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HENO Logo

Practice management for physical therapists

Table of Contents

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HENO - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

HENO overview

What is HENO?

HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations.

HENO facilitates scheduling with an appointment slot finder, customizable calendar, online check-in, and a daily patient appointment list. The platform stores electronic medical records (EMR) within the patient database so that physicians have a complete patient overview with charts, patient history, claims, insurance policies, and follow-up notes.

HENO is accessible on all web-enabled devices and allows users to manage purchases, create items, build a custom online shop, manage checkouts and receipts, and track sales. It also lets businesses track in-progress deals and patient referrals, schedule fax blasts, and more. It offers insight into finances, appointment trends, no-shows, and cancellations, and allows accounting and revenue tracking with outcome-based financial reporting. HENO also offers task insights to help the user keep track of open notes, missing documents, evaluations, and POCs.

Starting price

99flat rate /
per month

Alternatives

with better value for money

HENO’s user interface

Ease of use rating:

HENO pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(8)
5(35)

What do users say about HENO?

All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.

Select to learn more


Who uses HENO?

Based on 48 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Hospital & Health Care
Medical Practice

Use cases

Physical Therapy
Medical Practice Management
Appointment Reminder
Occupational Therapy
Patient Portal

HENO's key features

Most critical features, based on insights from HENO users:

Scheduling
EMR/EHR
HIPAA compliant
Appointment management
Multi-Location
Insurance management
Electronic payments
Treatment planning
Exercise library

All HENO features

Features rating:

Activity dashboard
API
Appointment management
Appointment scheduling
Assessment management
Billing & invoicing
Calendar management
Care plan management
Charting
Chat/Messaging
Claims management
Client portal
Compliance management
Contact database
Customer database
Customizable reports
Customizable templates
Document management
Document storage
Electronic payments
EMR/EHR
Exercise library
For medical purposes
For occupational therapists
For physical therapy
HIPAA compliant
Insurance management
Inventory management
Medical billing
Mobile access
Multi-Location
Multi-Physician
Patient intake
Patient portal
Patient records management
Patient scheduling
Physician scheduling
Practice management
Progress notes
Progress reports
Progress tracking
Records management
Recurring appointments
Referral tracking
Reminders
Rescheduling
Scheduling
Self service portal
SMS reminders
SOAP notes
Treatment planning

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HENO pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start-Up

99

Per month

Features included:

  • $0.10 Per Page
  • Direct Patient Texting: $0.15 Each
  • Fax Line: $5 Per Month
  • Insurance Eligibility Verification Reports: $0.20 Each
  • Text and Voice Reminders: $0.15 Each
  • Upgrade Required for General Store/ Portal
  • Upgrade Required for Marketing
  • Workers Comp E-Claims: $0.50 Each.

Growth

149

/user

Per month

Features included:

  • 200 Free Pages Per Provider and Then $0.10 Per Page
  • Direct Patient Texting: $0.10 Each
  • Fax Line: $5 Per Month
  • General Store/ Portal: $50.00 Per Location (Optional)
  • Insurance Eligibility Verification Reports: $0.15 Each
  • Marketing: $50.00 Per Location (Optional)
  • Text and Voice Reminders: $0.10 Each
  • Workers Comp E-Claims: $0.45 Each.

Established

225

/user

Per month

Features included:

  • 1 Fax Line Included
  • 400 Free Pages Per Provider and Then $0.05 Per Page
  • Direct Patient Texting: 200 Free Then $0.05 Each
  • General Store/ Portal and Marketing Included
  • Insurance Eligibility Verification Reports: $0.10 Each
  • Text and Voice Reminders: 200 Free Then $0.05 Each
  • Workers Comp E-Claims: $0.35 Each.

Unlimited

299

/user

Per month

Features included:

  • 1 Fax Line Included
  • General Store/ Portal and Marketing Included
  • Text and Voice Reminders Included
  • Unlimited Direct Patient Texting
  • Unlimited Insurance Eligibility Verification Reports
  • Unlimited Pages
  • Unlimited Workers Comp E-Claims.

User opinions about HENO price and value

Value for money rating:

To see what individual users think of HENO's price and value, check out the review snippets below.

“All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.”
SH

Sharon H.

COO and PT

“Difficulty creating or editing templates.”
KC

Kirsten C.

Physical therapist

HENO integrations (4)

Integrations rated by users

We looked at 48 user reviews to identify which products are mentioned as HENO integrations and how users feel about them.

CardConnect logo
CardConnect

Integration rating: 5.0 (2)

Love the ease of use with payment processing.

HD

Hunter D.

Head Groomer

Other top integrations

HENO support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

HENO FAQs

Q. Who are the typical users of HENO?

HENO has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does HENO offer?

HENO offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base

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