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Sabio Virtual Logo

Cloud-based help desk software for support teams

Table of Contents

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Sabio Virtual - 2026 Pricing, Features, Reviews & Alternatives

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Sabio Virtual overview

What is Sabio Virtual?

Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Using Sabio Virtual, organizations can monitor the status of pending calls through a pie chart and search for specific information using various keywords. Managers can access required help desk information from within a unified platform, view calls on a calendar, generate reports in PDF format, and organize support articles as topics or subtopics.

Sabio Virtual supports images, attachments, or videos and lets supervisors filter information based on customers, technicians, statuses, and dates, among other criteria.

Starting price

R$
50per user /
per month

Alternatives

with better value for money

Sabio Virtual’s user interface

Ease of use rating:

Sabio Virtual reviews

Overall rating

4.8

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Sabio Virtual's key features

Most critical features, based on insights from Sabio Virtual users:

Real-Time notifications
Access controls/permissions
Alerts/Notifications
Service level agreement (sla) management
Self service portal

All Sabio Virtual features

Features rating:

Activity dashboard
Activity tracking
Alerts/Escalation
Analytics
API
Assignment management
Audit trail
Calendar management
Chat/Messaging
Client portal
Collaboration tools
Contract/License management
Customer complaint tracking
Customer database
Customer Service Analytics
Customer support
Customizable forms
Customizable reports
Customizable templates
Dashboard
Document management
Email management
Email-to-Task conversion
File sharing
Help desk management
Incident management
Interaction tracking
Inventory management
Issue auditing
Issue management
Issue tracking
Knowledge base management
Knowledge management
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel management
Notes management
Prioritization
Problem management
Progress tracking
Real-Time chat
Real-Time monitoring
Real-Time reporting
Real-Time updates
Reporting & statistics
Reporting/Analytics
Search/Filter
SSL security
Support ticket management
Support ticket tracking
Task board view
Task editing
Task management
Task progress tracking
Task scheduling
Third-Party integrations
Time tracking
To-Do list

Sabio Virtual alternatives

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R$

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/user

Per month

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
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Customer Support

Sabio Virtual pricing

Value for money rating:

Starting from

R$

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sabio Virtual price and value

Value for money rating:

Sabio Virtual support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Webinars
Live Online
In Person
Documentation
Videos

Sabio Virtual FAQs

Q. What type of pricing plans does Sabio Virtual offer?

Sabio Virtual has the following pricing plans:
Starting from: R$50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sabio Virtual?

Sabio Virtual has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Sabio Virtual support?

Sabio Virtual supports the following languages:
Portuguese


Q. Does Sabio Virtual support mobile devices?

Sabio Virtual supports the following devices:
Android, iPad, iPhone


Q. Does Sabio Virtual offer an API?

Yes, Sabio Virtual has an API available for use.


Q. What level of support does Sabio Virtual offer?

Sabio Virtual offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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