myClubhouse Reviews - Pros & Cons, Ratings & more

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myClubhouse is an easy to use and highly flexible, online club management system to let you run your club the way you want. 
With us you'll get a premium experience, no adverts, no hidden fees and exceptional quality client-driven features. Support includes free site set-up and data import.

myClubhouse

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Linux

Web-based

Windows

iPad

iPhone

Comms Officer

Simply excellent, the support from the team has been fantastic and we are seeing new features being added on a regular basis.

Digital Officer

We love the features it has, perfect for our club, and most importantly the support has been exceptional. As we are a charitable organisation we were also given a great price.

Membership development

Like best: as a market researcher in my other life. I like the logic and filtering functionality to drill down for information or interrogate the system.

Very helpful and supportive. They really listen to me when I have issues of "fit" and are aware of the need to develop functionality and work on new features to improve user experience.

Owner

We use it for pretty basic functions and have not got into all the details (yet). Best bit - friendly and amazing support - always on hand to help you - quick and friendly.

Membership Secretary 

A very responsive tech support from [sensitive content hidden]  has been a great help.

Registrations Officer

Excellent club membership system and fantastic customer support.

President

Problems when the system's post code look up comes up with the wrong result.

Webmaster

It was also important for us to have a solution that is easy to use since many of our members have not grown up with technology. Many of our members find myClubhouse very easy to use.

Chair

It has been a great move forward for us as a cycling club and we look forward to deploying existing features like the shop in the next year.

Accountant

Myclubhouse is very easy to use and the team is very helpful for setup.

Treasurer

Really pleased with the site and our overall experience.

We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace.

We now have the ability to ensure only current members can book onto events, as well as managing ability levels and integrated payment processing.

Managing subscription renewals, payments and events are much easier than our previous solution.

Membership Secretary & Website Officer

We might find the odd bug but they are typically fixed very quickly on discovery.

General secretary

Most common comment from our users is - "no idea how we managed before we purchased Clubhouse.

As an integrated Membership and Event Management solution MyClubHouse has made a bif impact on our club.

Microsoft Access

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Microsoft Excel

Teamer

We have been delighted with it, and it has helped us save a huge amount of time and money administering the club. It is such a shame the pandemic has limited out activities this year, and as such we have not fully utilised the software to its full potential.

Best system out there for our unique needs!

Hi David,
Thank you so much for taking the time to review myClubhouse, we are so glad you are pleased with it. We are now concentrating hard on improving ease of use and adding more user guides.
Kind regards,
Joanne

Simply excellent, the support from the team has been fantastic and we are seeing new features being added on a regular basis. Where we have identified issues with the software the team have been very responsive in correcting these. 

Excellent platform for managing Membership and Events

Dear Andy,
Thank you very much for reviewing myClubhouse for your canoe club. We are glad you like it and will take on board your comments regarding simplifying subscriptions. All the best.
Kind regards,
Joanne

Months of complaints from numerous people about not being able to use the service.  Culminating in the resignation of the membership secretary due to  the vast increase in workload this system caused him compared with the legacy system built.  As President I had also reported extensive issues with the solution and finally I too have resigned as the solution does not appear fixable and makes it impossible to perform my tasks

moving to myclubhouse has wasted an enormous amount of time by our IT people to create the solution and members complaining about erratic unreliability, and several board levels seviews.  We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace.  Moving to a new solution should have placed us in a position to be ready for the next 30 years, not back to worse than 30 years ago

Appauling solutuion not fit for purpose

Martin, we understand you wrote the legacy system which your committee has replaced with myClubhouse.
To date, you have never contacted us to raise any of these issues and the officials at your org. offer an entirely different viewpoint from yours.
Most of the points you make are demonstrably untrue: e.g. data is retained indefinitely until explicitly removed; though responsive, it works very well on desktops; it has extensive reporting, a configurable renewal progression etc. You were probably not aware of these capabilities as you do not have the required level of access. 
Despite myClubhouse not being a bespoke system, we have added several features in response to your org's requests and they have been very happy with the level of service they have received.
We are not entirely sure why you chose to write this review but we view it as entirely unfair and quite malicious.
We will continue to work closely with your org. to best meet their requirements.

It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators.

Easy, time-saving, and comprehensive

Dear Richard,
Thank you for reviewing myClubhouse for your tennis club. I am delighted the system is working out so well for you. If you ever have any suggestions for improvements, please let us know.
Kind regards,
Joanne

Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up. 

So many options to adapt and use

Hi Rachael,
Thank you so much for taking the time to review myClubhouse for your triathlon club. We are delighted that you love it. We definitely take on board your comments regarding how intuitive it is and also hear your request for an app. We hope to bring this in soon.
Kind regards,
Joanne

Excellent onboarding, configuration and ongoing support. We trialled another system before myClubhouse and myClubhouse was in a different league entirely.

Has been truly transformational

Dear Caroline,
Thank you so much for taking the time to write this detailed review. All the team here are delighted you are so happy with the system.
Kind regards,
Joanne

We have been very impressed with myClubhouse, right from initial contact, product demo, first time set up from our exisiting database, then the huge range of features and fantastic customer support from [sensitive content hidden] and the team. We have reduced or eliminated most of the most onerous admin tasks, removed errors through previous cross-platform use and made it much easier for both our members and administrators to interact with the club. It might seem expensive at first, but is worth every penny - as treasurer I wouldn't want to do the job without it again.

myClubhouse - our first year

Dear Gavin,
Wow - what an terrific review - thank you! Great news that myClubhouse has had such a positive impact on your canoe club in its first year of use. We are aware that the number of features can be daunting in places, and are always grateful for any suggestions on how this can be managed (we have a few ideas up our sleeves). In the meantime, if you ever need help with anything, you know where we are.
Kind regards,
Joanne

Our experience has been excellent. We implemented the solution from a non-existent/incomplete spreadsheet based approach previously and we know with a high degree of certainty who our members are, the membership they possess and whether any subscriptions are in arrears etc. The degree of control the solution has given us has enabled us to grow the club and make informed investment decisions in assets for the club.

myClubhouse is ideal for grassroots Football clubs

Dear Calum,
Thank you very much for taking the time to review us. We are delighted myClubhouse has worked out so well for your football club.
Kind regards,
Joanne

Once set up, I was amazed at how easy it was to customize my website to my club's needs.

The definitive tool to manage my club efficiently and without complications

I was Club Captain for 7 years and used the software in many different ways including managing the club's policies and procedures. Documents are extremely easy and quick to load and also to edit which made my life much easier. The introduction of GDPR could have made caused the club some issues but the developers were quick to make the necessary changes to the software.

Review for myClubhouse software

Hi, 
Many thanks for your review. It's great to hear that myClubhouse has made your life much easier!  To address your point on browser compatibility: myClubhouse works on all modern browsers including Chrome, Firefox, MS Edge and Safari.  More recent releases of the system also support some older browsers like MS Internet Explorer 11 though the user experience on these outdated browsers will often be less performant.
Kind regards, 
Matthew

Several processes have been automated, saving us time and effort. It is now possible for Club members to book rinks; book places on both bowling and social events; and put their names forward for selection in matches. The Team Captain finds it very useful to pick teams as players are automatically notified and their confirmation sought.  And all this from their own home instead of having to visit the Clubhouse.
The customer service is exceptionally good, our queries are usually  answered promptly and helpfully.

Review of myClubhouse

Dear Chris,
Thank you very much for taking the time to review myClubhouse. We are glad you are so happy with it. I have some very good news for you, our Competitions module now supports knockouts! We will get in touch to arrange a demo/free trial.
Kind regards,
Joanne

Always happy to take suggestions for improvement
Since purchasing the software the style and functionality has improved/been built beyond recognition
Developers are excellent to work with
Our members really like using it, find it easy to navigate
recent improvements have meant that we now have a single interface rather than having to have a separate website
Most common comment from our users is - "no idea how we managed before we purchased Clubhouse"



Dear Lindsay,
Many thanks for your review, it is a pleasure working with you. We are sorry response times have been down a bit whilst we all cope with the pandemic, but we are picking up the slack now!  
Kind regards,
Joanne

The team have been very helpful and implemented some ideas such that i have recommended it to others.

User Experience

Dear Julian,
Many thanks for taking the time to review myClubhouse. We are delighted you have now moved all your content to myClubhouse and are using your own domain to point to the site. We look forward to helping your athletic club reach new heights!
Kind regards,
Joanne and Matthew

Great sport software

Dear Samuel.
Thanks for your review! Which club are you from?
Kind regards,
Joanne

Fantastic product with great customer support.  The addition of new features such as duty rota management is a huge benefit.

Great Membership Management tool

Dear Chris,
Thank you for taking to time to review myClubhouse for your sailing club. It has been a pleasure to work with you and we are glad you like the new Duty Rota feature which was suggested by and developed in conjunction with several sailing clubs. It's also great to hear you and finding it easy to manage your data and keep it GDPR compliant.
Kind regards,
Joanne

Very user- friendly and is UK based so reinforces a strong connection with the product and a sense that they understand our requirements.

MyClubhouse for Penguin Cruising Club

Dear Michael,
Thank you for your review. I'm glad to hear myClubhouse is working so well for your cruising club.
Kind regards,
Joanne

Very good, MyClubhouse have been prompt in getting back to queries and were very pro-active during Covid in building out and asset management tool allowing us to introduce a net booking system that could be managed to ensure numbers at nets were controlled. I've been very impressed with the support given.

MyClubhouse for Normandy CC

Dear Philip,
Thank you for your detailed review. It is always a pleasure to work with you and your club. We will work on ways to simplify the reporting tool and we hope you continue to enjoy myClubhouse for many years to come!
Kind regards,
Joanne

Replacing a legacy honegrown system that has grown up over the years was never going to be easy. myClubhouse, and the team behind it has made many efforts to fit our needs, and gives us new innovations that we hadn't considered as part of the releases.

Good product, backed up with the service and support

Dear Ian,
Thank you for reviewing myClubhouse for your model engineers' society. It's great to hear it's working well for your memberships, payment processing and events. We are always happy to receive suggestions to improve ease of use etc. and will always keep on improving the system.
Kind regards,
Joanne

We have massively improved the Club's Member and Subscription administration with this software. We now have an elegant, attractive system where the members update their own details, we have an up-to-date view of their subscription status and can communicate with either the entire membership or very flexible subsets easily and effectively.
The support has been outstanding, with rapid answers to our questions from the UK developers, several new features added within the base product and very professional support for the original implementation and data migration from our previous in-house system.

myClubhouse at Yealm Yacht Club

Dear Philip, 
Many thanks for your positive review. It is always a pleasure to work with you and your yacht club and so we are delighted you are so happy. 
Kind regards,
Joanne

Regular use of the system makes people familiar with the system. and it people are emailed links / shortcuts,  this can help with getting at Events / Membership / Renewals and facilities etc.. The email system and email delivery tracking is particularly well done.  Some management staff at Malden still find it difficult to get to what they see as something that should be simple, for example new members details waiting for approval does not have all the information need on one screen (we dont use automatic approval) 

myclubhouse review from Malden DSME ltd

Dear Mark,
Thank you very much for taking the time to review myclubhouse for your model railway society. We are delighted our system is helping you manage your memberships and your fantastically popular public events. We appreciate sometimes there may be a few too many clicks required to get at the information you want, and we always welcome feedback and suggestions for improvements through our online support desk, as you have been doing.
It's great to hear that the email system is so appreciated.
Best wishes,
Joanne

I’m happy with the product & service provided 

Worth the investment

Dear Chris,
Thank you very much for reviewing myClubhouse for your cricket club, I am glad it has hugely reduced your admin time. We are always working on improvements and ease of use so we are always open to suggestions on how this could be made simpler.
Kind regards,
Joanne

MyClubhouse has saved hours and hours and pounds

Thank you Neil, it is a pleasure to work with you and your cricket club!
Kind regards,
Joanne

After looking at many alternatives it was decided to use myClubhouse as the database for our sailing club.
We have been using the software for 18 months now and have just completed our second renewal period. Renewal notices were sent out automatically and members renewed noticeably quicker than in the past with 80% of these paying on-line, the fees being automatically credited to the club bank account. Fantastic!
Relevant data can now be made available to specified club officers - not only useful for the day to day management of the club but  also to provide the committee with valuable information for use in monitoring and planning future developments.
During the second year we migrated our website across to myClubhouse. This was very easy to do and has been very successful.
We have just used the Event Manager for the first time to enable members to sign up for the Annual Dinner. Once again this was very easy to do. Members were able to pay on-line and during the sign-up process were able to select their menu choices. A terrific help to our Social Secretary.
During the coming year we will be piloting the use of the Club Shop for the sale of club merchandise.
myClubhouse is extremely flexible and can be adapted to fit any club set up. They really do seem to have thought of everything. I have no reservations whatsoever in recommending myClubhouse.

Feature rich software.  Great flexibility. Easy to use and great support.

Dear Roy,
Many thanks for your very helpful review. We are delighted that myClubhouse has saved you time and enabled you to collect membership fees more quickly.
We do appreciate there is a steep learning curve for administrators at first and we are doing our best to address this. We are gradually putting in place more guides and simplifying processes as much as possible. In the meantime we are always on hand to offer live demos, telephone and email guidance as well as a free set-up and data import service.
It has been a pleasure working with you and your colleagues at Dittisham Sailing Club over the past 18 months and we are delighted you are dipping your toes into some more features such as Events Manager and Club Shop.
Kind regards,
Joanne

A great product with outstanding customer service 

Dear Chris,
Thank you very much for taking the time to review myClubhouse for your running club. We are glad you are so happy with the system and the support. All the best,
Joanne

We selected MyClubhouse on the basis of a personal recommendation from an officer of another club, who have used the product successfully for several years.  The support team were very helpful with migrating membership data and have been very responsive to any problems I've logged.
We've only been using the system for a couple of months now, and at the moment are still wondering whether or not the benefits of the system were worth the cost we've paid - mainly because of the number of members still opting to apply for membership renewals manually rather than via the system.
After the effort we've already put in to get the system up and running we will persevere, but we may need to give serious consideration whether or not to renew for a second year.
I recognise that in a month or two, once most members have renewed, I may be feeling a lot more positive about MyClubhouse.

A potentially powerful membership tool but some of our members are baffled by it

Hi Kevin, 
Thank you for taking the time to review myClubhouse.  I am obviously quite concerned to hear that some of your members have found the site confusing and would love to discuss this with you in more detail.  We are always looking for ways to improve the system and make it easier to use.  Regarding the front page, there are several customisation options available which I can demo to you whenever you have time, and there will be many more options coming in future releases.  I would also like to discuss your membership card requirements as we may be able to improve things there as well. Thanks again for the review and I will follow up with you directly regarding the issues above.
Kind regards, 
Matthew

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