Realpage OneSite Features List

Realpage OneSite

Property Management Software

4.38/5 (81 reviews)

Realpage OneSite Feature Summary

  • Write-Offs
  • Move In and Move Out Checklist Requirements
  • Late Fees
  • Skip Handling
  • Lease Expiration
  • CRM
  • Payment processing
  • Central reporting
  • Document management

Real Estate & Property Feature Comparison

Most popular features of all Real Estate & Property apps

Accounting Management (21 other apps)
Activity Dashboard (28 other apps)
Activity Tracking (21 other apps)
Automatic Notifications (29 other apps)
Automatic Reminders (17 other apps)
Calendar Management (18 other apps)
Client Portal (20 other apps)
Contact Database (18 other apps)
Customizable Branding (16 other apps)
Document Storage (26 other apps)
Electronic Payments (18 other apps)
Expense Tracking (20 other apps)
Maintenance Scheduling (17 other apps)
Reporting & Statistics (28 other apps)
Search Functionality (18 other apps)
Self Service Portal (19 other apps)
Task Management (17 other apps)
Template Management (19 other apps)
User Management (17 other apps)
Work Order Management (18 other apps)

Competitor Feature Comparison

Accounting Management
Website Integration
Work Order Management
Learn moreCompare App
Accounting Management
Website Integration
Work Order Management
Visit WebsiteCompare App
Accounting Management
Website Integration
Work Order Management
Visit WebsiteCompare App

Realpage OneSite Feature Reviews

25 reviewers had the following to say about Realpage OneSite's features:

Allison Cappel

I have recommended this software to other apartment complexes as it provides intuitive ways to produce accurate data.

2017-06-01

Pros

Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Cons

Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Blake Sewell

OneSite: It covers all the basics

2017-05-19

This is a great choice for properties who need flexibility with rentable items, lease terms, and lots of foot traffic. This is a bad choice for properties that allow lease assignment or reletting. Also, properties with a lot of online traffic might have better results using a third-party lead managing software!

Pros

Search functionality is great, best I've ever used!

Cons

Packet management is clunky and buggy at times.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tammy Markman

Easy to use and teach

2017-05-23

Pros

Very easy to use Easy to teach No need for daily backups Transparency to upper management Integration with several add-ons

Cons

Inability to customize reports Transparency to upper management Logs out off quickly when distracted from task

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kayla Hare

Onesite was an overall good operating system, but wasn't always the most user friendly service.

2017-05-19

While it would not be my first recommendation, I still felt it was organized well to gather needed data for weekly reporting.

Pros

-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place.

Cons

-System would go down often -System was hard to navigate -After using other leasing operating systems, I became aware that it could have been more user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Justin Holstrom

Grass is greener?

2017-05-30

It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level.

Pros

Accounting products are great.

Cons

Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christopher McKinty

Intuitive, user friendly & an all in one system for just about all of your PM needs.

2017-05-30

Best PM software I have used in my 10+ years in this industry.

Pros

All in one system for lead management, payment processing, lease generation, letter and notice generation, customizable to your needs.

Cons

Tends to be a bit slow at times, This may not be a system issue and rather a server issue. would be great if the labels could be customized to each individual PMC's needs. Eg. The resident tab could be changed to Neighbor tab to fit our company lingo.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tiffany Queener

My favorite over other options

2017-05-19

A little costly for customization of reports that I think should be standard.

Pros

Reporting was convenient (though sometimes a little slow) and I loved the , recurring work order feature.

Cons

Purchasing control and make ready scheduling doesn't interface ( or interface well) with service providers or suppliers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shannon Joseph

Used Onesite in the past and found it to be very user friendly!

2017-05-23

I've used many types of software applications and this has to be one of the most user friendly applications!

Pros

I liked the automatic data backup, smart search and customizable reports.

Cons

It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Laura Levy

Overall great

2017-06-09

Pros

Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes

Cons

Don't like the exporting reports functionality to excel.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Devin Kennedy

RealPage OneSite Leasing & Rents and Accounting

2017-05-26

After using Yardi, OneSite, and AppFolio, I've feel AppFolio far and above is the more successful software. Their portal is SO user-friendly.

Pros

The ability to store all relevant information, schedule follow up, attached scanned files, and link from Leasing & Rents to Accounting.

Cons

The accounting portal and the leasing & rents portal were not as well-integrated as they could have been.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Average PMS

2018-03-09

It helped with my day to day.

Pros

This system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems.

Cons

The interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Kaddatz

I love working on OneSite, it is the best tool out there!

2017-06-01

Pros

I love that there are many ways to complete any single task. This makes OneSite easy to teach and learn.

Cons

I wish upper management was more informed on the different functions available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
VICTORIA STROM

It really is a fabulous functional software

2017-09-19

A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so

Pros

I wish I could get it to cater a little better to apartment management but all in all its a great site

Cons

needs to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise Castro

Best Property Management Software

2017-06-01

Pros

The best property management softwares out there by far!

Cons

The only issue I have is that I was not able to use on an Apple computer. I think OneSite should also develop an app so Managers can approve move ins and invoices on their iPhones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
George Johnson

Great management software for site personnel

2017-05-19

Differently my #2 management software.

Pros

Easy to use software.

Cons

Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Sawyer

Pretty Simple, There are better products

2018-04-06

Pros

Generally, a decent product to use for property management.

Cons

Can be difficult to adjust to for new users. Not entirely user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anna Pezeshki

OneSite software review

2017-06-01

Software is the most common I have seen for property management/property rental companies and widely used throughout the industry

Pros

Ease of use, very Intuitive, used by many property management companies and easily intergrated with out software

Cons

Learning curve to understand the ins and outs of the software, room for improvement on some of the modules

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kendall Gay

User Friendly

2017-05-26

Great software overall!

Pros

I would recommend this software to any management company that wants software that is easy to train new hires on.

Cons

You have to manually forward the date on a daily basis. The interval between switching dates can take a while.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bradley Chamberlin

OneSite is very user friendly

2017-05-22

Pros

I have used at least 3 other property management softwares and none are as easy to use.

Cons

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ginny Wilson

Great software that is very user friendly!

2017-06-01

Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues.

Pros

- Easy to navigate - Budget formulation is direct and concise - Bank reconciliation process is straight forward - System features updated periodically

Cons

- Needs improvement on report functionality options - Customer Service was not the most helpful - I do not like how the Leasing and Accounting roles are on two different platforms

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jenny Gray

Easy for all

2017-05-26

Pros

Onesite is user friendly and highly customizable. New hires can learn this software quickly with common sense interface.

Cons

i would like to be able to change the font size on pdf reports and I would like to see a iPhone app for field employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lauren Howard

Good, Budget Conscious Product

2017-05-19

The product is great, easy to roll out to new users and well worth the costs associated.

Pros

I enjoy working with real-time features, and the reporting functionality is easy to utilize.

Cons

Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacqueline Jones

I used Onesite at multiple property management firms and was easy to use

2017-05-26

Pros

Can create custom letters; find past, current or future residents easily; reports were easy to read and understand

Cons

you can't use the system for creating purchase orders or tracking renters insurance policies.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Duffy

OneSite

2017-06-08

Pros

Great user interface and the technical support line is probably the best of any software I've ever used

Cons

Report writing function is cumbersome and can be time consuming to create one-off reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda Zoghby

OneSite Property Management Software

2017-05-19

Pros

It keeps track of empty units/leasing percentages as well as notes for payments and service requests for actively rented units.

Cons

You have to have some prior knowledge of terminology and leasing organizations to feel confident with this product. Support and education is limited from the developer. My company created personalized training for our site instead of using resources provided by the developer.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more