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Snapfix

Mobile & web-based maintenance and management platform

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Snapfix Pricing, Features, Reviews and Alternatives

Snapfix product overview

Price starts from

$

9.90

/momonth
Per User

What is Snapfix?

Snapfix is a cloud-based platform designed to help professionals who manage and maintain buildings, facilities and equipment. Teams can report and resolve issues using photos, videos, messages and traffic lights.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base

Training options

Live Online
Videos
Documentation

Snapfix pricing information

Value for money

4.7

/5

55

Price starts from

$

9.90

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Snapfix features

Functionality

4.7

/5

55
Total Features42 5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Inventory Management
Customizable Reports
Mobile Access

Functionality contenders

Snapfix users reviews

Overall rating

4.7

/5

55

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.02/10
Rating distribution

5

4

3

2

1

41

13

1

0

0

Pros
Excellent customer care great service very effective a key tool in any business to move forward.

mg

michael g.

What I like most is that it allows all users in the organisation to see the list of outstanding maintenance items which prevents mulitiple reports of the same issue.

PS

Patrick S.

Great tool for keeping track of all audits and inspections. The fact that it is digital and portable makes this a great all round tool.

BG

Barry G.

Cons
The only con is a recurring issue with our fire check daily tasks nit loading periodically.

EC

Eoin C.

Fire walk done on a daily basis within 15 minutes.

AK

Anastasia K.

Maintenance issues can now be found in one place as before we were recording issues by pen and paper which was hard to keep track of.

SM

Stephanie M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great product

Reviewed 3 months ago

Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.

Pros

The snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise

Cons

No negatives so far as i have am only using it for a number of weeks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Snapfix @ Tallaght Cross Hotel

Reviewed 3 months ago

Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.

Pros

Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.

Cons

We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hotel Maintenance

Reviewed 6 months ago
Pros

Easy to use. Traffic light system. Pictures explain a thousand words.

Cons

Maybe add a priority feature - Urgent, not urgent, routine.....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best facilities management system

Reviewed 3 months ago

We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.

Pros

Easy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service

Cons

It can take a number of minutes to download reports from the mobile app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Snapfix for our church

Reviewed 4 months ago

The customer service has been fantastic.

Pros

I like the ease of setup, deployment and use of this product. The fact that it can be used on a smartphone, tablet or PC makes it easy for all to use.

Cons

There are a few features that I know they are working on which will improve this product.

Vendor response

Thank you so much for this amazing review John! We are glad to hear all this positive feedback. As you mentioned we are constantly developing new features to meet our customers' needs.

Snapfix FAQs and common questions

Snapfix has the following pricing plans:
Starting from: $9.90/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Snapfix has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Snapfix supports the following languages:
English


Snapfix supports the following devices:
Android, iPhone, iPad


Yes, Snapfix has an API available for use.


Snapfix offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base

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