Resource Management Reviews

I love that it's very powerful and supports custom fields. It helps us keep track of our skills database and where those skills can be used best. The analytics are very simple yet powerful, helps us identify the right data on the right time.

The UI can lag a bit, with the most recent update. It take a bit time to get used to a few workflows to do some things, such as replacing/reassigning an assignment. It has more features than we need.

Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project. The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place. It's a great tool to help me stay organized and on track.

The resource management tool in Smartsheet can be a bit slow and unresponsive at times. I've also noticed that it can be difficult to quickly and easily move resources from one project to another. Additionally, the cost for the resource management feature can be a bit steep for some people.

It lets me see my team's schedule in a way that makes it easy to see where they are and what their availability is.

Due to the fact that I have used other similar software at other companies, there are a lot of things about this software I do not like. The import is very limited. They finally added bulk project edit but still doesn't allow you to edit the important fields like resource or placeholder. We have a lot of projects and resources so the system is extremely slow, sometimes unusable. The schedules should...

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Setting up project details such as phases, resources, budget etc. does seem a hassle at first, but with the learning curve, it becomes substantially uncomplicated to use. It does take time for the team to get used to noting down the time spent on each project every day, but it is imperative that it is done correctly, so as to generate time and invoice reports that can assist the management to get high-level...

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There are currently no provisions for Gantt Charts and graphic representation of elements, which would have helped in better visualisation of data. Would love such an option in the future. Secondly, I feel that the real benefit of investing in such software will come in most handy when it is implemented by the team accurately, so it is essential that they do. It is also pricey for small businesses, wherein project based analytics are not included in the price.

Great fit for our processes: * Bidding/planning You can draft a project - it immediately reflected in resource allocation. Or change the resource allocation and it's reflected in the budget. It's immediately visible if your planned allocation is over the budget - so you can cut scope or ask for increased budget. You immediately see if you over allocated people: you can stagger projects or...

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No project cost analytics - calculations/reporting are only based on billing rates. Although you might be able to use your costs instead of billing rates but then you lose some other abilities (eg. pricing) No out of the box integration to accounting systems (we use Xero). It would be great to reconcile expenses to or from Xero. They have an API but it requires custom development to integrate. Some minor usability improvements would help (eg. zooming in / out on resource planning, long project/phase names with people names and allocation info truncated in some zoom level, etc.). But overall still much better as most of the other tools. A bit pricey: USD 15/user/month

Thanks for the great review, Peter!

10,000ft allows project managers and teammates to set goals for time performed on various phases of multiple projects, allowing employees and leaders across the company to make sure they're on pace for success.

The software can sometimes feel hefty if individual team members have multiple projects on their plates. This can lead to a lot of administrative time devoted to filling in the 10,000ft form that could be used on project phases.

Versatile and flexible resource allocation tool. Works well for our 50 person creative agency. Ability to assign resources to projects, determine project budgets, see burn rate against project budget.

Would like more sophisticated reporting visualizations. Time tracking interface is not as good as Harvest.

It's ease of use and mobility. It allows me to easily adjust time for people and pull quick analytics when necessary.

It doesn't link people's time sheets to the master schedule and it makes it really difficult as our resource manager to know accurately what people are working on.

It is very easy to use and I like the simplicity of the reporting. The ability to change from a daily view to a yearly view is essential.

Perhaps a trade off with easy of use but could do with some more power in places. Although the reporting is beautifully simple, it does mean I have to revert to excel to generate the info I need a lot of the time. Could also do with some support around scheduling conflicts and multiple timeline views.

User friendly and very easy to learn and use.

More interactive feature will be nice to have.

It is very well designed. It's fast. Like the name suggests it gives you a high level view of your business for very little effort. Interaction is intuitive - drag the schedule around and zoom in and out so it works at any scale from daily increments to annual. Over utilisation and availability in hours are clearly displayed. Whilst it feels light it does have some depth. Time recording, P&L, custom fields, API integration and pivot table style reporting are there if you want them. Project / stage hierarchy is very handy and tags and filtering are great.

Not much. Be nice if you could create a new project from the schedule view. It would be good if you could customise colours per project for the schedule view, but colours are reserved for commercial status - confirmed, unconfirmed, leave and non billable. It is a sensible design decision as it saves users from creating project "soup" in the schedule view, but some will want that freedom.

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Simple but powerful. The design is clever - we looked at many other options in the market and 10kft is a standout on great design. The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.

The extra features of the Pro version do not justify the cost. The expense function is weak. We had to build a manual interface to our accounting software (QBO) - would have liked this off the shelf.

Thanks for the thoughtful review, Raj! We love working with your team.

The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams. I especially like the reporting functionality and how easy it makes it for me to forecast staffing needs and revenue while reporting on how as a team we are doing in comparison to what we forecast.

I'd like to be able to assign a custom color to each of my Accounts so that I can better visually see assignments based on that. Other than that, the tool is awesome!

I really like how visual 10kft is. We could have a quick team meeting in the morning and everyone would instantly know what they're booked on. It did one thing pretty well, but as the studio grew we just needed more.

It could do more - you had to hover and wait to see the client, which was an inconvenience. There weren't enough colours for us to distinguish between projects and clients and project managers etc. And it just felt like there could be more features, such as adding tasks to projects to allow us to get rid of Slack.

Capacity resource management is super helpful. The end product & level of analytics that 10k can achieve is very helpful.

The work needed to make the system useful took 1 person's time over 1 full month to onboard 10 people. The pricing structure are in lots of 10 people. This is the single worst UX application I've ever been swindled into paying for. The time tracking uses decimals instead of time 1.5 is 1 hour & 30 minutes... It was just a bad experience. We switched to Harvest + Forecast. WAY better.

Hi Tom, Thank you for the honest and direct review. It sounds like 10,000ft wasn¿t a great fit for the way your team works. As every company has its own nuances, we know that our solution won't be perfect for all teams. Often, the first few months serve as a pilot for evaluation to understand if and how our software might help support your process. We¿re always working on improving the software...

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Coming from excel, this was a warp speed jump that greatly simplified our time and record keeping. The interface is simple and reactive to change. We use it to automatically track bill rates against time spent and fee caps. I can't imagine running our business without it. Customer service is a standout.

It would be nice if the expense features were more robust. The feature is not built for what we use it for, so it only works ok.

Resource Management helps us to make sure that we are using all project resources in the most optimized way.

Resource Management could be cheaper in pricing aspect and I would expect to have a better user-experience.

Doesn't try to do too many things. What it does do, it does well. Gives managers the ability to understand resource availability well, and gives a clear picture of how projects are tracking on a financial level. People do their timesheets more often than not with this software, which is a big compliment in and of itself.

Misses some level of granularity in how you can set up project financials specific to your company.

The custom features to allow us to filter the tool to our unique inner workings as a company. I also love the new project dashboard and the sortable columns.

I don't care for the amount of clicks it takes to create a booking. I also wish there was more descriptions in the bookings instead of just the hours so that we know what we're booking. I also wish there was a better dashboard for project managers to view all of their resourced bookings on one easy to digest dashboard.

Thanks for your feedback! Great to hear that you've been enjoying the new project portfolio dashboard. We're heads down working on a sleek new way to add specifics to assignments and keep track of the status of the work itself, which will help you add the level of detail you're looking for when resourcing. Stay tuned :) - The 10,000ft Team

Reports can undoubtedly be made and changed with channels. It is not difficult to add logs and make details under an undertaking.

The User Interface for planning is cumbersome and little bit hard to use. The looking over is non norm.

We find the software simple and intuitive for keeping timesheets and assigning hours per project and work stage for simple billing.

The software is fairly standalone and we have to manually input the time data into our invoices. We don’t use the expense feature.

Easy to use, works the way it should, provides accurate details on resource usage across all the projects.

Licensing should be simpler. No option to map resources to managers. Need to create separate manager views. If reporting changes, views are to be modified over.

Visual , easy to use. Users are happy with the product Basic features are good. very good for overview of your resources (and planning)

Reporting limited and not detailed enough. Inability to define/change calculations/formulas. Enhancement of reports builder.

This software makes it easy to keep track of budgets and resourcing.

This software has the worst customer support I've dealt with in a long time. They found a bug with my companies projects and it still hasn't been fixed over a week later.