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Zinc Synapse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Critical event management software
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Zinc Synapse - 2026 Pricing, Features, Reviews & Alternatives
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Zinc Synapse overview
What is Zinc Synapse?
Zinc Synapse is an incident management software that helps businesses optimize the management of critical events, communication, and compliance activities. Synapse is hosted on Amazon Web Services for critical event management. It supports teams through the entire lifecycle of preparation, response, and recovery, as well as business-as-usual operations for crisis and emergency preparedness.
As such, the platform is structured with an open architecture and a central repository, with built-in intelligence enabling data to be gathered, analyzed, and visualized. The data is then disseminated through an integrated communication application.
The platform is government (G Cloud 13, vertical application framework) approved and used by first responders and corporates across the globe. Key features include
- Event workflow customization: Complete control over the configuration of workflow process management
- Dynamic form creation: Form builder enables a wide range of form fields to be created along with the assignment of validation, security, access, and data variables
- Integrated risk and incident scoring: Orchestrate scoring of incidents to help prioritize the incidents by risk factor
- Task management: Teams can streamline the planning, scheduling, and tracking of tasks to ensure designated actions are completed and deadlines are met
- Investigation: Collate, consolidate, link, and manage cases in a compliant way.
- Mass notifications and alerting: Automatic and manual alerts and notifications are generated by a wide range of communication methods, including SMS, voice, email, push, and in-mail
- Access control, site, and user directory: Secure directory to manage user accounts, roles, and permissions
- Data visualization: Present incident data in different formats, including graphing, mapping, interactions, and clustering
- Analysis: Present all the data in an intuitive dashboard format, allowing for strategic analysis
- Advanced mapping capabilities through ESRI ArcGIS and Google Maps
- Data extraction, query building, and reporting
- Integrations and interfacing with third-party systems
- ISO 27001, cyber essentials accreditation
Starting price
Alternatives
with better value for money
Zinc Synapse’s user interface
Zinc Synapse reviews
Overall rating
4.8
/5
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
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Zinc Synapse's key features
Most critical features, based on insights from Zinc Synapse users:
All Zinc Synapse features
Features rating:
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Zinc Synapse integrations (3)
Top integrations
Zinc Synapse support options
Typical customers
Platforms supported
Support options
Training options
Zinc Synapse FAQs
Zinc Synapse has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Zinc Synapse support?
Zinc Synapse supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Zinc Synapse support mobile devices?
Zinc Synapse supports the following devices:
Android, iPad, iPhone
Q. Does Zinc Synapse offer an API?
Yes, Zinc Synapse has an API available for use.
Q. What other apps does Zinc Synapse integrate with?
Zinc Synapse integrates with the following applications:
WhatsApp, Twilio, Google Maps
Q. What level of support does Zinc Synapse offer?
Zinc Synapse offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)