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ShapeNet Logo

Club management software for health & fitness centers

Table of Contents

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ShapeNet - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ShapeNet overview

What is ShapeNet?

ShapeNet is a cloud-based club management software designed for health and fitness centers of all sizes, including multi-site locations and complex wellness centers. The software offers member engagement tools, auto-billing, a workout video library, a virtual program builder, a mobile app, online registration, and more. It allows users to add custom video content, sell different video sets, and extend services for members who cannot physically attend a club location. ShapeNet also provides reporting to track engagement levels with videos.

Starting price

99 /
per month

Alternatives

with better value for money

ShapeNet’s user interface

Ease of use rating:

ShapeNet pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(16)
5(31)

What do users say about ShapeNet?

Users say ShapeNet offers excellent customer support, with prompt and thorough responses to their issues and questions. They appreciate the helpfulness of the support team during setup, training, and ongoing use, and find the service attentive and reliable. Some indicate that their concerns are resolved quickly, making them feel valued as clients.

Reviewers feel the support team is consistently available and receptive to feedback, with some noting ShapeNet’s willingness to implement user-suggested changes. They report that ongoing assistance and post-purchase support contribute positively to their overall experience, though a few wish for more proactive product improvements.


Who uses ShapeNet?

Based on 50 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Recreational Facilities and Services
Hospital & Health Care
Sports

Use cases

Personal Trainer
Club Management
Membership Management
Fitness
Gym Management

ShapeNet's key features

Most critical features, based on insights from ShapeNet users:

Mobile app
Inventory management
Membership management
Enrollments/Onboarding
Billing & invoicing
Payment processing

All ShapeNet features

Features rating:

Client profiles
Application management
Member database
Dues management
Website management
Mobile booking
Mobile access
Membership renewals
Member types
Member portal
Member directory
Member communication
Member accounts
Marketing automation
Lead management
Invoice management
Inventory tracking
Instructor management
In-person trainer
Hybrid trainer
Group scheduling
Gamification
For gyms
Fitness plan
Fitness performance tracking
Fitness assessments
Family Memberships
Facility scheduling
Contract/License management
Website integration
Waiver management
Wait list management
Visitor management
Transaction history
Third-Party integrations
Team management
Staff management
Social media integration
SMS messaging
Self service portal
Self check-in/check-out
Secure login
Reporting/Analytics
Reporting & statistics
Rental management
Reminders
Registration management
Recurring/Subscription billing
Push notifications
Point of sale (pos)
Online trainer
Online registration
Online booking
Nutrition program
Multi-Location
Community management
Communication management
Client portal
Client management
Class scheduling
Class registration
Class management
Child Care
Check-in/Check-out
Certification tracking
Calendar sync
Calendar management
Booking management
Barcode/Ticket scanning
Automated scheduling
Attendance tracking
Attendance management
Appointment scheduling
Appointment management
API
Alerts/Notifications
Activity tracking
Activity Management
Activity dashboard
Access controls/permissions
Facility management
Exercise library
Event ticketing
Event scheduling
Event management
Event calendar
Equipment tracking
Employee management
Email templates
Email marketing
Email management
Email campaign management
Electronic payments
eCommerce management
Document management
Discount management
Data import/export
Customizable templates
Customizable reports
Customizable forms
Customizable branding
Customer engagement
Customer database
Customer accounts
CRM
Credit card processing

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ShapeNet pricing

Value for money rating:

Starting from

99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ShapeNet price and value

Value for money rating:

To see what individual users think of ShapeNet's price and value, check out the review snippets below.

“The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers.”
JC

John C.

Owner

“Shapenet software is outstanding. Even better is the support we have received and most recently the support from reps.”
BD

Bob D.

Admin

ShapeNet customer support

What do users say about ShapeNet customer support?

Customer support rating:

We analyzed 22 verified user reviews to identify positive and negative aspects of ShapeNet customer support.

Widespread user sentiment highlights prompt and thorough responses from ShapeNet's customer support team.

A large number of users praise the knowledgeable and helpful staff, especially during setup and ongoing assistance.

Support options

Chat
24/7 (live rep)
Email/help desk
Faqs/forum
Knowledge base
Phone support

Training options

Live online
Webinars
Documentation
In person
Videos

To see what individual users say about ShapeNet's customer support, check out the review snippets below.

“What I love the most about this software is the customer service and prompt attention to all, and any of my issues I may have. ”

TR

Tonya R.

Founder

“Great customer service, very timely in their response time. Once we got the initial conversion done, and my training complete it has been a lot smoother.”

TG

Trisha G.

Owner/Manager

“They promoted customer service and they have delivered on that whenever we have a question or need assistance.”

MM

Maegan M.

Owner

ShapeNet FAQs

Q. What type of pricing plans does ShapeNet offer?

ShapeNet has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ShapeNet?

ShapeNet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ShapeNet support?

ShapeNet supports the following languages:
English


Q. Does ShapeNet support mobile devices?

ShapeNet supports the following devices:
Android, iPad, iPhone


Q. Does ShapeNet offer an API?

Yes, ShapeNet has an API available for use.


Q. What level of support does ShapeNet offer?

ShapeNet offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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