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RealPage

Property management solution for medium to large businesses

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RealPage Pricing

Pricing overview

Value for money rating

4.1

/5

101

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact RealPage for pricing details.

What users say

This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

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kristi h.

Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.

JG

JASVIN G.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for all of your apartment pricing needs

Reviewed 3 years ago

In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry.

Pros

Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Cons

Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Expensive and missing some expected features

Reviewed a year ago

15 years ago it was good for the times, not so much today. There are better options.

Pros

Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization

Cons

This software should be capable of texting all tenants at a property simultaneously, but you cannot. The canned reports are lacking and you have to pay extra for the reports you really want if you are already familiar with what software should provide. Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software. The price is too high and the a la carte pricing is pitched as a positive but it is not. You have to have a relatively high unit count to even use their software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Onesite!

Reviewed 5 years ago

If you are looking for a great software for conventional or affordable, Onesite is the way to go! Highly recommend this software. I have used it for almost 10 years and couldn't be happier

Pros

Pros for Onesite are ease of use, ease of correction if an error is made on certifications, ledger and resident information. It is very user friendly for someone who does not have computer experience.

Cons

If you do not set it up correctly, then there are tweaks that have to be made and their customer support will help resolve those issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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OneSite is very user friendly

Reviewed 5 years ago
Pros

The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

Cons

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great management software for site personnel

Reviewed 5 years ago

Great product for the price. Differently my #2 management software.

Pros

Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies.

Cons

Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic product at a good price point!

Reviewed 5 years ago

I have used this OneSite on for two previous employers in the Senior Living Industry. The product is user friendly and not difficult to use at all.

Pros

User Friendly Easy to Correct Mistakes Great Reporting Features

Cons

none really

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have recommended this software to other apartment complexes as it provides intuitive ways to produce accurate data.

Reviewed 5 years ago
Pros

Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Cons

Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Real page

Reviewed 2 years ago

I like using this program and having leads and prospects be filtered in one place.

Pros

This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

Cons

The software takes a little bit to get used to compared to other lead and rent programs. However once exploring and knowing where things are it is easy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Absolute Worst Software

Reviewed 4 years ago

There are lots of other great software platforms that WORK and less expensive. Avoid this one!

Pros

The day I pulled the plug on this piece. The day I pulled the plug on this piece, was the best thing about it.

Cons

Worst software platform ever! After months and months of software glitches, support kept sending it back to development for fixes. Was never able to fully implement the over priced software into our portfolio. The real kicker was Realpage wanting to set us up with specialized support and charge us for it. After a year of non-functional product, we pulled the plug! Learned from employees of what really goes on behind the scenes, and was shocked. I would never recommend this software to anyone. Run and Don't Look Back. You'll have less headaches and your budget will benefit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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OneSite ease of use

Reviewed 5 years ago

I used OneSite when I was a leasing agent at an affordable housing complex. The main use for OneSite was running background checks on future tenants. It was always a breeze to get through unless the server was down which would cause slowing or backups but all in all, a wonderful product to use.

Pros

Again, the ease of getting through a background check, that was very user-friendly, with simple steps along the way. Also, when there were issues with OneSite, help was never too far away and always thorough with getting the problem fixed.

Cons

There were a few instances where some glitches happened when entering a future tenants information but this was very rare.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Realpage makes it easy

Reviewed 3 years ago

I work as an assistant property manager who uses realpage to check our pricing every day.

Pros

It is simple to log in every day and check our pricing and renewal information every month.

Cons

If the software is down or is not updating with our other systems such as yardi. It can cause confusion between the pricing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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switched to Entrata after learning what was missing

Reviewed 3 years ago

overall it was not a good experience and the reason we no longer use them is that some issues we were having almost cost us a multi-million dollar deal. When we used it, I didn't realize everything we were missing until we switched to another product

Pros

fairly intuitive software even with limited capabilities. Reports were generally accurate and clea and easy to generate. Resident management and ledgers were easy to follow and train.

Cons

I used it a few years ago and after switching to a newer software my eyes were opened to the flaws with Realpage. Functionality was extremely limited and the system worked best on only internet explorer. You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself. Overall the system is just 5-10 years behind other competitors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Authentication issues. Use of "Cookies" under web browser

Reviewed 3 months ago

The support staff didn't seem to care about "other" vendors and the impact on my company.

Pros

Low Income Housing, leasing, HUD intergations

Cons

They claim to support the Chrome browser. What they don't tell you is you can't use the same browser with any other software/vendor that store information in the "cookie" file. This effectifly forces you to dedicate a single "browser" for their software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not a Great Value for Customer Facing Front End Users

Reviewed a year ago

Supposedly this is supposed to keep our rental rates in balance with market demands. But there is really no need for me to access the data here in order to help my customers. This should be a product not needing to be utilized by front end users.

Pros

Being able to view competitor's rents is probably the only reliable thing in this software. I know this could be an error on integration and owners part, but the information everywhere else in the system for those of us who are supposed to use it daily is really lacking in credibility, reliability and ease of use.

Cons

How often overall feel of the product changes, how many clicks it takes to access key features, no real training provided on product from administrators or account managers, and the lack of reliability of data being provided in consideration of what I need to help my customers best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Nice Multihousing Software but not my favorite.

Reviewed 5 years ago

I think the software would be better if they simplified the application process

Pros

Pricing was easy as well as the move in process and the Help tab was very easy to find what you are looking for.

Cons

I did not like the homepage and how you have to work through multiple pages in order to get one simple task done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Better products out there for the money

Reviewed 6 years ago

I really like how well it works for multifmaily properties. May other software products are geared more towards managing individual homes, but Real Page does a nice job of structuring the software to manage multifmaily properties.

Pros

No pros were added to this review

Cons

There are many add-ons that enhance the residents experience, but there are quite expensive. With the base cost of the software already being so expensive, it wasn't worth while for me to shell out for all of the add ons. I ended up switching software as a result.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great support and integration

Reviewed 4 years ago
Pros

Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

Cons

Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.