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Windward System Five
Cloud-based business management solution | ERP for your SMB
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Q. Who are the typical users of Windward System Five?
Q. What languages does Windward System Five support?
Q. Does Windward System Five support mobile devices?
Q. What other apps does Windward System Five integrate with?
Windward System Five is a cloud-based business management solution designed to help small to midsize organizations streamline the processes related to point of sale (POS), inventory control, enterprise resource planning (ERP), customer relationship management (CRM), payments, rentals, and more. The platform allows users to create a customer database that improves their sales and marketing capabilities.
Typical customers
Platforms supported
Support options
Training options
Starting from
129
/user
Per month
Starting from
495
One-time payment
Flat Rate
Value for money
3.6
/5
188
Starting from
129
/user
Per month
Value for money contenders
Overall Rating
3.8
/5
188
Positive reviews
71
64
20
15
18
Jim P.
Retail, 11-50 employees
Used daily for less than 6 months
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We have been using System 5 since 2003. The system has scaled to our operation as we grow. The accounting side is robust and handles all our AP- AR- and General Ledger needs. Purchasing is fully automated. Billing customers can be fully modified with "Types" and "subTypes" to keep the status of orders updated and classified. Our inventory and product locations have been controlled and managed with...
We could not run our business without the information and order that the system provides! 1. Ease of use- Everything is in one program 2. Total integration- We don't need to transfer data to another program like QuickBooks 3. Strong Accounting, Control, and reports- Ability to customize GL and P&L format and multiple years. 4. Hundreds of pre-built Reports- We rarely do custom 5. Ability to create...
Probably not really a con But there are so many features available, it take some time to learn and put them into daily practice. The rest are just enhancements we'd like to see !! First, We would like to see the RMA system simplified. Second, we would like to see the E-commerce platform developed more. We are using it now for our website, but we would like to see more features and search options. Third, we would like to see the Timecard function developed and enhanced. Fourth, we would like to see the offering of more credit card processing options. Fifth, we would like the ability to attach PDF's to items, instead of JPG. But all in all, the system works really well!
Edith H.
Retail, 1-10 employees
Used daily for 2+ years
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My existing business had an old time cash register when I purchased it. At the beginning 12+ years ago it worked ok for me. But over the years as prices rose. I had no way of knowing at a glance what I paid for an item and what I should be selling it for. I was losing money! I was familiar with another accounting system but it required extensive time at home each night entering hand written A/R bills...
Inventory from multiple suppliers with barcodes have to be entered in as coming from one main supplier with all other suppliers entered in as alternates. The barcode can't have any supplier attached to it or my computer makes a loud beep. I purchase by item # not by barcodes. I wish the system would let you enter item #'s from each supplier with the corresponding barcode even if it is also the same barcode for another supplier. I am not always aware that the product coming from one supplier is already in my system under a different supplier.
Thanks Edith, We're glad that you've gotten so much value out of the software! You might benefit from a Business Efficiency Check-In since you've been with us so long. It is a paid service where we review how you're using the software and if there's anything that's changed since you started. Well worth it, especially if we find a few more things that could save you time and money. Talk to your account manager to get started. Thanks again!
Kezia K.
Retail, 11-50 employees
Used daily for 2+ years
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I have been disappointed, and remain disappointed. I left a similar review a few months ago, and I was contacted by Windward in an effort to improve matters - which I do appreciate - but, unfortunately, that has not been enough to change my perspective on Windward. For myself, the general ease of use does not make up for the incredible amount of problems this software has. I have been working with various POS systems for over 10 years now, and this is the only one that ever inspired me to go out of my way and leave a review, because it's just so consistently problematic. I have been asked directly by the staff at Windward to update my review, and I do wish it had improved in any way, but I am more convinced than ever that there are much better choices out there.
In comparison to previous software used, the finalization of the inventory process within Windward is rather straight-forward. The ability to print count sheets with only product in stock - no part numbers with a "zero" quantity, is great and saves paper. However, products often randomly shift into categories like 'financial' which causes the item to remain on the inventory count. I have had to request help from support on this multiple times.
I have used Windward software all day, every week day, for two years now and I consistently encounter issues in day to day operations. I have had problems with the cash out feature not allowing me to finalize the file and close the day; I am constantly getting error messages, or "unplanned shutdown" messages when an unplanned shutdown has not occurred; there are processing issues with rental invoices that cause the invoice totals to change, after the invoice has been finalized and submitted. This specifically has created MAJOR discrepancies on our invoices that has resulted in us to losing money, and having to issue apologies to many of our major accounts. One of these incidents has caused irreparable harm to our business relationship with our (previously) largest customer.
Justin S.
Retail, 1-10 employees
Used daily for 2+ years
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Windward 5 does so much above and beyond the POS/accounting systems I have used in the past, and I know I haven’t made it through all it has to offer. The integrated CRM is very useful for keeping track of appointments and follow ups. I’m able to see that staff has made these appointments and keep them accountable for follow ups. There is so much that can be done to organize and track inventory. Set...
Windward 5 does so much above and beyond the POS/accounting systems I have used in the past, and I know I haven’t made it through all it has to offer. The integrated CRM is very useful for keeping track of appointments and follow ups. I’m able to see that staff has made these appointments and keep them accountable for follow ups. There is so much that can be done to organize and track inventory. Set...
It does take some time to set up, but you do get some great help. There is allot to learn. Be prepared to give this some attention, it will be worth it.
Thanks for the Feedback Justin!
Kathi M.
Retail,
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I like the auto data up loads for inventory. I like the adjustability of all the categories of forms and labels, such as invoices, purchase orders, packing slips, inventory tags, delivery tickets, etc. we can utilize and customize to suite all kinds needs for many different aspects, and situations. Being able to use the tag-a-long kits for suggestive selling, helps out the sales staff considerably,...
I think the data up loads can function easier, be less complicated. We don't use the accounting part of the program. We use QB for our payroll and it will integrate with System 5 so that is good. There are more aspects of the program I like to be using and I wish the learn curves would be easier. We have an extra large amount of inventory and data stored in the system, since we have been using it since 2008. When generating reports or gathering information, the delays to the system or the machine's think processes, are way too long for me, before the abort button shows up, if it shows up at all or the option to quit the process and try another way. Again think of what I like least is difficult to do because we always find a work around to fulfill our needs.