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Snapfix
4.7
(61)

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Mobile & web-based maintenance and management platform.

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(2)

Snapfix Pricing, Features, Reviews and Alternatives

Snapfix product overview

Price starts from

99

Per month

Flat Rate

What is Snapfix?

Snapfix is a cloud-based platform designed to help professionals who manage and maintain buildings, facilities and equipment. Teams can report and resolve issues using photos, videos, messages and traffic lights.

Key benefits of using Snapfix

- Your team can easily report and resolve issues using the universal language of photos, messages and traffic lights, simply by using Snapfix app on their mobile phone.

- Ensure all your equipment maintenance, health & safety checks, cleaning checks are carried-out on schedule and on time with our in-app scheduler.

- Custom checklists guarantee that inspections and preventive maintenance are done according to their SOP, ensuring uptime of valuable assets. Users can pass, flag or fail checklists items and leave notes, ensuring your equipment and vehicle checks are being conducted and fully completed.

- Report on and collect data from any fire safety equipment or escape route by simply tapping your mobile phone to an NFC Snaptag. NFC Snaptag scans are proof of being at the location. Ideal for driving accountability.

- Track all the work carried out, and know the status of each task, piece of equipment and safety-checks in real-time and with a full audit trail. All data can be downloaded in PDF or XLSX reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Chat

Training options

Live Online
Videos
Documentation

Snapfix pricing information

Value for money

4.7

/5

61

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Snapfix features

Functionality

4.7

/5

61

Total features

45

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Customizable Reports
Data Import/Export
Real Time Data

Functionality contenders

Snapfix users reviews

Overall Rating

4.7

/5

61

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.07/10
Rating distribution

5

4

3

2

1

45

15

1

0

0

Pros
Excellent customer care great service very effective a key tool in any business to move forward.
What I like most is that it allows all users in the organisation to see the list of outstanding maintenance items which prevents mulitiple reports of the same issue.
Great tool for keeping track of all audits and inspections. The fact that it is digital and portable makes this a great all round tool.
Cons
The only con is a recurring issue with our fire check daily tasks nit loading periodically.
Fire walk done on a daily basis within 15 minutes.
Maintenance issues can now be found in one place as before we were recording issues by pen and paper which was hard to keep track of.

Overall rating contenders

AC
AvatarImg

Adrian C.

Facilities Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product

Reviewed a year ago

Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.

Pros

The snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise

Cons

No negatives so far as i have am only using it for a number of weeks.

DB
AvatarImg

Declan B.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Snapfix @ Tallaght Cross Hotel

Reviewed a year ago

Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.

Pros

Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.

Cons

We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.

Vendor response

Hi Declan, thank you so much for leaving such a positive and detailed review! We're delighted to hear how easily the housekeeping and maintenance teams have adopted Snapfix.

İE
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İbrahim Enes Y.

Defense & Space, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice business management tool

Reviewed 20 days ago
Pros

Easy to use graphical user interface, satisfying number of tools

Cons

Can be expanded to use for complicated project design.

FM
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Fidelma M.

Hospitality, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hotel Maintenance

Reviewed a year ago
Pros

Easy to use. Traffic light system. Pictures explain a thousand words.

Cons

Maybe add a priority feature - Urgent, not urgent, routine.....

RK
AvatarImg

Rishnoor K.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best facilities management system

Reviewed a year ago

We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.

Pros

Easy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service

Cons

It can take a number of minutes to download reports from the mobile app.

Vendor response

Hi Rishnoor, thanks for taking the time to share your feedback with us. At Snapfix, we put the customer at the heart of everything we do and it's customers like you that have made what Snapfix is today.

Snapfix FAQs and common questions

Q. What type of pricing plans does Snapfix offer?

Snapfix has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Snapfix?

Snapfix has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Snapfix support?

Snapfix supports the following languages:
English


Q. Does Snapfix support mobile devices?

Snapfix supports the following devices:
Android, iPad, iPhone


Q. Does Snapfix offer an API?

Yes, Snapfix has an API available for use.


Q. What level of support does Snapfix offer?

Snapfix offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat

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