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Groop Pricing, Features, Reviews and Alternatives
Groop FAQs
Groop product overview
What is Groop?
Groop's CRM-style management system is for volunteer organizations, charities, and public event organizers. It eliminates the need for paper records and spreadsheets to record everyday admin tasks. The platform aids with data input and analysis, and it features search tools for sorting and filtering records. Reports can be generated as needed. This system manages individuals and groups to facilitate organizational networks. Internal communication is done through online video conferences and chat functions. The platform allows secure document sharing and governance of materials.
Typical customers
Platforms supported
Support options
Training options
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Starting from
20
Per month
Per Feature
Starting from
No pricing info
Groop pricing information
Value for money
4.5
/5
12
Starting from
20
Per month
Per Feature
Pricing options
Value for money contenders
Groop features
Functionality
4.0
/5
12
Total features
63
6 categories
Most valued features by users
Functionality contenders
Groop users reviews
Overall Rating
4.5
/5
12
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.67/10
7
4
1
0
0
Overall rating contenders
Helen W.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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We run a bespoke service for LGBT+ young people for lots of different geographical locations, at different times, with different funding streams. All these factors can be a challenge for some software but not for Groop and the team who are constantly striving to improve and serve our needs. From the very outset Groop have been there for us. Thank you
Number crunching is easy and the team are on hand to help if there is something i can't work out. This is the best part of the software. The people behind it want it to work for us and do everything i their power to make it do so. Something i have NEVER found with software before.
If i don't use system properly (press save!) i can loose data. I am sure as i practice or use more with it this won't be an issue.
Chris M.
Civic & Social Organization, 1-10 employees
Used weekly for 2+ years
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Generally, it is positive, though we use it mainly for quantitative reporting
It's straight forward, relatively simple to use.
Reporting is quite limited on this version, its good for quantitative numbers, though as a youth project the need for a qualitative report means that the functionality doesn't allow for us to use it in this way- trawling through the pages for narratives isn't as efficient as paper records. Sometimes the lag with the cloud can mean that data is missed, or pages refresh too slowly, which really affects the search function.
Thank you Chris for your review. It's an honour to support YPAC and the amazing work you do for the children and young people of Manchester. We have designed our new release from working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing much more advanced reporting and running of the qualitative date reports you require. The free update will be released very shortly and we will be contacting you directly to update your accounts. All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!
Annalisa S.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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Ease of running reports Rep very supportive in running bespoke reports as required
Cumbersome to input data, functionality to run be spoke reports does not exists, even though was told this would be operational early Summer 2019
Thank you Annalisa for your review. We have designed our new release working with you and listening to feedback from all our of customers to combat the limitations of the Groop legacy site. This includes new data input and data filtering functionality. The free update to the platform will be released very shortly and we will be contacting you directly to update your account, still on target for our Summer 2019 release date! All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!
David A.
Performing Arts, 1-10 employees
Used weekly for 6-12 months
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Groop has saved us hours of work on spreadsheets, email and trying to collect subscriptions from individuals. We have found the support to be first rate. One early problem was hunted down and fixed where other providers would have given up.
It was fresh out from a re-design and this made it one of the most effective user interfaces. We were able to control the way we managed our children and their guardians. Most of all the communication tools replaced endless emails, messages, and texts.
We haven't really used the guardians facility because this would mean a record for a child and a parent instead of just one for the parent. Instead we use custom fields
Thank you David for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue!
Dean N.
Individual & Family Services, 11-50 employees
Used daily for less than 6 months
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The customer service and after care when you have purchased the system is amazing! The staff are so friendly and always willing to help. This is one of the main reason why I felt comfortable investing a small charity money in this system. The company is willing to listen to feedback, suggest ways to solve your problem, assist when required or put it as part of a future development.
I find having all our data in one place amazing, the features that this system has to offer is something that can’t be found anywhere else. Having spent a few weeks at this stage using the system it is getting easier, the registration process is simple and we still have many aspect of the system to get up and running which will make our work easier.
At first getting used to all that this system has to offer feels overwhelming but once you play about with it you will get used to it .
Thank you Dean for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue!
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