RealPage Pricing Plan & Cost Guide

RealPage

Property management solution for medium to large businesses

4.22/5 (97 reviews)

RealPage Pricing

Contact RealPage for pricing details.

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RealPage Pricing Reviews

Pros
  • The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.Corey H.Read the full review
  • Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.Amanda E.Read the full review
  • The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.Denise C.Read the full review
Cons
  • I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.Corey H.Read the full review
  • You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL.Theresa M.Read the full review
  • Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.Verified ReviewerRead the full review
90%
recommended this to a friend or a colleague

13 reviewers had the following to say about RealPage's pricing:

George J.

Great management software for site personnel

Used daily for 2+ years
Reviewed 2017-05-19
Review Source: Software Advice

Great product for the price. Differently my #2 management software.

Pros
Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies.

Cons
Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brianna G.

Absolute Worst Software

Used daily for 1-2 years
Reviewed 2018-11-13
Review Source: Software Advice

There are lots of other great software platforms that WORK and less expensive. Avoid this one!

Pros
The day I pulled the plug on this piece. The day I pulled the plug on this piece, was the best thing about it.

Cons
Worst software platform ever! After months and months of software glitches, support kept sending it back to development for fixes. Was never able to fully implement the over priced software into our portfolio. The real kicker was Realpage wanting to set us up with specialized support and charge us for it. After a year of non-functional product, we pulled the plug! Learned from employees of what really goes on behind the scenes, and was shocked. I would never recommend this software to anyone. Run and Don't Look Back. You'll have less headaches and your budget will benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mackenzie C.

Realpage makes it easy

Used daily for 6-12 months
Reviewed 2019-10-18
Review Source: Capterra

I work as an assistant property manager who uses realpage to check our pricing every day.

Pros
It is simple to log in every day and check our pricing and renewal information every month.

Cons
If the software is down or is not updating with our other systems such as yardi. It can cause confusion between the pricing.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Allison C.

I have recommended this software to other apartment complexes as it provides intuitive ways to produce accurate data.

Used daily for 1-2 years
Reviewed 2017-06-01
Review Source: Software Advice

Pros
Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Cons
Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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kristi h.

Real page

Used daily for 6-12 months
Reviewed 2020-02-18
Review Source: Capterra

I like using this program and having leads and prospects be filtered in one place.

Pros
This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

Cons
The software takes a little bit to get used to compared to other lead and rent programs. However once exploring and knowing where things are it is easy.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Ramona C.

Nice Multihousing Software but not my favorite.

Used daily for 6-12 months
Reviewed 2017-05-25
Review Source: Software Advice

I think the software would be better if they simplified the application process

Pros
Pricing was easy as well as the move in process and the Help tab was very easy to find what you are looking for.

Cons
I did not like the homepage and how you have to work through multiple pages in order to get one simple task done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Bradley C.

OneSite is very user friendly

Used daily for 2+ years
Reviewed 2017-05-22
Review Source: Software Advice

Pros
The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

Cons
The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Doug H.

Better products out there for the money

Used daily for less than 6 months
Reviewed 2016-10-13
Review Source: Software Advice

I really like how well it works for multifmaily properties. May other software products are geared more towards managing individual homes, but Real Page does a nice job of structuring the software to manage multifmaily properties.

Cons
There are many add-ons that enhance the residents experience, but there are quite expensive. With the base cost of the software already being so expensive, it wasn't worth while for me to shell out for all of the add ons. I ended up switching software as a result.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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JASVIN G.

Great support and integration

Used weekly for less than 6 months
Reviewed 2018-07-28
Review Source: Software Advice

Pros
Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

Cons
Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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MariAnne T.

Expensive and missing some expected features

Used daily for 2+ years
Reviewed 2021-04-15
Review Source: Capterra

15 years ago it was good for the times, not so much today. There are better options.

Pros
Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization

Cons
This software should be capable of texting all tenants at a property simultaneously, but you cannot. The canned reports are lacking and you have to pay extra for the reports you really want if you are already familiar with what software should provide. Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software. The price is too high and the a la carte pricing is pitched as a positive but it is not. You have to have a relatively high unit count to even use their software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Leslie G.

Love Onesite!

Used daily for 2+ years
Reviewed 2017-05-26
Review Source: Software Advice

If you are looking for a great software for conventional or affordable, Onesite is the way to go! Highly recommend this software. I have used it for almost 10 years and couldn't be happier

Pros
Pros for Onesite are ease of use, ease of correction if an error is made on certifications, ledger and resident information. It is very user friendly for someone who does not have computer experience.

Cons
If you do not set it up correctly, then there are tweaks that have to be made and their customer support will help resolve those issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heather V.

OneSite ease of use

Used daily for less than 6 months
Reviewed 2017-01-26
Review Source: Software Advice

I used OneSite when I was a leasing agent at an affordable housing complex. The main use for OneSite was running background checks on future tenants. It was always a breeze to get through unless the server was down which would cause slowing or backups but all in all, a wonderful product to use.

Pros
Again, the ease of getting through a background check, that was very user-friendly, with simple steps along the way. Also, when there were issues with OneSite, help was never too far away and always thorough with getting the problem fixed.

Cons
There were a few instances where some glitches happened when entering a future tenants information but this was very rare.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nicholas T.

switched to Entrata after learning what was missing

Used occasionally for 1-2 years
Reviewed 2019-09-13
Review Source: Capterra

overall it was not a good experience and the reason we no longer use them is that some issues we were having almost cost us a multi-million dollar deal. When we used it, I didn't realize everything we were missing until we switched to another product

Pros
fairly intuitive software even with limited capabilities. Reports were generally accurate and clea and easy to generate. Resident management and ledgers were easy to follow and train.

Cons
I used it a few years ago and after switching to a newer software my eyes were opened to the flaws with Realpage. Functionality was extremely limited and the system worked best on only internet explorer. You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself. Overall the system is just 5-10 years behind other competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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