Gitanjali Maria Articles

how-to-measure-customer-satisfaction-image
Customer Experience

How To Measure Customer Satisfaction

Mar 01, 2021

Sales

How to Use Predictive Analytics: 5 Steps to Get Started

Sep 17, 2018

Security

Everything you need to know about security assessments to safeguard your data

Apr 06, 2018

customer-data-capture-image
CRM

From Surveys to Social Listening: Everything You Need To Capture Customer Data

Sep 01, 2020

predictions-for-the-future-of-business-analytics-image
Business Intelligence

Future of Business Analytics: 5 Predictions for 2025 and Beyond

Apr 22, 2021

cybersecurity-incident-response-plan-image
Security

How To Create a Cybersecurity Incident Response Plan

Nov 24, 2020

Security

Endpoint security vs. antivirus software: Which does your small business need?

Sep 27, 2018

security-assessment-template-for-small-businesses-image
IT Management

IT Security Assessment Template To Conduct Thorough Security Audits for Your Business

Apr 07, 2021

social-media-rules-for-employees-image
Marketing

Data Privacy in the Digital Age: Why You Need Social Media Rules for Employees

Mar 16, 2021

what-is-data-mining-small-business-image
Business Intelligence

Convert Data to Dollars: The Business of Mining Data

Jan 31, 2020

how-to-build-a-digital-business-image
Tech 101

How To Kick-Start Your Digital Business

Feb 24, 2021

how-to-build-a-tech-stack-image
Tech 101

How To Build a Tech Stack To Level Up Your Small Business

Feb 16, 2021

avatar

Gitanjali Maria

Sr. Content Analyst
Hey there, I’m Gitanjali Maria. I’m a senior content analyst at GetApp. I bring you insights about CRM, sales, customer experience, and data security. I’m an MBA from Loyola College, India, and experienced in tech research. Home base: Gurugram, India. (1-2) things about me: Enjoy reading all genres and making junk art. The [1-2] tech trend[s]/innovation[s] I think you should keep an eye on: Watch out for all the things AI can revolutionize!