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Windward System Five is a cloud-based business management solution designed to help small to midsize organizations streamline the processes related to point of sale (POS), inventory control, enterprise resource planning (ERP), customer relationship management (CRM), payments, rentals, and more. The platform allows users to create a customer database that improves their sales and marketing capabilities.
Typical customers
Platforms supported
Support options
Training options
Value for money
3.6
/5
171
Starting from
129
/user
Per month
Value for money contenders
Overall Rating
3.8
/5
171
Positive reviews
63
58
20
12
18
SW
Shantel W.
JS
Jason S.
CB
Curt B.
ZW
Zoe W.
ZW
Zoe W.
PC
Pat C.
Overall rating contenders
Scott W.
Verified reviewer
Used daily for 6-12 months
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Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.
- Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. ...
- Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.
Rossie F.
Retail, 1-10 employees
Used daily for 2+ years
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Inventory was a huge issue for us before we started using System Five. We absolutely cannot imagine running our business without Windward System Five at this point.
The Support is A1 and the features of everything from Inventory to Sales Invoices, everything is connected and very user friendly. Reports are easy to run, reconciliations, sales and purchase invoicing, ageing, financials are easy to read and all other functions are again, user friendly.
No cons at this time. We didn't like that it didn't have a payroll feature when we started with it but now it does.
Derek M.
Retail, 11-50 employees
Used daily for 2+ years
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Service and online capability was not good. While we paid for 24/7 service, we had to setup tickets and would get a call back within 24hrs.
The built in reports allowed for easily customizing reports. With their "lookup words" it was easy to tag, customers, products and vendors to particular categories for additional reporting
The online capability. There was no good capability for online. Sales would take a long time to integrate back into the software and there was no direct connection between Windward S5 to the online platform such as WooCommerce. Which meant an additional cost for another API connection. Windward API was very limited to what info could be pushed and pulled from the website.
Justin S.
Retail, 1-10 employees
Used daily for 2+ years
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Windward 5 does so much above and beyond the POS/accounting systems I have used in the past, and I know I haven’t made it through all it has to offer. The integrated CRM is very useful for keeping track of appointments and follow ups. I’m able to see that staff has made these appointments and keep them accountable for follow ups. There is so much that can be done to organize and track inventory. Set...
Windward 5 does so much above and beyond the POS/accounting systems I have used in the past, and I know I haven’t made it through all it has to offer. The integrated CRM is very useful for keeping track of appointments and follow ups. I’m able to see that staff has made these appointments and keep them accountable for follow ups. There is so much that can be done to organize and track inventory. Set...
It does take some time to set up, but you do get some great help. There is allot to learn. Be prepared to give this some attention, it will be worth it.
Thanks for the Feedback Justin!
jody g.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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Overall system 5 is an end to end solution which we count on to mange our business. We would like to see regular scheduled maintaince as part of our annual subscription plan. We have invested heavily in to the software on the years and would.lien to feel we can get value added serviced included.
The software is an end to end solution for our business - we like this alot. This last year the software has slowed down which has created inefficiencies.
The software performance has dropped as we add more users and increase the date base. The length of time it takes to book appointments has been increasing over the last two years
Q. What type of pricing plans does Windward System Five offer?
Windward System Five has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Windward System Five?
Windward System Five has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Windward System Five support?
Windward System Five supports the following languages:
English
Q. Does Windward System Five support mobile devices?
Windward System Five supports the following devices:
Android
Q. Does Windward System Five offer an API?
Yes, Windward System Five has an API available for use.
Q. What other apps does Windward System Five integrate with?
Windward System Five integrates with the following applications:
Worldpay, ShipRush
Q. What level of support does Windward System Five offer?
Windward System Five offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum