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VAO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative AI order management solution for B2B enterprises
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VAO - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: October 2025
VAO overview
What is VAO?
VAO is a cloud-based and AI-enabled sales order management software that helps businesses across manufacturing and wholesale process customer orders, track status, and generate reports. It helps automate and streamline the entire order management process, including order creation and delivery.
VAO integrates with the shared mailbox to automatically read and classify incoming purchase orders (POs). This feature eliminates the need for manual sorting, ensuring that orders are correctly categorized and processed in real time. The software understands the context and content of each purchase order, ensuring that it is directed to the appropriate department or workflow. VAO can process orders in any format, including PDFs, EDI, emails, and scanned documents and helps enter them directly into your enterprise resource planning (ERP) system.
The software helps handle orders in multiple languages and from multiple channels, including EDI, sales portals, email, and fax. By having all order data in one centralized location, businesses can eliminate the complexity of managing multiple systems and streamline the chances of orders being missed or delayed. VAO provides tracking capabilities, allowing users to monitor the status of every order in real time. It also enables teams to address potential issues or delays. Key features include customizable statistics and dashboards, historical data and predictive AI insights generation.
VAO offers customizable dashboards that allow users to track metrics, order volumes, processing times, fulfillment rates, and more. With access to historical data, users can analyze past performance to identify trends and areas for improvement. Additionally, VAO’s predictive AI capabilities offer foresight into future order patterns, helping users to make informed decisions and optimize operations.
Key benefits of using VAO
•Automation: By automating routine tasks, VAO allows customer service teams to focus on more strategic activities such as upselling and optimizing customer relations.
•Customer satisfaction and retention: VAO enables streamlined order processing, which optimizes customer satisfaction and retention rate.
•Annual revenue: BSAT and net promoter scores (NPS) from accurate and timely order processing enables users to sell more and allocate more staff to revenue-generating activities
•Cost management: VAO manages direct costs associated with order entry and handles expenses related to order errors, which can result in restocking, rework, and customer churn.
•Reports and visibility: VAO provides reports for all transactions in a centralized place, giving supply chain leaders precise data for inventory and demand planning.
•ERP and EDI Investments: VAO integrates with various third-party ERP and EDI systems that helps manage orders from all channels. This optimizes the return on the technology investments and enables order management across the board.
Starting price
Alternatives
with better value for money
VAO’s user interface
VAO reviews
Overall rating
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- Ease of use
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- Likelihood to recommend8.5/10
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VAO's key features
Most critical features, based on insights from VAO users:
All VAO features
Features rating:
VAO alternatives
VAO integrations (6)
VAO support options
Typical customers
Platforms supported
Support options
Training options
VAO FAQs
VAO has the following typical customers:
Large Enterprises, Mid Size Business
These products have better value for money
Q. What languages does VAO support?
VAO supports the following languages:
English
Q. Does VAO offer an API?
Yes, VAO has an API available for use.
Q. What other apps does VAO integrate with?
VAO integrates with the following applications:
SAP Customer Experience, Oracle Service, Oracle Business Intelligence, SAP Business One, Salesforce Sales Cloud, Infor CRM
Q. What level of support does VAO offer?
VAO offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat









