Club Right Pricing, Features, Reviews & Comparison of Alternatives

Club Right

Gym management software built by gym owners, for gym owners.

4.93/5 (75 reviews)

Club Right overview

What is Club Right?

ClubRight is a cloud-based gym membership software designed for gyms, clubs, dance and fitness studios, and martial arts centers. The platform offers member management, billing and payment management, self-service portals, progress tracking, lesson planning, and reporting.

The online marketing portal allows users to manage marketing campaigns. Instructors and members can use the online calendar feature to schedule courses. The dashboards display daily schedules, as well as notifications and reminders. Members can access a self-service portal to track their training progress, view and schedule courses, communicate with instructors, make payments, and generate reports. With ClubRight, instructors can even book rooms and slots. Designing tools allow users to add branding to welcome screens, membership forms, payment receipts and invoices. The ClubRight member app allows members to create their own app to encourage members and staff to stay connected and generate more leads.
www.clubright.co.uk

Pricing

Starting from
£69/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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Club Right user reviews

Excellent
70

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.9
  4.9
Victoria Coles

Easiest & best!

Used daily for 6-12 months
Reviewed 2018-12-13
Review Source: Capterra

The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Pros
Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Cons
It wipes our previous months classes off at the end of the month

Response from Club Right


Thank you for the positive review Victoria! We're always happy to help with anything you need ¿
Kind Regards, Taylor @ ClubRight

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Naomi McCombie

ClubRight is right for our club

Used daily for 6-12 months
Reviewed 2019-07-22
Review Source: Capterra

ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price. Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight. The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented. ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company. Our members love it as they have control and can do and see everything through the app too. Wayne and the team are just fantastic.

Pros
Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really.

Cons
Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account. That being said ClubRight are on the ball and it's part of their development.

Response from Club Right


Hi Naomi! Thank you for the positive review! Kind Regards, Taylor at ClubRight

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tina Silver

So happy we switched to ClubRight!

Used daily for less than 6 months
Reviewed 2020-10-30
Review Source: Capterra

Customer tracking during covid is vital, and the software has that capability, even as we hope never to need it. When we've had issues, the team are quick to respond and help solve the problem. This includes video calls with the [SENSITIVE CONTENT HIDDEN] , if needed.

Pros
Love that we can see all the information in one place! Our members and team are able to see exactly how many people are in the club at any time, update class schedules as well as keep on top of stock levels through the till.

Cons
Some features are only available if you are also using a partner software, which wasn't explained at the start. Therefore we didn't have some functionality that had been shown during the sales presentation. As it happens, we have now switched the other supplier, so have the full package now!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenn Hodgkinson

Introduction of an IT system at Settle Pool

Used daily for less than 6 months
Reviewed 2020-10-28
Review Source: Capterra

Due to the timing of the introduction of the system and the compulsory closure of the pool due to COVID 19 the timing was not great.

Pros
The software is clear and a modern up-to-date user face. It has taken away a lot of the manual processes previously in place, thus saving us time and enabling us to do more with the data e.g. better marketing of the pool.

Cons
The software doesn't seem to allow the software administrator to move credits from one linked account to another e.g. relative or friend. The inability to ring and speak to someone at Clubright when you have a query about the system. The online chat is not ideal, can take too long and when replies come back as a user it doesn't always answer the question and we have still not understood how or what to do. Far easier to pick up the phone!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Olly Dial

Elite Fitness

Used daily for 6-12 months
Reviewed 2020-08-01
Review Source: Capterra

The guys at ClubRight have gone above and beyond to help me, unfortunately through no fault of ClubRight I have had issues and they have always on hand to help out, customer service is 5 star and although I am only a small club they have made me feel like their only client at time’s, ClubRight has a family run feel about it and I would highly recommend them to anyone.

Pros
The App is what attracted me the most to using ClubRight, having everything member’s need just one click away has made a massive difference in the running of our club.

Cons
The only issue I have is with the integration with Harlands who are my DD providers, due to the lack inconsistency of integration I have often not seen a true reflection of my members and daily takings to solve this I have made the decision to start using Go Cardless to collect my DD in future as they have a 100% integration with ClubRight which we’ll enable me to use all their features.

Response from Club Right


Thank so much for these positive comments makes the whole work we do worthwhile.
Thanks ClubRight team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Club Right pricing

Starting from
£69/month
Pricing options
Subscription
View Pricing Plans

£69.00 /month + VAT

Club Right features

Activity Dashboard
Attendance Tracking
Calendar Management
POS
Reporting & Statistics

Attendance Management (73 other apps)
Automated Scheduling (48 other apps)
Automatic Notifications (54 other apps)
Billing & Invoicing (72 other apps)
Class Scheduling (61 other apps)
Client Portal (50 other apps)
Credit Card Processing (49 other apps)
Customer Database (47 other apps)
Customizable Branding (44 other apps)
Electronic Payments (85 other apps)
Event Management (44 other apps)
Event Scheduling (55 other apps)
Registration Management (72 other apps)
Reminders (46 other apps)
Website Integration (50 other apps)

Videos and tutorials

Additional information for Club Right

Key features of Club Right

  • Association membership
  • Attendance tracking
  • Billing & invoicing
  • Booking management
  • Check-in manager
  • Club membership
  • Communication management
  • Contract management
  • Email marketing
  • Employee management
  • Event management
  • Forecasting
  • Gym membership
  • In-built messenger
  • Integrated marketing tools
  • Inventory management
  • Marketing management
  • Member database
  • Member portal
  • Membership management
  • Nonprofit membership
  • Payment processing
  • Point of sale (POS)
  • Progress tracking
  • Sales tracking
  • Stock management
View All Features

Benefits

• Manage memberships on the go from any internet-enabled device. ClubRight includes native iOS and Android mobile apps.
• Customers can make secure payments online with in-built payment features.
• Enables users to track and forecast sales, as well as create reports from an online panel.
• Members have full control and can view timetables and availability, plus make bookings online.
• Communicate with clients easily through in-built messaging tools.