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VAO Logo

Generative AI order management solution for B2B enterprises

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VAO - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

VAO overview

What is VAO?

VAO is a cloud-based and AI-enabled sales order management software that helps businesses across manufacturing and wholesale process customer orders, track status, and generate reports. It helps automate and streamline the entire order management process, including order creation and delivery.

VAO integrates with the shared mailbox to automatically read and classify incoming purchase orders (POs). This feature eliminates the need for manual sorting, ensuring that orders are correctly categorized and processed in real time. The software understands the context and content of each purchase order, ensuring that it is directed to the appropriate department or workflow. VAO can process orders in any format, including PDFs, EDI, emails, and scanned documents and helps enter them directly into your enterprise resource planning (ERP) system.

The software helps handle orders in multiple languages and from multiple channels, including EDI, sales portals, email, and fax. By having all order data in one centralized location, businesses can eliminate the complexity of managing multiple systems and streamline the chances of orders being missed or delayed. VAO provides tracking capabilities, allowing users to monitor the status of every order in real time. It also enables teams to address potential issues or delays. Key features include customizable statistics and dashboards, historical data and predictive AI insights generation.

VAO offers customizable dashboards that allow users to track metrics, order volumes, processing times, fulfillment rates, and more. With access to historical data, users can analyze past performance to identify trends and areas for improvement. Additionally, VAO’s predictive AI capabilities offer foresight into future order patterns, helping users to make informed decisions and optimize operations.

Key benefits of using VAO

•Manage OTIF and order cycle: VAO's real-time order processing capability optimizes same-day shipping. This optimization streamlines order cycles, managing the operational efficiency.

•Automation: By automating routine tasks, VAO allows customer service teams to focus on more strategic activities such as upselling and optimizing customer relations.

•Customer satisfaction and retention: VAO enables streamlined order processing, which optimizes customer satisfaction and retention rate.

•Annual revenue: BSAT and net promoter scores (NPS) from accurate and timely order processing enables users to sell more and allocate more staff to revenue-generating activities

•Cost management: VAO manages direct costs associated with order entry and handles expenses related to order errors, which can result in restocking, rework, and customer churn.

•Reports and visibility: VAO provides reports for all transactions in a centralized place, giving supply chain leaders precise data for inventory and demand planning.

•ERP and EDI Investments: VAO integrates with various third-party ERP and EDI systems that helps manage orders from all channels. This optimizes the return on the technology investments and enables order management across the board.

Starting price


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VAO’s user interface

Ease of use rating:

VAO reviews

Overall rating

4.1

/5

8

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

3

3

2

0

0

VAO's key features

Most critical features, based on insights from VAO users:

Order processing
Real Time Order Entry
Special order management
Order fulfillment
Activity dashboard
Purchase order management

All VAO features

Features rating:

Order management
Real-Time data
API
Data import/export
Forecasting
Generative ai
Multi-Channel management
Optical character recognition
Recurring orders

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VAO support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

VAO FAQs

Q. Who are the typical users of VAO?

VAO has the following typical customers:
Large Enterprises, Mid Size Business

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Q. What languages does VAO support?

VAO supports the following languages:
English


Q. Does VAO offer an API?

Yes, VAO has an API available for use.


Q. What other apps does VAO integrate with?

VAO integrates with the following applications:
SAP Customer Experience, Oracle Service, Oracle Business Intelligence, SAP Business One, Salesforce Sales Cloud, Infor CRM


Q. What level of support does VAO offer?

VAO offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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