Usermind is a cloud integration, journey orchestration, and process automation platform with solutions for business operations, marketing, sales, finance, IT, and customer success. Various cloud-based applications can be connected, including CRM, marketing automation, analytics, and communications softwares, as well as databases.
Usermind includes a visual rule builder, which can be used to create workflows and end-to-end processes across integrated applications, with users able to move data, define business rules of any complexity level, and trigger actions in connected services, all without requiring any coding experience. Processes set up in Usermind can be used for order-to-cash automation, lead governance, churn risk notification, sales process automation, billing management, lead fast-tracking, partner lifecycle management, business intelligence data variance alerts, customer onboarding, and more.
Usermind can be used to store aggregated customer data in a single location, with data access, mapping, and analysis giving a unified view of business data. Analysis of processes and the impact of triggered actions enables users to identify what works and optimize business processes.
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