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Windward System Five
5
71
4
64
3
20
2
15
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Run your business from one platform — not a stack of apps.
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Windward System Five - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Windward System Five overview
What is Windward System Five?
Windward System Five is a complete business management platform built for independent retailers, wholesalers, service businesses, equipment rental operations, and specialty stores. It brings point of sale, inventory control, purchasing, CRM, and accounting into one connected system — replacing the patchwork of disconnected tools with a single source of truth.
Most independents are running on a stack of disconnected apps: a basic POS, a separate accounting package, spreadsheets for inventory, another system for customer data. The result is duplicate entry, reconciliation headaches, and reporting that's always weeks behind reality. Windward System Five consolidates these into one integrated platform where the front counter, back office, and books share the same data in real time.
Point of Sale Ring sales quickly with a configurable POS built for real retail. Accept multiple payment types, process returns and exchanges, and manage layaways, gift cards, loyalty programs, special orders, and quotes. Multi-location stores get real-time inventory, customer history, and pricing across every store. Built-in support for serialized items, matrix products (size/color/style), kits, and assemblies handles complex catalogs without workarounds.
Inventory Control Track inventory by SKU, serial, lot, or matrix across single or multiple locations. Manage purchase orders, receiving, supplier price lists, transfers, reorder points, and physical counts. Inventory updates in real time as sales, returns, and adjustments happen — and connects directly to accounting, eliminating the reconciliation work that comes with siloed systems.
Equipment Rental For rental and mixed rental/retail operations, System Five manages rental contracts, reservations, returns, deposits, late fees, and damage charges alongside parts and service. Track every unit by serial number, location, and rental status, with support for short- and long-term contracts and recurring billing.
Liquor & Specialty Retail Liquor, wine, and beverage retailers get purpose-built tools: case breaks, mix-and-match cases, multi-pack pricing, bottle deposits, and inventory by vintage or supplier — single store or multi-location.
Accounting Run general ledger, accounts receivable, accounts payable, and bank reconciliation directly from operational activity. Every transaction posts to the books automatically — eliminating month-end cleanup and giving owners real-time visibility into profitability and cash position.
CRM & Customer Management Build repeat business with complete customer history at the counter — past purchases, preferences, special orders, account balances, and contact details. Drive loyalty programs and targeted promotions from the same data running your sales and accounting.
Windward Intelligence The built-in KPI dashboard puts the metrics that matter in front of owners and managers in real time: sales by store, staff, item, and customer; margins by category; inventory turn; dead stock; rental utilization; and customer trends. Stop waiting for end-of-month reports to find out what's happening — act on data the same day.
Configurable to Fit Your Business Independent businesses run differently from chains, and from each other. Windward System Five is highly configurable — adjust the chart of accounts, customize POS screens, set pricing rules, define user permissions, and tailor reporting to match how your business actually operates.
Personalized Onboarding, Training, and Support Every customer gets hands-on onboarding, training, and ongoing live support from a team that knows the software inside out. No ticket queues, no offshore call centers — real people who help you get the most out of the platform.
Independent retailers, wholesalers, service businesses, equipment rental operations, and specialty stores choose Windward System Five to run their operations from one trusted platform. Discover what an integrated business management system can do for yours.
Starting price
per month
Pros & Cons
Reporting
Training and Learning Curve
Sales Reporting
Customer Support
Barcode and Labeling
Frequent software errors and glitches
Windward System Five’s user interface
Windward System Five review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.8
Ease of use
3.7
Customer support
3.8
Reviews sentiment
What do users say about Windward System Five?
Users report that Windward System Five offers robust inventory management, detailed reporting, and integrated accounting, which help streamline daily operations for retail and product-based businesses. They appreciate the customizable interface, extensive sales features, and the ability to track inventory across multiple locations, though some find setup and customization time-consuming. They value the flexibility in generating reports and the comprehensive order processing capabilities.
Reviewers feel that frequent bugs, system glitches, and slow or inconsistent customer support can be frustrating, especially when critical issues arise. They mention that updates sometimes introduce new problems, and that reporting and accounting features can be complex or require manual workarounds.
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Who uses Windward System Five?
Based on 189 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Windward System Five's key features
Most critical features, based on insights from Windward System Five users:
All Windward System Five features
Features rating:
Windward System Five alternatives
Windward System Five pricing
Pricing plans
Pricing details:
User opinions about Windward System Five price and value
Value for money rating:
To see what individual users think of Windward System Five's price and value, check out the review snippets below.
Mason B.
Sales Associate
Greg H.
Owner
Windward System Five integrations (7)
Integrations rated by users
We looked at 189 user reviews to identify which products are mentioned as Windward System Five integrations and how users feel about them.
Integration rating: 4.0 (2)
“Payment Processor for credit card payments.”
Sal W.
Director Of Operations
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Windward System Five customer support
What do users say about Windward System Five customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Windward System Five customer support.
A number of users highlight Windward's 24/7 support, quick response times, and knowledgeable, friendly staff.
Multiple users appreciate that support is accessible, offers effective solutions, and is dedicated to helping their business succeed.
A fair number of users report inconsistent support quality, with some techs lacking expertise or providing only temporary fixes.
Multiple users mention long wait times, expensive support fees, and challenges reaching the right person for urgent issues.
Support options
Training options
To see what individual users say about Windward System Five's customer support, check out the review snippets below.
“From finding customer to products ,it has a report for everything.”
Bob A.
CFO
“fairly easy to use- good customer service -”
Trina M.
Owner
“It then seemed the support workers did not know windward very well and I was brushed off or it would take a long time to resolve the issue. ”
Heather A.
owner
“Development is out of control - one developer in one area will fix something but that will break 4 other things in other areas.”
Greg H.
Owner
Windward System Five FAQs
Windward System Five has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. What level of support does Windward System Five offer?
Windward System Five offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum











