getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Business Process Management Software with Commenting/Notes in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes facilitate effective communication and collaboration. They enable users to provide feedback directly on processes, track progress, add detailed context, attach relevant documents, and ensure all team members stay informed and aligned. Our reviewers in business process management software rated this feature as important.

8 Best Business Process Management Software with Commenting/Notes

Product
User rating
Starting price
Jira logo
4.4
(15.3K)
7.91
per user/per month
Trello logo
4.5
(23.4K)
5
per user/per month
Lucidchart logo
4.6
(2.2K)
9
flat rate/per month
Asana logo
4.5
(13.5K)
10.99
per user/per month
Confluence logo
4.5
(3.6K)
5.42
per user/per month
ClickUp logo
4.6
(4.5K)
10
per user/per month
Smartsheet logo
4.5
(3.4K)
12
per user/per month
Visio logo
4.5
(3.2K)
5
per user/per month

See other top Business Process Management products with commenting/notes

How we picked the 8 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Business Process Management software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for commenting/notes, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 8 best products

Jira logo
Reviews Sentiment
 
 
 
1-2(214)
3-4(6,630)
5(8,464)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the commenting/notes feature

Reviewers feel Jira's commenting and notes capabilities are valuable for collaboration and communication. They appreciate the ability to add detailed comments, tag team members, and receive notifications. Users highlight the ease of tracking comments, attaching files, and maintaining transparency in project workflows. Some mention the need for real-time communication features.
Verified reviewer profile picture

See related user reviews

“Commenting and notes features provide our teams with the tools they need to easily communicate and collaborate on tasks and issues, which helps teams to stay informed about the status of tasks and provide feedback and share ideas. It provides teams with the real-time updates, ease of use, visibility and integration they need to manage their work effectively, and ultimately deliver the product on time and with desired quality.”
Verified reviewer profile picture

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“Jira allows team members to add comments directly to issues or tasks. This feature enables real-time discussions, providing a platform for sharing ideas, asking questions, providing updates, or seeking clarifications. Collaborative commenting fosters effective communication, encourages collaboration, and helps resolve issues efficiently.”
MD

Matt D.

Software Developer

Starting price
7.91per user /
per month
Pros and Cons based on 15,308 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the commenting/notes feature

Reviewers appreciate Trello's commenting and notes capabilities for their simplicity and power. They find it easy to comment on tasks, tag team members, and keep track of progress. Users highlight the ability to consolidate feedback, communicate without external apps, and maintain project visibility. However, some mention occasional issues with missing comments and the need for minor improvements.
Verified reviewer profile picture
Verified reviewer profile picture

See related user reviews

“My favorite feature of Trello is the ability to leave notes. In this way, I can forward my notes to my teammate without meeting with him and it does not disappear.”
Verified reviewer profile picture

Taylan A.

Co-Founder

“Since we generally use it for business management, the comment and note feature is the feature we use most often. Being able to add documents here is also a useful feature.”
Verified reviewer profile picture

Emin Z.

Co Founder, Lead Developer

Starting price
5per user /
per month
Pros and Cons based on 23,483 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Lucidchart logo
Reviews Sentiment
 
 
 
1-2(24)
3-4(838)
5(1,384)
Key Features
Workflow Management4.6
Task Management

User insights about the commenting/notes feature

Reviewers find Lucidchart's commenting and notes capabilities valuable for efficient communication and collaboration. They appreciate the ability to add comments without disrupting documents, provide feedback on diagrams, and communicate with team members. Users highlight the ease of adding, editing, and deleting comments. However, some mention that the commenting interface could be more user-friendly and less intrusive.
Verified reviewer profile picture

See related user reviews

“I love this feature on any tool because it helps me instantly put my feedback on the diagram/flowchart at any time of the day, without using Slack or MS Teams to share the feedback or waiting for the next call to discuss it.”
Verified reviewer profile picture

Shivani S.

Product Owner

“Comments and Notes save a lot of time and make collaboration more easy and lucid has a good commenting system.”
Ek

Ehab k.

Project Manager

Starting price
9flat rate /
per month
Pros and Cons based on 2,246 verified reviews
Verified reviewer profile picture

Efficient workflow design

Versatile flow diagramming

Real-time team collaboration

Comprehensive project management

Intuitive flowchart creation

Slow performance speed

Inconsistent issue management

Challenging line connections

Expensive and restrictive plans

Limited file management

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Workflow Management4.5
Task Management4.7

User insights about the commenting/notes feature

Reviewers find Asana's commenting and notes capabilities helpful for team collaboration and communication. They appreciate the ease of adding comments, tagging team members, and keeping discussions organized. Users highlight the ability to reduce emails, provide feedback, and maintain project records. However, some mention the potential for email overload and the need for finer control over permissions.
Verified reviewer profile picture

See related user reviews

“We use Asana for all communications related to any given task. It works perfectly for this - you can write what you want, tag people, add attachments etc.. It also has an audit trail for updates so you can see who changed what”
BL

Billy L.

Operations

“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
Verified reviewer profile picture

Angelique K.

Hr & Operations Manager

Starting price
10.99per user /
per month
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Confluence logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(1,550)
5(2,075)
Key Features
Workflow Management4.5
Task Management4.3

User insights about the commenting/notes feature

Reviewers highlight Confluence's commenting and notes capabilities as essential for collaboration and feedback. They appreciate the ease of adding comments, tagging team members, and receiving notifications. Users find it useful for improving content, documenting procedures, and avoiding meetings. However, some mention that the feature is not widely utilized and could benefit from better visibility of actionable comments.
Verified reviewer profile picture

See related user reviews

“Commenting helps to improve the content and one can annotate the users to correct the contents or lines on page”
GS

Gaurav S.

Sr. DevOps engineer

“You can tag/mention other people to notify them so it is good! Character limit is also good so you can write comments/notes as long as you want! ”
Verified reviewer profile picture

Krezelle C.

Quality Assurance Team Lead

Starting price
5.42per user /
per month
Pros and Cons based on 3,660 verified reviews
Verified reviewer profile picture

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Workflow Management4.4
Task Management4.6

User insights about the commenting/notes feature

Reviewers appreciate ClickUp's commenting and notes capabilities for remote work and team collaboration. They find it easy to add comments, tag team members, and attach files. Users highlight the importance of this feature for providing feedback and organizing tasks. However, some mention difficulties in accessing comments and the need for more engaging elements like stickers.
Verified reviewer profile picture

See related user reviews

“In each task we can add comments on the progress made, in addition to incorporating evidence, including attached files in multiple formats to document the findings and record the work that is being done to complete the task.”
Verified reviewer profile picture

Marianela F.

Water Treatment Consultant

“ClickUp makes commenting and notes easy and my team can communicate in real time super easily. ”
AR

Amy R.

Bartender

Starting price
10per user /
per month
Pros and Cons based on 4,558 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Workflow Management4.5
Task Management4.5

User insights about the commenting/notes feature

Reviewers indicate that Smartsheet's commenting and notes capabilities enhance communication and collaboration. They find it useful for real-time updates, centralized communication, and reducing the need for emails. Users appreciate the ease of tracking updates, providing feedback, and keeping everyone on the same page. However, some wish for better integration of comments when exporting to Excel.

See related user reviews

“The Commenting/Notes functionality in Smartsheet improves collaboration by enabling team members to offer immediate input, exchange updates, and record decisions right within tasks.”
EN

Edmond N.

Research Project Support Coordinator

“Commenting provides an efficient and clear way to communicate with team members, reducing the need for multiple emails or phone calls.It is simpler to follow discussions and make progress when team members can comment and ask questions, clarify things, or offer criticism in one place.”
Mp

Manu p.

Software developer

Starting price
12per user /
per month
Pros and Cons based on 3,479 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Visio logo
Reviews Sentiment
 
 
 
1-2(20)
3-4(1,293)
5(1,966)
Key Features
Workflow Management4.6
Task Management4.4

User insights about the commenting/notes feature

Reviewers indicate that Visio's commenting and notes capabilities are useful for collaboration and feedback. They appreciate the ability to add comments directly on diagrams, track markups, and communicate with team members. Users find it easy to use and similar to other Microsoft Office tools. However, some mention that comments can be easy to miss and not always visible.

See related user reviews

“You can easily make comments on created diagrams , graphs and charts and you can also attach images to it ”
sK

shubham K.

Transcriptionist

“As with all Microsoft applications I've used, the commenting/notes feature is very simple and works very well. It is nice for collaboration or simply for keeping up with items for one's self. I believe it's something we take for granted often.”
SG

Shaun G.

Continuous Improvement Analyst

Starting price
5per user /
per month
Pros and Cons based on 3,279 verified reviews

Efficient flowchart creation

Streamlined workflow design

Professional presentation creation

Versatile diagramming capabilities

Detailed visualizations

High licensing costs

Challenging connector management

Version compatibility issues

Frequent crashes and bugs

Limited document management

See pros and cons details

Other Top Rated Business Process Management Software with Commenting/Notes in 2026

Trello logo
Category Leaders

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is a business process management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
monday.com logo

Project management software

monday.com is a Business Management software to manage all parts of your business. Create structures to plan your team workload, manage your projects, clients, and much more. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Visio logo

Diagramming, process modeling & data visualization

Microsoft Visio is a cloud-based flowchart and diagram creation tool, designed to aid collaboration and connect real-time data with business workflows. The platform enables communication of complex information through data-linked diagrams, flowcharts, org charts, floor plans, and more.

Read more about Visio

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Miro logo

Miro is a visual workspace for innovation

Miro is the #1 collaborative whiteboard platform, trusted by over 100 million users worldwide. Easily collaborate, ideate and centralize communication, propel your plans from strategy through execution. Run planning sessions, build visual presentations, manage and track progress collaboratively.

Read more about Miro

Users also considered
Lucidchart logo

Visual diagramming tool for team collaboration

Lucidchart is a cloud-based diagram solution that enables users to create various types of flowcharts and visual documentation online. The platform supports multiple use cases including technical diagramming, process documentation, and team visualization, while offering AI-powered features that transform text prompts into polished diagrams. It integrates with popular workplace applications to facilitate seamless collaboration across teams.

Read more about Lucidchart

Users also considered
Wrike logo
Category Leaders

AI powered workflow management platform

Wrike’s business process management software helps teams do the following: standardize intake using custom request forms, monitor progress with Kanban boards and Gantt charts, accelerate workflows with automation, and optimize processes with reports.

Read more about Wrike

Users also considered
MaintainX logo

AI-driven maintenance & asset management platform

Mobile-first, AI-powered business process management software designed to streamline maintenance work completion and reduce MTTR.

Read more about MaintainX

Users also considered
Figma logo

Collaborative platform for UI designing and prototyping

Figma is a cloud-based UI designing and prototyping tool, which allows multiple teams to collaborate on creating, testing, and deploying interface or product designs. Features include version history, project management, commenting, user-based permissions, plugin creation, and single sign-on (SSO).

Read more about Figma

Users also considered
SuiteDash logo
Category Leaders

All-in-One Business Software

Perfect for small to medium-sized businesses looking for a cost-effective, all-in-one platform to integrate CRM, project management, billing, and client portals, SuiteDash simplifies operations, boosts productivity, and reduces overhead costs. Save time and money while streamlining your workflow wit

Read more about SuiteDash

Users also considered
Process Street logo
Category Leaders

AI-enabled compliance operations platform.

Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

Users also considered
Aha! logo

Platform for strategic product roadmapping

Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans. Define business models and set clear goals. Link all work to strategy and establish consistent processes. Capture and report on key metrics and use dashboards to track your KPIs.

Read more about Aha!

Users also considered
Ploomes CRM logo

CRM platform that automates sales and business workflows

Ploomes is a BPM-ready CRM that automates sales workflows, proposals, and approvals in one cloud platform. Standardize processes, cut manual work, and gain real-time visibility with dashboards and ERP/email integrations—helping teams move deals forward faste

Read more about Ploomes CRM

Users also considered
Trainual logo
Category Leaders

Onboarding and training software

Document and train on every process, policy, and procedure for every role with one easy app—Meet Trainual.

Read more about Trainual

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a simple and affordable business process management software available in cloud and on premise with open source code access. Used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

Standardize and run complex workflows. Always know what's late or on-time, and better manage productivity, avoiding penalties due to SLA breaches.

Read more about Pipefy

Users also considered
SurveyMonkey Apply logo

Collect, manage & review applications.

SurveyMonkey Apply helps organizations to collect, manage and review any type of application or submission from one secure online portal.

Read more about SurveyMonkey Apply

Users also considered
Zenkit logo

Multi-view project management & collaboration tool

Zenkit is a multi-view project management & collaboration tool with features for task & data management, mind mapping, Kanban boards, tables & to-do lists.

Read more about Zenkit

Users also considered
Caspio logo

Build online database applications without coding.

Caspio is the world’s leading NO-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Ninox logo

Create custom business apps for teams

Stop feeling overwhelmed and start organizing your projects in Ninox with its customizable user interface and its team functionalities.

Read more about Ninox

Users also considered

Key features for Business Process Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Workflow Management: Users highlight the ability to automate and streamline processes, track progress, and improve collaboration with clear visual representations and dashboards. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers emphasize easy task creation, assignment, and tracking, with the ability to manage priorities, deadlines, and collaboration for efficient project management. 88% of reviewers rated this feature as important or highly important.
  • Process Modeling & Designing: Users appreciate the intuitive tools for creating clear, visual process maps, facilitating better understanding, optimization, and collaboration on workflows. 88% of reviewers rated this feature as important or highly important.
  • Business Process Automation: Reviewers value the ability to automate repetitive tasks, integrate various applications, and enhance workflow efficiency, reducing manual effort and errors. 87% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight the importance of granular permissions to ensure data security, control access, and manage user roles effectively across different projects. 87% of reviewers rated this feature as important or highly important.
  • Third-Party Integrations: Reviewers appreciate the extensive range of third-party integrations, allowing seamless connection and synchronization of data across multiple applications. 86% of reviewers rated this feature as important or highly important.