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AIM Point of Sale Software Solution for specialty retailers.

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AIM Pricing, Features, Reviews and Alternatives

AIM product overview

Price starts from

995

One-time payment

Flat Rate

What is AIM?

Tri-Tech empowers retailers, enabling them to focus on their craft and the customer while spending less time in the operational weeds. Our full suite of network-based POS solutions provides the tools and technology you need to keep your business running like a well-oiled machine ― all customized to your niche market.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat

Training options

Videos
In Person
Documentation
Webinars
Live Online

AIM pricing information

Value for money

4.0

/5

200

Starting from

995

One-time payment

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

AIM features

Functionality

4.2

/5

200

Total features

42

5 categories

Most valued features by users

Inventory Management
Multi-Location
Order Management
Point of Sale (POS)
Billing & Invoicing
Customer Database
Sales Reports
Customizable Reports

AIM users reviews

Overall Rating

4.1

/5

200

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10
Rating distribution

5

4

3

2

1

101

63

14

13

9

Pros
Tech support is there to help us out when there are questions. The training videos are full of good advice and very helpful hints to make the software work better for us.
Overall we are very happy with AIM for our business. The tech support is awesome.
I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.
Cons
They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable.
Unfortunately, previous employees didn't understand POS software and we are not using many of the features, as our database is really messed up from being misused over the years.
The program has a lot of errors that causes it to shut down. Using the the inventory update Min/Max is confusing, especially with seasonal inventory.
TC
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Tara C.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Phenomenal Experience

Reviewed 4 years ago

We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I...

Pros

We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!

Cons

I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.

BB
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Bill B.

Music, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An overall great product

Reviewed 2 years ago

We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.

Pros

There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.

Cons

The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.

AB
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Adam B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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AIM once the sale is made we don't care.

Reviewed 2 years ago

I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now. Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format) Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.

Pros

Looks like if it worked it would be nice.

Cons

The way it just sits there with no data for the last several years waiting for AIM software to finish their job. The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

JL
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Julio L.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Softrware, and even better customer service

Reviewed 3 years ago
Pros

Three (3) years ago, as I was increasingly becoming frustrated with my previous POS system, I researched various options. In doing so, I discovered a software system called AIMsi, which is a Tri-Technical system. I was contacted by [SENSITIVE CONTENT HIDDEN] and walked through the process and signed the agreement. Admittedly, navigating this software was a bit intimidating I became frustrated with...

Cons

sometimes the software can appear to be complicated gaining a understanding of its functionality helps

CK
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Carl K.

Sporting Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Customer Support

Reviewed 5 years ago

Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been...

Pros

The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Cons

Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

AIM FAQs

Q. What type of pricing plans does AIM offer?

AIM has the following pricing plans:
Starting from: $995.00
Pricing model: One Time License


Q. Who are the typical users of AIM?

AIM has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does AIM support?

AIM supports the following languages:
English


Q. Does AIM offer an API?

Yes, AIM has an API available for use.


Q. What level of support does AIM offer?

AIM offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat

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