RealPage Features

RealPage

Property management solution for medium to large businesses

4.22/5 (97 reviews)

Competitor Feature Comparison

API
Accounting
Asset Management
Billing & Invoicing
Budgeting/Forecasting
Commercial Property Management
Communication Management
Contact Management
Content Management
Credit Check
Customization
Digital Signature
Document Management
Document Review
Document Storage
Email Marketing
Faculty/Staff Management
Financial Management
Financial Reporting
Geotargeting
Image Library
Interactive Content
Landing Pages/Web Forms
Late Fee Calculation
Lead Capture
Lead Management
Lead Nurturing
Learning Management
Lease Management
Lease Tracking
Maintenance Management
Multi-Channel Communication
Multi-Channel Marketing
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Rent Tracking
Residential Properties
Revenue Management
SEO Management
Search/Filter
Social Media Integration
Spend Control
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App
API
Accounting
Asset Management
Billing & Invoicing
Budgeting/Forecasting
Commercial Property Management
Communication Management
Contact Management
Content Management
Credit Check
Customization
Digital Signature
Document Management
Document Review
Document Storage
Email Marketing
Faculty/Staff Management
Financial Management
Financial Reporting
Geotargeting
Image Library
Interactive Content
Landing Pages/Web Forms
Late Fee Calculation
Lead Capture
Lead Management
Lead Nurturing
Learning Management
Lease Management
Lease Tracking
Maintenance Management
Multi-Channel Communication
Multi-Channel Marketing
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Rent Tracking
Residential Properties
Revenue Management
SEO Management
Search/Filter
Social Media Integration
Spend Control
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App
API
Accounting
Asset Management
Billing & Invoicing
Budgeting/Forecasting
Commercial Property Management
Communication Management
Contact Management
Content Management
Credit Check
Customization
Digital Signature
Document Management
Document Review
Document Storage
Email Marketing
Faculty/Staff Management
Financial Management
Financial Reporting
Geotargeting
Image Library
Interactive Content
Landing Pages/Web Forms
Late Fee Calculation
Lead Capture
Lead Management
Lead Nurturing
Learning Management
Lease Management
Lease Tracking
Maintenance Management
Multi-Channel Communication
Multi-Channel Marketing
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Rent Tracking
Residential Properties
Revenue Management
SEO Management
Search/Filter
Social Media Integration
Spend Control
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Management
Website Management
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


343 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


183 reviews

RealPage Feature Reviews

25 reviewers had the following to say about RealPage's features:

Tammy M.

Easy to use and teach

2017-05-23

Pros

Very easy to use Easy to teach No need for daily backups Transparency to upper management Integration with several add-ons

Cons

Inability to customize reports Transparency to upper management Logs out off quickly when distracted from task

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Allison C.

I have recommended this software to other apartment complexes as it provides intuitive ways to produce accurate data.

2017-06-01

Pros

Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Cons

Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kayla H.

Onesite was an overall good operating system, but wasn't always the most user friendly service.

2017-05-19

While it would not be my first recommendation, I still felt it was organized well to gather needed data for weekly reporting.

Pros

-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place. -Easy lead follow up system -Delinquency Management was easy to navigate -I liked that you could switch between multiple properties

Cons

-System would go down often -System was hard to navigate -After using other leasing operating systems, I became aware that it could have been more user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Blake S.

OneSite: It covers all the basics

2017-05-19

Also, properties with a lot of online traffic might have better results using a third-party lead managing software!

Pros

The functionality for each account individual account is great.

Cons

Packet management is clunky and buggy at times.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christopher M.

Intuitive, user friendly & an all in one system for just about all of your PM needs.

2017-05-30

Best PM software I have used in my 10+ years in this industry.

Pros

All in one system for lead management, payment processing, lease generation, letter and notice generation, customizable to your needs.

Cons

Tends to be a bit slow at times, This may not be a system issue and rather a server issue. would be great if the labels could be customized to each individual PMC's needs. Eg. The resident tab could be changed to Neighbor tab to fit our company lingo.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nicholas T.

switched to Entrata after learning what was missing

2019-09-13

overall it was not a good experience and the reason we no longer use them is that some issues we were having almost cost us a multi-million dollar deal. When we used it, I didn't realize everything we were missing until we switched to another product

Pros

Resident management and ledgers were easy to follow and train.

Cons

You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin H.

Grass is greener?

2017-05-30

It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level. Some of the "enhancements" are not enhancements for the community, in fact makes it more difficult most times.

Pros

They have most if not all solutions for property management software to help onsite teams and management companies get their job done.

Cons

Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Krissy V.

One of the Leading Property Management Softwares in the Industry

2019-10-22

I have uses this software among many other property management softwares such as Yardi, Rent Manager, and ResMan.

Pros

Real Page for Property Management is a great tool for managing your community.

Cons

Just because I use the software and sometimes Google how to do things, Real Page shows up as an advertisement all over my personal accounts, such as Facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
George J.

Great management software for site personnel

2017-05-19

Differently my #2 management software.

Pros

Easy to use software.

Cons

Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amy K.

I love working on OneSite, it is the best tool out there!

2017-06-01

Pros

I love that there are many ways to complete any single task. This makes OneSite easy to teach and learn.

Cons

I wish upper management was more informed on the different functions available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Denise C.

Best Property Management Software

2017-06-01

Pros

The best property management softwares out there by far!

Cons

I think OneSite should also develop an app so Managers can approve move ins and invoices on their iPhones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Laura L.

Overall great

2017-06-09

Pros

Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes

Cons

Don't like the exporting reports functionality to excel.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeremy H.

Perfect for all of your apartment pricing needs

2019-12-05

Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry.

Pros

Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Cons

I wish there was a way to have the default home page set to the dashboard.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna P.

OneSite software review

2017-06-01

Software is the most common I have seen for property management/property rental companies and widely used throughout the industry

Pros

Ease of use, very Intuitive, used by many property management companies and easily intergrated with out software

Cons

Learning curve to understand the ins and outs of the software, room for improvement on some of the modules

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kendall G.

User Friendly

2017-05-26

Great software overall!

Pros

I would recommend this software to any management company that wants software that is easy to train new hires on.

Cons

You have to manually forward the date on a daily basis. The interval between switching dates can take a while.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bradley C.

OneSite is very user friendly

2017-05-22

Pros

I have used at least 3 other property management softwares and none are as easy to use.

Cons

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tiffany Q.

My favorite over other options

2017-05-19

A little costly for customization of reports that I think should be standard.

Pros

I also felt interfacing with certain data services was very good.

Cons

Purchasing control and make ready scheduling doesn't interface ( or interface well) with service providers or suppliers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shelly D.

Document management using Real Page

2019-09-24

RealPage products are excellent and very user friendly.

Pros

So it is a blank canvas essentially that you can decide what information you want to bring in for your documents.

Cons

I spoke to many companies that have used this product to get guidance on how they developed their doc management system just to make sure I was going about it correctly.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ginny W.

Great software that is very user friendly!

2017-06-01

Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues.

Pros

- Easy to navigate - Budget formulation is direct and concise - Bank reconciliation process is straight forward - System features updated periodically

Cons

- Needs improvement on report functionality options - Customer Service was not the most helpful - I do not like how the Leasing and Accounting roles are on two different platforms

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shannon J.

Used Onesite in the past and found it to be very user friendly!

2017-05-23

I've used many types of software applications and this has to be one of the most user friendly applications!

Pros

This all helped to enhance the customer service experience for tenants and landlords.

Cons

It was slow when saving data but I think that was more of an Internet connection issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacqueline J.

I used Onesite at multiple property management firms and was easy to use

2017-05-26

Pros

Can create custom letters; find past, current or future residents easily; reports were easy to read and understand

Cons

you can't use the system for creating purchase orders or tracking renters insurance policies.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tabitha P.

Onesite is awesome!

2017-05-19

Pros

Helps to keep data organized!

Cons

There isn't much I can say bad about it, but if there was one thing I would like, it would be more ability to create custom reporting. There might be options for this that are existing that I am not aware of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Omarie P.

Super Sleek

2019-02-12

Pros

I really love ONEsites dashboard. It is very easy to navigate and to get a good glimpse of clients, tasks, etc.

Cons

It's wonderful, but may not be for everyone. There is a learning curve in the beginning on working out the exact features and which connects to what.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Leah F.

OneSite * Real Page Property Management Software

2018-01-18

Pros

This software makes it easy for any Property Manager to complete simple daily tasks from one resource .

Cons

Integrating properties is a pain in the behind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
MariAnne T.

Expensive and missing some expected features

2021-04-15

15 years ago it was good for the times, not so much today. There are better options.

Pros

Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization

Cons

This software should be capable of texting all tenants at a property simultaneously, but you cannot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more