RealPage Pricing

The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies.

Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

The software takes a little bit to get used to compared to other lead and rent programs. However once exploring and knowing where things are it is easy.

Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization

This software should be capable of texting all tenants at a property simultaneously, but you cannot. The canned reports are lacking and you have to pay extra for the reports you really want if you are already familiar with what software should provide. Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software. The price is too high and the a la carte pricing is pitched as a positive but it is not. You have to have a relatively high unit count to even use their software.

Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard.

Functionality of Dashboard is good once it's property set up.

Platform is clunky and not particularly intuitive for the casual user.

Pros for Onesite are ease of use, ease of correction if an error is made on certifications, ledger and resident information. It is very user friendly for someone who does not have computer experience.

If you do not set it up correctly, then there are tweaks that have to be made and their customer support will help resolve those issues.

fairly intuitive software even with limited capabilities. Reports were generally accurate and clea and easy to generate. Resident management and ledgers were easy to follow and train.

I used it a few years ago and after switching to a newer software my eyes were opened to the flaws with Realpage. Functionality was extremely limited and the system worked best on only internet explorer. You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself. Overall the system is just 5-10 years behind other competitors.

I really enjoy using the asset optimization feature of the software. It allows us to accurately track our rent prices and compare them to the market. It is very easy to use and always pulls up very fast when I am working with a client.

One thing I do not like about the software is that it should show the lowest price as the earliest date available as opposed to immediately. It may be a setting error on our end, but it lists the cheapest price as today, even thought the earliest a person can rent and move in to a unit is 3 days in the future. It is a marketing hurdle more than anything else, because the client wants the cheapest rate, but it is not possible.

Low Income Housing, leasing, HUD intergations

They claim to support the Chrome browser. What they don't tell you is you can't use the same browser with any other software/vendor that store information in the "cookie" file. This effectifly forces you to dedicate a single "browser" for their software.

User Friendly Easy to Correct Mistakes Great Reporting Features

none really

Being able to view competitor's rents is probably the only reliable thing in this software. I know this could be an error on integration and owners part, but the information everywhere else in the system for those of us who are supposed to use it daily is really lacking in credibility, reliability and ease of use.

How often overall feel of the product changes, how many clicks it takes to access key features, no real training provided on product from administrators or account managers, and the lack of reliability of data being provided in consideration of what I need to help my customers best.

Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

It is simple to log in every day and check our pricing and renewal information every month.

If the software is down or is not updating with our other systems such as yardi. It can cause confusion between the pricing.

Pricing was easy as well as the move in process and the Help tab was very easy to find what you are looking for.

I did not like the homepage and how you have to work through multiple pages in order to get one simple task done.

Again, the ease of getting through a background check, that was very user-friendly, with simple steps along the way. Also, when there were issues with OneSite, help was never too far away and always thorough with getting the problem fixed.

There were a few instances where some glitches happened when entering a future tenants information but this was very rare.

No pros were added to this review

There are many add-ons that enhance the residents experience, but there are quite expensive. With the base cost of the software already being so expensive, it wasn't worth while for me to shell out for all of the add ons. I ended up switching software as a result.

Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.