This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

AIM

Cloud-based point of sale (POS) software for retailers

visit website

AIM Pricing, Features, Reviews and Alternatives

AIM product overview

Price starts from

$

995

What is AIM?

AIM is a cloud-based point of sale (POS) software, designed to assist retailers with inventory control, purchasing, employee management, customer loyalty programs, and sales reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online
Videos

AIM pricing information

Value for money

3.7

/5

162

Price starts from

$

995

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AIM features

Functionality

4.1

/5

162
Total Features40 5 categories

Most valued features by users

Inventory Management
Point of Sale (POS)
Multi-Location
Order Management
Sales Reports
Billing & Invoicing
Inventory Tracking
Customer Database

Functionality contenders

AIM users reviews

Overall rating

4.0

/5

162

Positive reviews

79%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.95/10
Rating distribution

5

4

3

2

1

75

53

12

13

9

Pros
The price point is very affordable and tech help has always been good Bryan is great at what he does.

PS

Phyllis S.

Overall we are very happy with AIM for our business. The tech support is awesome.

HV

Holly V.

I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.

MF

Mark F.

Cons
They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable.

BH

Bill H.

If there is a problem after hours or on weekends, there is nobody there to answer those questions or fix those problems.

SG

Steve G.

Unfortunately, previous employees didn't understand POS software and we are not using many of the features, as our database is really messed up from being misused over the years.

SM

Sheila M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Its really easy to make reports which is good for this type of software

Reviewed 4 years ago
Pros

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Cons

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pleased!

Reviewed 10 months ago

Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Pros

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Cons

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Legacy database that our company is slowly replacing with more modern systems

Reviewed 4 years ago

Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Pros

Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Cons

The user interface has very few, if any, task stream allowances or cross linking between data entry areas. The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them. Then... Restarting from the home screen, module you need to add or edit...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AIMsi Does it All (almost)

Reviewed 5 years ago

Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some...

Pros

Accounting Rentals POS Touchscreen support Integrated Credit Card Employee Management Membership Modules Integrated Gift Cards Inventory Control Invoice Management

Cons

The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately The payroll is not very robust

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Softrware, and even better customer service

Reviewed 5 months ago
Pros

Three (3) years ago, as I was increasingly becoming frustrated with my previous POS system, I researched various options. In doing so, I discovered a software system called AIMsi, which is a Tri-Technical system. I was contacted by [SENSITIVE CONTENT HIDDEN] and walked through the process and signed the agreement. Admittedly, navigating this software was a bit intimidating I became frustrated with...

Cons

sometimes the software can appear to be complicated gaining a understanding of its functionality helps

AIM FAQs and common questions

AIM has the following pricing plans:
Starting from: $995.00
Pricing model: One Time License


AIM has the following typical customers:
Freelancers, Mid Size Business, Small Business


AIM supports the following languages:
English


Yes, AIM has an API available for use.


AIM offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat

Related categories