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Top Rated Business Process Management Software with Customizable Fields in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Customizable fields provide flexibility in capturing specific data, adapting to unique business needs, and streamlining processes. They enable detailed reporting, efficient task management, and improved data accessibility, enhancing overall workflow efficiency. Our reviewers in business process management software rated this feature as highly important.

5 Best Business Process Management Software with Customizable Fields

Product
User rating
Starting price
Trello logo
4.5
(23.4K)
5
per user/per month
Smartsheet logo
4.5
(3.4K)
12
per user/per month
Asana logo
4.5
(13.5K)
10.99
per user/per month
monday.com logo
4.6
(5.7K)
9
per user/per month
ClickUp logo
4.6
(4.5K)
10
per user/per month

See other top Business Process Management products with customizable fields

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Business Process Management software category. They also needed to have sufficient reviews about customizable fields, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customizable fields, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the customizable fields feature

Users report that Trello's customizable fields enhance organization and task management by allowing them to tailor boards to project needs. They appreciate the flexibility and clarity provided, along with integrations with tools like Google Drive and Slack. Some users wish for more customization options, but overall, they find it useful for detailed project tracking.
Verified reviewer profile picture

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“Its essential in that they enhance organization by allowing users to tailor boards to their project needs. More, so they add flexibility and clarity, improving productivity and task management within teams.”
Verified reviewer profile picture

mbuso n.

Designer

“You can customize the fields to add as many custom steps between "todo" and "done" as you like. For example I have an "abandoned" field I use for tasks I have decided to give up on for strategic reasons.”
JV

Joshua V.

Email Copywriter & Soap Opera Sequence Expert

Starting price
5per user /
per month
Pros and Cons based on 23,483 verified reviews
Verified reviewer profile picture

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Workflow Management4.5
Task Management4.5

User insights about the customizable fields feature

Users find Smartsheet's customizable fields valuable for data management, allowing them to tailor sheets to project requirements. They appreciate the flexibility and control over information, with easy customization and visualization. Some users feel it lacks sophistication compared to Excel, but overall, they find it a useful tool for diverse project needs.
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“One of my favorite features. I can easily set up a sheet based on the requirements of the project, as no 2 projects are the same. I have the "user" fields on the far left side (so when they come to edit everything is easy to access). And any internal fields are to the right, text fields are highlighted, and all formulas have a blue text. This is a visual for myself any my Director so we can best manage the sheets.”
Verified reviewer profile picture

Sherry B.

Business Process Improvement Analyst

“Customizable fields in Smartsheet provide significant flexibility and control over data management.”
CS

Chitturi S.

IT Compliance Engineer II

Starting price
12per user /
per month
Pros and Cons based on 3,479 verified reviews
Verified reviewer profile picture

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Workflow Management4.5
Task Management4.7

User insights about the customizable fields feature

Reviewers appreciate Asana's customizable fields for their flexibility and ability to tailor task management to specific project needs. They find it helpful for better organization, clearer communication, and accurate tracking. Users also value the integration with tools like Slack, Google Drive, and Microsoft Teams. Some wish for more customization options and easier renaming of fields.
Verified reviewer profile picture

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“I can create custom fields specific to a project. This allows for both standardization across projects and the ability to adapt to unique needs.”
Verified reviewer profile picture

Thinoshani P.

Sales Manager

“Customizable fields in Asana allow teams to tailor project management workflows to their specific needs, enabling better organization, clearer communication, and more accurate tracking of important information, ultimately enhancing productivity. ”
MA

Mohammed A.

Strategy Advisor

Starting price
10.99per user /
per month
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Workflow Management4.5
Task Management4.6

User insights about the customizable fields feature

Reviewers highlight monday.com's customizable fields for their flexibility and ability to tailor projects to specific needs. They appreciate the wide variety of options for columns and the ability to link boards. Some users find customization complicated and wish for more robust options, but overall, they value the platform's adaptability for different workflows.

See related user reviews

“You can add columns from a wide variety of options and certain kinds of columns have properties that allow you to do special things (calculations, dependencies, linking between "boards" to save data entry effort, etc.)”
GD

Galen D.

COO

“Having the ability to customize fields really makes monday a versatile platform. I think with this feature alone anyone could find a way to use the platform to streamline aspects of their day and make their work life more efficient.”
RS

Robert S.

Digital Content Coordinator

Starting price
9per user /
per month
Pros and Cons based on 5,720 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Workflow Management4.4
Task Management4.6

User insights about the customizable fields feature

Reviewers appreciate ClickUp's customizable fields for their flexibility and ability to tailor task details to specific project needs. They find it helpful for managing diverse projects and capturing critical details. Users value the ease of adding and organizing fields, though some wish for simpler customization. Overall, they find it enhances project management precision.

See related user reviews

“Customizable fields are essential for tailoring the workspace to specific needs. They allow me to capture critical details specific to each project or task. This feature is especially important for managing diverse projects with unique requirement”
ND

Naveed D.

Executive Assistant to CEO, Production Technician, Research and Lab Assistant

“"Customizable Fields" in ClickUp provide essential flexibility, allowing tailored task details for improved project management precision.”
AL

Alaaeddine L.

Customer services

Starting price
10per user /
per month
Pros and Cons based on 4,558 verified reviews

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated Business Process Management Software with Customizable Fields in 2026

Trello logo
Category Leaders

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is a business process management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
monday.com logo

Project management software

monday.com is a Business Management software to manage all parts of your business. Create structures to plan your team workload, manage your projects, clients, and much more. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Miro logo

Miro is a visual workspace for innovation

Miro is the #1 collaborative whiteboard platform, trusted by over 100 million users worldwide. Easily collaborate, ideate and centralize communication, propel your plans from strategy through execution. Run planning sessions, build visual presentations, manage and track progress collaboratively.

Read more about Miro

Users also considered
Wrike logo
Category Leaders

AI powered workflow management platform

Wrike’s business process management software helps teams do the following: standardize intake using custom request forms, monitor progress with Kanban boards and Gantt charts, accelerate workflows with automation, and optimize processes with reports.

Read more about Wrike

Users also considered
MaintainX logo

AI-driven maintenance & asset management platform

Mobile-first, AI-powered business process management software designed to streamline maintenance work completion and reduce MTTR.

Read more about MaintainX

Users also considered
SuiteDash logo
Category Leaders

All-in-One Business Software

Perfect for small to medium-sized businesses looking for a cost-effective, all-in-one platform to integrate CRM, project management, billing, and client portals, SuiteDash simplifies operations, boosts productivity, and reduces overhead costs. Save time and money while streamlining your workflow wit

Read more about SuiteDash

Users also considered
Process Street logo
Category Leaders

AI-enabled compliance operations platform.

Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

Users also considered
Aha! logo

Platform for strategic product roadmapping

Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and share visual plans. Define business models and set clear goals. Link all work to strategy and establish consistent processes. Capture and report on key metrics and use dashboards to track your KPIs.

Read more about Aha!

Users also considered
Ploomes CRM logo

CRM platform that automates sales and business workflows

Ploomes is a BPM-ready CRM that automates sales workflows, proposals, and approvals in one cloud platform. Standardize processes, cut manual work, and gain real-time visibility with dashboards and ERP/email integrations—helping teams move deals forward faste

Read more about Ploomes CRM

Users also considered
Trainual logo
Category Leaders

Onboarding and training software

Document and train on every process, policy, and procedure for every role with one easy app—Meet Trainual.

Read more about Trainual

Users also considered
BigTime logo

AI-powered scoping, project, time, and billing software

BigTime is the AI-powered platform empowering professional services firms to scope, quote, and manage projects—from staffing and time tracking to billing and reporting. With deep integrations and enterprise-grade security, BigTime helps teams move faster and scale with confidence.

Read more about BigTime

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a simple and affordable business process management software available in cloud and on premise with open source code access. Used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Jolt logo

Comprehensive digital food safety & operations software

Jolt is a comprehensive digital business operations & process management platform available on smartphones and tablets. Jolt helps restaurants, retail & other businesses create accountability, enhance safety compliance, & boost employee performance. Jolt is completely customizable for any business.

Read more about Jolt

Users also considered
Sage Intacct logo

Best-in-class Cloud ERP for Finance

Sage Intacct is a leading provider of best-in-class cloud ERP software, and is the preferred cloud financial management applications for the AICPA.

Read more about Sage Intacct

Users also considered
SurveyMonkey Apply logo

Collect, manage & review applications.

SurveyMonkey Apply helps organizations to collect, manage and review any type of application or submission from one secure online portal.

Read more about SurveyMonkey Apply

Users also considered
Zenkit logo

Multi-view project management & collaboration tool

Zenkit is a multi-view project management & collaboration tool with features for task & data management, mind mapping, Kanban boards, tables & to-do lists.

Read more about Zenkit

Users also considered
Quickbase logo

Dynamic work management and project platform

Deliver powerful solutions, optimize critical business processes, and improve productivity without wasting valuable time or resources. You can easily test, prototype, update, and deploy robust business process software applications in a short period of time with customizable Quickbase BPM software.

Read more about Quickbase

Users also considered
Caspio logo

Build online database applications without coding.

Caspio is the world’s leading NO-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Ninox logo

Create custom business apps for teams

Stop feeling overwhelmed and start organizing your projects in Ninox with its customizable user interface and its team functionalities.

Read more about Ninox

Users also considered
Nintex Process Platform logo

Cloud-based digital workflow management automation platform

The Nintex Workflow Cloud solution enables users to automate complex business workflow processes with minimal deployment costs and multiple integrations

Read more about Nintex Process Platform

Users also considered

Key features for Business Process Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Workflow Management: Reviewers emphasize the automation of repetitive tasks, clear process visualization, and efficient tracking, which enhance productivity and reduce manual effort. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Users highlight the ease of assigning, tracking, and prioritizing tasks, which improves organization, collaboration, and timely completion of projects. 88% of reviewers rated this feature as important or highly important.
  • Process Modeling & Designing: Reviewers value the ability to create detailed process maps and diagrams, which help visualize, optimize, and standardize business processes. 88% of reviewers rated this feature as important or highly important.
  • Business Process Automation: Users appreciate the integration capabilities and automation of routine tasks, which save time, reduce errors, and improve overall efficiency. 87% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers underscore the importance of customizable user permissions to ensure data security, role-based access, and proper management of sensitive information. 87% of reviewers rated this feature as important or highly important.
  • Third-Party Integrations: Users value the extensive range of integrations with various apps, enhancing functionality, streamlining workflows, and ensuring seamless data exchange. 86% of reviewers rated this feature as important or highly important.