues are handled within the Snapfix app, reducing confusion and improving workflow.
- Eliminate language barriers and ensure everyone—regardless of technical skills—can create and manage tasks efficiently.

2. Increased Efficiency & Productivity
- Monitor and track progress in real time, allowing teams to stay on top of issues and resolve them quickly. Maintenance and housekeeping teams can collaborate seamlessly, reducing downtime and increasing operational speed.
- Save up to 5 hours per week on maintenance tasks across multi-functional teams.

3. Improved Accountability & Oversight
- Track progress, monitor deadlines, and follow up on outstanding tasks with ease, ensuring nothing falls through the cracks.
- Spot recurring issues, track trends, and ensure that tasks are completed on time, leading to more reliable maintenance operations.

4. Reduce Risk of Non-Compliance
- Automate inspections and tasks to ensure you meet brand standards and legal regulations.

5. Improved Guest Experience
- Track progress, monitor deadlines, and follow up on outstanding tasks with ease, ensuring nothing falls through the cracks.
- Spot recurring issues, track trends, and ensure that tasks are completed on time, leading to more reliable maintenance operations.

6. Enhanced Team Morale
- Snapfix’s user-friendly interface makes it easy for all team members to engage in maintenance operations. This empowers staff, reduces frustration, and creates a sense of ownership over their tasks.

7. Elevated Brand Reputation
- Consistently addressing maintenance issues in real time enhances the hotel’s reputation for professionalism and reliability. Smoother operations, quicker issue resolution, and less downtime lead to more satisfied guests.

8. Greater Flexibility
Whether it’s adjusting to new cleaning standards, managing employee turnover, or scaling the system to multiple properties, Snapfix allows teams to adapt in a fast-moving industry where operational changes are constant.

Starting price

129per feature /
per month

Alternatives

with better value for money

Pros & Cons

Bugs and Issues

Maintenance Management

Photo Upload

Ease of Use

Performance and Speed

User Interface

Snapfix’s user interface

Ease of use rating:

4.7

(63)

Snapfix pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(17)

5(46)

What do users say about Snapfix?

its good , pdf can be emailed / printed of work completed, multi users all can see jobs / repairs that need doing

Select to learn more

Who uses Snapfix?

Based on 63 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Real Estate

Facilities Services

Hospital & Health Care

Others

Use cases

Building Maintenance

Maintenance Management

Hotel Management

Facility Management

Commercial Property Management

Snapfix's key features

Most critical features, based on insights from Snapfix users:

Preventive maintenance

4.7

(37)

Mobile access

4.9

(30)

Work order management

4.7

(22)

Reporting/Analytics

4.5

(28)

Scheduling

4.5

(26)

Inventory management

4.3

(11)

All Snapfix features

Features rating:

4.7

(63)

Activity dashboard

(0)

Real-Time data

5.0

(1)

Fixed asset management

4.8

(5)

Facility scheduling

5.0

(6)

Service history

5.0

(4)

Maintenance management

4.8

(8)

Employee management

4.7

(7)

Calendar management

(0)

Inspection management

4.7

(21)

Predictive maintenance

4.7

(17)

Calibration management

4.6

(8)

Maintenance scheduling

4.9

(7)

Compliance management

4.7

(9)

Billing & invoicing

4.4

(9)

Asset tracking

4.6

(16)

Materials management

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Location

(0)

Parts management

(0)

Purchase order management

(0)

Workflow management

(0)

Location tracking

(0)

Key & lock management

(0)

Job tracking

(0)

Job management

(0)

IT asset tracking

(0)

Invoice management

(0)

Inventory tracking

(0)

Inventory control

(0)

Incident management

(0)

Work order creation

(0)

Visitor management

(0)

Vendor management

(0)

User management

(0)

Third-Party integrations

(0)

Technician management

5.0

(2)

Task scheduling

(0)

Task management

(0)

Tagging

(0)

Status tracking

(0)

Space management

(0)

Shipping management

(0)

Service request management

(0)

Search/Filter

(0)

Routing

(0)

Residential properties

(0)

Reservations management

(0)

Reporting & statistics

(0)

Reminders

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

QR codes

(0)

Contractor management

(0)

Contract/License management

(0)

Contact management

(0)

Contact database

(0)

Complaint monitoring

(0)

Communication management

(0)

Commercial properties

(0)

Checklists

(0)

Check-in/Check-out

(0)

Budgeting/Forecasting

(0)

Barcoding/RFID

(0)

Automated scheduling

(0)

Audit trail

(0)

Audit management

(0)

Assignment management

(0)

Asset lifecycle management

(0)

Asset kitting

(0)

Asset assignment

(0)

API

(0)

Alerts/Notifications

(0)

Activity tracking

(0)

Access controls/permissions

(0)

Historical reporting

(0)

GPS

(0)

Funding source tracking

(0)

For schools

(0)

Facility asset management

(0)

Equipment tracking

5.0

(1)

Equipment management

4.6

(5)

Equipment maintenance

(0)

Electronic signature

(0)

Drag & drop

(0)

Document storage

(0)

Document management

(0)

Disposal management

(0)

Dispatch management

(0)

Digital signature

(0)

Depreciation management

(0)

Data import/export

(0)

Customizable reports

(0)

Customizable forms

(0)

Customizable fields

(0)

Cost tracking

(0)

Corrective and preventive actions (capa)

(0)

Snapfix alternatives

Snapfix

4.7

(63)

Starting from

129

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.8

Jobber

4.6

(1.3K)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Loc8

3.7

(123)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

eMaint CMMS

4.4

(329)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Snapfix pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

FIX (For Task Management)

129

Per month

Plan (For Scheduled Maintenance)

199

Per month

Comply (For Safety and Compliance)

299

Per month

Enterprise (For Larger Teams)

0.00

User opinions about Snapfix price and value

Value for money rating:

4.7

(63)

To see what individual users think of Snapfix's price and value, check out the review snippets below.

“Excellent customer care great service very effective a key tool in any business to move forward.”

michael g.

manager

“Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.”

Declan B.

Cluster General Manager