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DERDACK Enterprise Alert

Respond up to 10x faster to critical incidents

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DERDACK Enterprise Alert Pricing, Features, Reviews and Alternatives

DERDACK Enterprise Alert product overview

Price starts from

29

/momonth
Per User

What is DERDACK Enterprise Alert?

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation.

Key benefits of using DERDACK Enterprise Alert

Automation of alerting processes and flows removes human latencies and accelerates the distribution of critical information

Anywhere response and remedial capabilities lead to significant shorter mean-time-to-repair and ensure operational excellence and service continuity

Up to 66% IT HR cost savings by replacing permanently staffed NOCs and Control Rooms with flexible standby- & on-call teams

Enables anywhere operations leading to a fully mobile workforce, e.g. for IT service staff or maintenance engineers

Staff is allocated in an incident-driven manner, more flexible and only when needed

Automation of communication processes and workflows reduces human latencies and erroneous actions

Targeted mobile alert notifications and alert acknowledgements create clear accountability for critical incidents

A mobile app provides real-time information about alert ownership. Post-shift reports inform team leads and team members about all alerts and activities

See all notifications, responses, troubleshooting activities and annotations in a single thread

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

DERDACK Enterprise Alert pricing information

Value for money

4.6

/5

5

Price starts from

29

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DERDACK Enterprise Alert features

Functionality

4.8

/5

5
Total Features49 4 categories

Most valued features by users

Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Workflow Management
Data Import/Export

DERDACK Enterprise Alert users reviews

Overall rating

4.8

/5

5

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Long time Enterprise Alert user

Reviewed a year ago

Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

Pros

Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.

Cons

We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.

Vendor response

Thank you very much for your trust in our solution, Berry.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Professionelle Alarmierungslösung für den Enterprise-Bereich

Reviewed 5 months ago

Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

Pros

Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.

Cons

Bis jetzt haben wir keine negativen Aspekte gefunden.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

one4all

Reviewed a month ago

Offenes, einfach zu verstehendes und zu bedienendes System das sehr vielen Möglichkeiten bietet und das sehr gut macht was es soll -> zuverlässig Benachrichtigen

Pros

Sehr viele Möglichkeiten und Schnittstellen um Fremdsysteme anzubinden. Vielzahl von Benachrichtigungstypen von Push über Email oder SMS. Dadurch hohe Flexibilität in der Systemanabindung und Möglichkeit die Benutzer nach ihren vorleiben zu verständigen.

Cons

Dokumentation und ToDo’s ausbaufähig. Unsere komplexe Struktur benötigt doch etwas Aufwand und Zeit um dann alles so abzubilden wie gewollt.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

great

Reviewed 9 months ago

EnterpriseAlert is in use since 2005 :-)

Pros

easy to deploy many connectors to other systems great customer support

Cons

no CONs.................................

Vendor response

Thank you so much!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Alarmierungssystem Derdack Enterprise Alert

Reviewed 9 months ago

Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

Pros

Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.

Cons

Bis jetzt konnten wir nichts negatives feststellen.

Vendor response

Thank you, Gian :)

DERDACK Enterprise Alert FAQs and common questions

DERDACK Enterprise Alert has the following pricing plans:
Starting from: €29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


DERDACK Enterprise Alert has the following typical customers:
Large Enterprises, Mid Size Business


DERDACK Enterprise Alert supports the following languages:
Dutch, English, German


DERDACK Enterprise Alert supports the following devices:
Android, iPhone


Yes, DERDACK Enterprise Alert has an API available for use.


DERDACK Enterprise Alert integrates with the following applications:
BMC Helix ITSM, Nagios XI, Jira, Datadog, Microsoft Azure, Dynatrace Ruxit, SolarWinds Service Desk, PRTG Network Monitor, ConnectWise Manage, ServiceNow, New Relic One


DERDACK Enterprise Alert offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base

Common DERDACK Enterprise Alert comparisons

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