TaskRay Pricing, Features, Reviews & Comparison of Alternatives

TaskRay

Customer Onboarding Success in Salesforce

4.29/5 (17 reviews)

TaskRay overview

What is TaskRay?

TaskRay is the modern project management application for Salesforce. TaskRay is designed to help you and your team be more productive, efficient, and collaborative. A 100% native Salesforce application, TaskRay enables you to manage, track and support your work in any area of your business. With drag and drop ease, complete visibility across multiple projects and teams, and robust reporting and dashboards, TaskRay provides a simple, visual way to get things done.

Teams in today’s workplace must rapidly adapt to constantly changing priorities. In this challenging environment, they know that social collaboration and frequent communication produce excellent results, but the overhead involved in these best practices can be daunting.

TaskRay is built from the ground up to solve the needs of modern teams. Its flexible framework encourages agile, iterative work practices, and it easily accommodates ad-hoc teams and projects. Whether you’re a team member or a team leader, TaskRay makes entering required tasks, organizing them by project, and assigning them to resources lightning fast. And, unlike other project management tools, TaskRay doesn’t have a steep learning curve or cumbersome processes to keep everything up to date.

Install and manage with ease using standard Salesforce button-click administration. Requires Chatter enabled in the Salesforce organization.

★ Try it free for 14 days to see how TaskRay can boost the productivity of your teams. ★
bracketlabs.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
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TaskRay reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.1
  3.9
  4.1
Beju Lakhani

Great app, but doesn't come cheap

Used daily for 6-12 months
Reviewed 2018-06-13
Review Source: Capterra

Great PM app, but very expensive.

Pros
If you need to be able to tie your projects to salesforce object this is a great solution. Has most PM functionality that you would be looking for and is fairly easy to use.

Cons
A little slow since its running inside SFDC and costs a ton if you factor in the requirement of SFDC seats for people who wouldn't otherwise use SFDC.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Max Printz

Only Reason to use this is because it is integrated into Salesforce

Used monthly for less than 6 months
Reviewed 2019-06-27
Review Source: Capterra

I try not to use this very much. We use it for customer project planning and export the pdf or share with customer. It is not very helpful for much else.

Pros
The highlight of this software is that the it is integrated into Salesforce well. The only reason we went with this software is because our SalesForce admin said this is the gantt charting software is the only one we could get on SalesForce.

Cons
The UI is very clunky. To edit any of the times, settings, you have to go to a settings menu to make changes. You can drag around the time lines but everything else is in a clunky menu.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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TRANG LAI

Lacking in a PM tool

Used daily for 1-2 years
Reviewed 2019-09-18
Review Source: Capterra

Being able to see all projects and tasks in one application. The value of this is that upper management can see where everything is without having to come ask the PM's where the project is. Issue is, upper management doesn't know how to use it, so they still have to come and ask the PM's.

Pros
Easy to add projects and cloning. Good to be able to see all projects and tasks in one application. Integrated with SalesForce, so I don't have to open multiple apps, just moving form screen to screen.

Cons
Hard to set up dependencies without shifting all dates. A lot of glitches. No answer to glitches, so there is a lot of workarounds that you have to do. It would be great if you are changing dates, that you can change a bunch of dates at once, instead of individually. For instance, you have 5 tasks that are all due on the same day, would be nice if you can highlight the 5 tasks and change the dates all at once instead of individually. Very time consuming if you have 100 tasks across subprojects that need to change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Ashley Livingston

Taskray has helped us to manager our Open Enrollment Season

Used daily for 2+ years
Reviewed 2017-12-07
Review Source: Capterra

Organization

Pros
Taskray has made it easy to stay organized during our busy time of year. It give peace of mind that all responsibilities and pending items are neatly listed.

Cons
I don't like that there when there are multiple duties, you have to scroll over on the screen to see what stage of the process they are in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

It has been a great way to keep track work projects

Used daily for 1-2 years
Reviewed 2018-05-16
Review Source: Capterra

Pros
It is really nice being able to customize work tasks by assigning it to different and/or multiple people. It is super easy to change the status of the tasks too. It has been pretty great.

Cons
It took a while to learn but there is not much to complain about. The integration with Salesforce took a little while

Rating breakdown

Value for money
Ease of use
Features
Customer support

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TaskRay pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starting at $25/user/month. Choose from an annual commitment per user or per instance or choose to purchase the TaskRay starter pack which includes up to 5 users.

Additional discounts available for Nonprofits.

TaskRay features

API
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Project Management
Project Time Tracking
Projections
Task Management
Task Tracking

Activity Dashboard (142 other apps)
Activity Tracking (130 other apps)
Automatic Notifications (132 other apps)
Multiple Projects (115 other apps)
Prioritizing (140 other apps)
Progress Tracking (130 other apps)
Project Planning (132 other apps)
Project Tracking (129 other apps)
Reporting & Statistics (121 other apps)
Third Party Integration (140 other apps)
Timesheets (115 other apps)

Videos and tutorials

Additional information for TaskRay

Key features of TaskRay

  • 100% native Salesforce application
  • 3 different ways to work - Column, Deadline or Plan view
  • Agile project management workflow
  • Color-coded project filters
  • Column view - organize work by priority
  • Communication - built on Salesforce Chatter
  • Deadline view - track date-driven commitments
  • Document sharing
  • Each license includes a free native iOS ap
  • Easily customizable
  • Multi-project view
  • Plan view - high-level project progress
  • Project hierarchy
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Benefits

-Plan work quickly and efficiently, even with geographically distributed teams
-Support any business process with easy customization and integration with other Salesforce objects
-Collaborate effortlessly using Chatter groups, feeds and file sharing