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Top Rated Incident Management Software with Multi channel communication

Last updated: May 2026

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108 software options

HSI Donesafe logo

HSI Donesafe

Cloud-based EHS management tool for workplace safety.

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Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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Onspring logo

Onspring

Cloud-based GRC solution for enterprises and governments.

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Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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VelocityEHS logo

VelocityEHS

Environment, Health, Safety (EHS) Management Software

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The new VelocityEHS Accelerate® Platform simplifies tracking all types of Incidents, manage corrective actions, report & analyze, giving you the flexibility to control every aspect of incident management anywhere, anytime with its robust workplace Incident Management Software Solution.

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Xurrent IMR logo

Xurrent IMR

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JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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FileHandler Enterprise logo

FileHandler Enterprise

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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AlertOps logo

AlertOps

Incident & response management tool for IT & DevOps teams

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Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes ¿ giving you unparalleled flexibility.

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DisasterLAN logo

DisasterLAN

Emergency management software

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DLAN’s secure, web-based emergency management system is natively accessible from almost any device. DLAN's Mobile Responder App adds offline functionality for hazard area use.

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Preparis logo

Preparis

Incident management & emergency notification tool

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From planning to reporting, the four interconnected modules of the Mitratech Continuity Planning platform empower you to manage every aspect of your business continuity strategy. The entire platform comes underpinned by guided workflows that allow anyone to become a master of their own resilience.

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Cority logo

Cority

Cloud-based EHS management software

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Cority's incident management software, developed, supported and continuously enhanced by certified professionals, collects comprehensive incident data for root cause analysis, corrective actions, and proper notification, ensuring organizational learning and compliance.

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DERDACK Enterprise Alert logo

DERDACK Enterprise Alert

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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SIGNL4 logo

SIGNL4

Mobile Alerting for Ops and Response Teams

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When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time.

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AlertMedia logo

Identify threats and respond faster during critical events.

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AlertMedia’s Risk Intelligence and Response platform enables fast, confident decision-making when people, operations, and brand are on the line. Combining real-time intelligence with communication and response workflows, teams know what’s happening, who’s impacted, and what to do next.

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Mint Service Desk logo

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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Safety Champion logo

Smart, affordable work health and safety management software

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Safety Champion is Australian-made work safety or EHS management software that streamlines your activity into one smart, cloud-based solution. Safety Champion helps you stay in compliance with government regulations, view real-time data and analytics, and uphold a sustainable safety program.

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FaceUp Whistleblowing System logo

Centralized Whistleblowing & Case Management Platform

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FaceUp is a secure compliance and whistleblowing platform built for Compliance, Legal, HR, and Risk teams. Manage reports, investigations, and regulatory obligations in one structured system with full audit trails, analytics, and enterprise-grade security.

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Better Stack logo

The AI SRE observability stack

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Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

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Crises Control logo

Streamlined Crisis Management and Instant Mass Notification

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Crises Control is a powerful Critical Event Management platform helping organisations prepare, respond, and recover from emergencies. With features like multi-channel alerts, mass notifications, secure integrations, and its own global cloud infrastructure, it ensures fast, reliable crisis response.

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Risk Hawk logo

Risk, compliance and audit management software

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Integrated Risk Management system to actively manage all risks & KRIs, controls, incidents, policies, audits, action plans, resources, compliance registers, case queues such as whistleblowing, complaints, SARs, media reports, and regulatory notifications and facilitates linking these to each other.

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Urbest logo

Collaborative tool for facilities, maintenance and services

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Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers.

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Logsign Unified SO Platform logo

Logsign Unified Security Operations Platform

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Logsign Unified SO Platform delivers comprehensive threat detection, investigation, and response (TDIR) through integrated next-gen SIEM, threat intelligence, UEBA, and SOAR capabilities.

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Pazo logo

Operational Excellence Simplified

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Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo simplifies ticketing, real-time reporting, and tracking. With custom workflows and alerts, teams can resolve incidents faster and improve response times, ensuring seamless operations across facilities.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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Rave Alert logo

The leading FedRAMP-authorized mass notification system

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Rave Alert is the leading FedRAMP-authorized mass notification system to inform and notify the people you protect and/or care about.

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