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SmartSuite Logo

Any Project. Any Process. One Platform.

SmartSuite Pricing, Features, Reviews and Alternatives

SmartSuite FAQs

Q. What type of pricing plans does SmartSuite offer?

SmartSuite has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of SmartSuite?

SmartSuite has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does SmartSuite support?

SmartSuite supports the following languages:
Bulgarian, Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Swedish


Q. Does SmartSuite support mobile devices?

SmartSuite supports the following devices:
Android, iPad, iPhone


Q. Does SmartSuite offer an API?

Yes, SmartSuite has an API available for use.


Q. What other apps does SmartSuite integrate with?

SmartSuite integrates with the following applications:
Zapier


Q. What level of support does SmartSuite offer?

SmartSuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

SmartSuite product overview

Price starts from

10

/user

Per month

What is SmartSuite?

SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create the perfect workflow in minutes or choose from over 200 templates that can be quickly tailored to their exact needs. From simple to complex and everything in between, SmartSuite has you covered!

Key benefits of using SmartSuite

Help teams work smarter.
Promote collaboration and visibility.
Make work more rewarding.
Get the whole picture.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Webinars
Videos
Live Online

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Why am I seeing this?

SmartSuite pricing information

Value for money

4.9

/5

25

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmartSuite features

Functionality

4.9

/5

25

Total features

67

3 categories

Most valued features by users

Task Management
Collaboration Tools
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Access Controls/Permissions
Prioritization
Reporting/Analytics

Functionality contenders

SmartSuite users reviews

Overall Rating

5.0

/5

25

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.88/10
Rating distribution

5

4

3

2

1

25

0

0

0

0

Pros
I love how easy it is to see progress on a project at any point, and how all files, communication and calendar are tied in within the task. So insanely simple but there is so much you can do.
The flexibility of the platform is impressive. The team is engaging and very responsive.
The customer support team is phenomenal - very responsive, super knowledgeable - no doubt the best in the business.
Cons
One limitation we ran into is the formula spectrum which is smaller than Excel/Sheets which can be a need for workaround in some perspectives.
Users want to use the platform, unlike Notion, which can be confusing.
I really cannot think of a single thing to dislike. Any time we ask about a change they make it happen.

Overall rating contenders

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Melissa D.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intuitive + Everything In One Place

Reviewed 3 years ago

We have been using SO many different software products to manage our agency. One tool for project management, one tool for processes, one tool for training, another tool for collaboration, another tool for file storage... and then, of course, Google Drive, Google Docs, Slack, and so many others. SmartSuite is literally everything in one place. I can't wait to get everything fully loaded in SmartSuite so we can save money by canceling/consolidating many of those other products.

Pros

I love how intuitive SmartSuite is from the moment you log in. It's easy to navigate and the templates really made it simple to quickly realize all the potential ways to utilize the software. I love how easy it is to see progress on a project at any point, and how all files, communication and calendar are tied in within the task. So insanely simple but there is so much you can do.

Cons

There isn't anything that I've found that I don't like so far.

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Patrick S.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WOW, Asana meets Monday, Meets Air Table and Created a SUPER STAR

Reviewed 3 years ago

There aren't enough stars to give or great things to say about Smart Suite. When you think of a Software company or any company in general and all the things it should have, like customer service, capability, responsiveness, innovation, experience, great pricing, excitement for the future, talented leadership. Smart Suite has it all

Pros

So as someone that has built a software company in the past I am beyond impressed with how well everything works and how many options there truly are while maintaining simplicity. I originally was looking for something like asana to manage some internal + external client processes. Asanas Support was terrible and Smart Suite first got me with their customer service and onboarding. I was in touch with everyone I needed to be in real time and I wasn't sent one automated email telling me to watch a library of videos to find an answer that may not even be there. The ability to learn about the software allowed me to not only do what I needed better, but build a scalable marketing software that I could license to other companies. And the ideas that expand our vision for the company roll in daily. The price for scaling is incredible. There isn't a single aspect of this company that I am not beyond impressed with.

Cons

Really I can't think of any besides they are a young company. Young as in this software, but not in experience. It is VERY obvious they have software experience, A highly capable team on front end and back end, as well as funding. I actually love being on the ground floor of a product that I know is going to be so disruptive in the industry.

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Lena S.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An excellent tool for managing large projects in a company or conducting personal affairs

Reviewed 3 years ago

Our team uses SmarSuite to manage project tasks. We create tasks, assign them to team members, add statuses, add links, images, descriptions, and more. The tool helps to see the overall progress of the project and tasks in general.

Pros

Easy to create the necessary data, tables, lists, and graphs. SmartSuite helps to fully and effectively plan, implement and close projects. Also from the pros: Compilation of task reports; Possibility to create an infinite number of tasks; Beautiful and clear interface (in my opinion); The ability to change the color to any solution;

Cons

Since the tool is quite large and multifunctional, at first glance it may seem complicated. But if you spend a little time studying it, you can see all its great features and functionality.

MS
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Monica S.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Designers

Reviewed a year ago

For creative firms, I like to use SmartSuite along with Milanote. The ability to create a dashboard view of the Milanote page within a solution means that all of the information for a task is at our fingertips. While we use Milanot for creative planning, SmartSuite is literally everything else in our business!

Pros

With SmartSuite I was finally able to find a solution that kept information visually accessible, and it links data across multiple solutions keeping information accurate. My team loves it too so team adoption was easy.

Cons

The two things I miss most about previous platforms is gantt charts and the Chrome/Gmail integrated ability to turn websites and emails into records in any solution with ease.

CH
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Corinna H.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NoCode solution for Process Automation & CRM

Reviewed 10 months ago

It has become our one go-to source of truth for the full client journey (sales process / CRM) over client onboarding and day-to-day project management. We built several bridges to other tools to use the connectors for process automation and can for sure say this is a big time saver. In addition the set-up has been a core project of living our value of transparency with real-time info for all employees.

Pros

- Variety of functions - general navigation and ease of use - amount of field type and permission control flexibility and customization

Cons

One limitation we ran into is the formula spectrum which is smaller than Excel/Sheets which can be a need for workaround in some perspectives.

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