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Asure
5
148
4
74
3
38
2
10
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll and tax management software
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Asure - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Asure overview

Based on 283 verified user reviews
What is Asure?
Asure Payroll & Tax Management is a payroll program with key features that include payroll reporting, direct deposit, tax compliance, payroll management, W-2 preparation, employee database, and more.
Who uses Asure?
Reviews for Asure Payroll & Tax Management come from a wide variety of industries, including construction (10% of reviewers), non-profit organization management (7%), and hospital & health care (6%). The most frequent use case for Asure Payroll & Tax Management cited by reviewers is payroll (75% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Management
Comprehensive employee management tools
Intuitive and accessible interface
Payroll
Payment Processing
Customer Support
Asure’s user interface
Asure pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.0
Customer support
4.1
Reviews sentiment
What do users say about Asure?
Asure Payroll & Tax Management is a payroll program with key features that include payroll reporting, direct deposit, tax compliance, payroll management, W-2 preparation, employee database, and more.
Select to learn more
Who uses Asure?
Based on 283 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Asure's key features
GetApp's analysis of 52 verified user reviews collected between July 2021 and August 2024 identifies Asure Payroll & Tax Management's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Asure Payroll & Tax Management's tax compliance capabilities. They report that the software ensures taxes are filed correctly and on time, reducing stress and avoiding penalties. Users find it valuable that the software handles quarterly reports and manages tax filings without manual intervention. However, some reviewers indicate issues with responsiveness and accuracy, leading to penalties and fines. They say knowledgeable representatives and detailed handling of tax matters are beneficial aspects of this capability. Of the 17 Asure Payroll & Tax Management users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.
Users report that Asure Payroll & Tax Management's payroll reporting is easy to access online, allowing them to select specific report types as needed. They find it helpful for audits, journal entries, and reconciling end-of-month accounts. Reviewers appreciate the instant generation of reports and the accuracy provided. However, they mention a need for more customizable reports and better accessibility in Excel format. They indicate that the reporting helps in determining departmental performance and maintaining accuracy in bookkeeping. Of the 22 Asure Payroll & Tax Management users who gave detailed accounts of their use of Payroll Reporting, 100% rated this feature as important or highly important.
Reviewers highlight the ease and efficiency of Asure Payroll & Tax Management's direct deposit feature. They report that it eliminates the need for handling physical checks, ensuring employees are paid promptly and consistently. Users appreciate the time and cost savings, as well as the compliance with NACHA rules. They find it easy to set up and beneficial for employee satisfaction. However, some mention issues with third-party vendors causing delays in payments. Of the 24 Asure Payroll & Tax Management users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.
Users find Asure Payroll & Tax Management's payroll management feature comprehensive and time-saving. They report that it covers all aspects of payroll, from tracking vacation and sick leave to managing biweekly pay. Reviewers appreciate the ease of navigation and the intuitive system, which reduces the time required for payroll processing. They indicate that the service is reliable and responsive, though some mention difficulties with exceptions and feeling undervalued as clients. Of the 20 Asure Payroll & Tax Management users who gave detailed accounts of their use of Payroll Management, 95% rated this feature as important or highly important.
Reviewers appreciate Asure Payroll & Tax Management's W-2 preparation capability for its accuracy and timeliness. They report that the software handles year-end reporting efficiently, delivering W-2s early and accurately. Users find it convenient that the software manages this task, reducing their workload. However, some reviewers mention issues with foreign addresses and the lack of electronic consent for W-2s. They say that having this process managed by the software is a significant benefit. Of the 17 Asure Payroll & Tax Management users who gave detailed accounts of their use of W-2 Preparation, 94% rated this feature as important or highly important.
All Asure features
Features rating:
Asure alternatives
Asure integrations (5)
Integrations rated by users
We looked at 283 user reviews to identify which products are mentioned as Asure integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Asure customer support
What do users say about Asure customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Asure customer support.
Widely noted by reviewers, Asure Payroll's support team is responsive, knowledgeable, and quick to resolve issues.
A significant portion of users appreciate the friendly, patient staff who provide clear explanations and assistance.
Frequently reported by users, customer service is easy to reach by phone and offers prompt help when needed.
A minority of users experience inconsistent support, slow responses, and difficulty knowing who to contact for help.
Support options
Training options
To see what individual users say about Asure's customer support, check out the review snippets below.
“We've been with ASURE for eight months and as the Administrator I am very pleased with the customer care NCADD receives from the ASURE Team.”
Doreen G.
Director of Finance - HR Administration
“Asure Payroll is knowledgeable of changes in the tax laws, quick to respond to inquiries, and provide ample assistance if issues arise.”
Janice R.
Controller
“The customer service is slow and not always helpful or knowledgeable.”
Jennifer R.
Director
“Customer service was a hit and miss for getting people in a timely manner.”

Jeff L.
President
Asure FAQs
Asure Payroll & Tax Management is a payroll management software that helps businesses manage general ledgers, handle compliance requirements, generate reports, and more on a centralized platform. It provides a self-service portal, which allows employees to access pay, salary, and tax-related information. Asure Payroll & Tax Management's built-in tax engine enables team members to calculate taxes based on federal, state, and local tax brackets, rates, and statutory limits. It lets employees manage payroll calculations for overtime, benefits, tips, garnishments, and more. It also lets supervisors generate pay, deduction, PTO, general ledger, and tax reports from within a unified platform. Asure Payroll & Tax Management allows businesses to integrate the platform with several third-party solutions, such as Quickbooks, HelloSign, and JazzHR.
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