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ShapeNet
Club management software for health & fitness centers
ShapeNet Pricing, Features, Reviews and Alternatives
ShapeNet product overview
Price starts from
99
Per month
What is ShapeNet?
ShapeNet is a cloud-based club management software designed for health and fitness centers of all sizes, including multi-site locations and complex wellness centers. The software offers member engagement tools, auto-billing, a workout video library, a virtual program builder, a mobile app, online registration, and more. It allows users to add custom video content, sell different video sets, and extend services for members who cannot physically attend a club location. ShapeNet also provides reporting to track engagement levels with videos.
Typical customers
Platforms supported
Support options
Training options
ShapeNet pricing information
Value for money
4.3
/5
50
Starting from
99
Per month
Pricing options
Value for money contenders
ShapeNet features
Functionality
4.2
/5
50
Total features
111
6 categories
Most valued features by users
Functionality contenders
ShapeNet users reviews
Overall Rating
4.3
/5
50
Positive reviews
82
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.42/10
31
10
6
1
2
Overall rating contenders
Crystal C.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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I run my entire business through shape. I absolutely love it!
From the very beginning I was incredibly impressed with all the functionality. It does everything! It's easy to use, and the customer service is the very best across the board. They respond immediately and are so incredibly smart and know how to fix anything I mess up.
There is nothing I don't like. Everything is always taken care of.
John C.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
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The [SENSITIVE CONTENT] is one phone call away. I've worked with a lot of companies for various services and the defining factor in quality and performance across the board is: How involved is the [SENSITIVE CONTENT]. [SENSITIVE CONTENT] Is very involved in the daily decision making and development of Shapenet and it shows. The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers. I'm very impressed
There are a few (very few) functions that aren't ironed out completely. I have a unique business model where all staff acts as managers (sale, PT, group X, customer management, etc.) in different ways depending on projects they are working on. So building that functionality in the system takes a few extra steps. I also have a large service menu associated with membership and sometimes adding those services onto each membership is labor intensive. However all of these things are totally manageable and I would recommend this service to anyone.
Jennifer L.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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Horrible Experience with this company. I'm shocked that they have any clients with an experience like this. I had elected to use this company for all of our . After not meeting the conversion deadlines, as promised ,we decided to not use their services and gave notice. It should be noted that they promised many features on the software that we required but found at the time of conversion that they...
No pros were added to this review
Promises of features that were never installed.
As the owner of ShapeNet, let me take the time to respond and clarify some points. I'm disappointed you had a bad experience with us, but you did demo the product several times and liked it. for the conversion, we clearly stated that we needed info from your team AND your team needed to verify data before you went live. your team refused to do that. after spending over 2 months on the conversion with...
Bob D.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.
System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.
Needs better integration of features to allow easier and quicker data input during busy hours. Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field...
DORIS A.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
Review source
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I have been using SHAPE.NET for over 8 years and it is the best club software out by far
The software is easy to use, the [SENSITIVE CONTENT HIDDEN] is very hands-on and he has a fabulous staff, [SENSITIVE CONTENT HIDDEN] is incredible, she always answers the phone when I call, she handles all the problems I have immediately, she is just unbelievable. She makes my shape.net experience very perfect.
If theres a problem having to do a support ticket
ShapeNet FAQs
ShapeNet has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ShapeNet?
ShapeNet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ShapeNet support?
ShapeNet supports the following languages:
English
Q. Does ShapeNet support mobile devices?
ShapeNet supports the following devices:
Android, iPad, iPhone
Q. Does ShapeNet offer an API?
Yes, ShapeNet has an API available for use.
Q. What level of support does ShapeNet offer?
ShapeNet offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Common ShapeNet comparisons
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