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AIM Pricing, Features, Reviews and Alternatives
AIM FAQs
AIM product overview
Typical customers
Platforms supported
Support options
Training options
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Starting from
995
One-time payment
Flat Rate
Starting from
79
Per month
Flat Rate
AIM pricing information
Value for money
4.0
/5
199
Starting from
995
One-time payment
Flat Rate
Pricing options
Value for money contenders
AIM features
Functionality
4.2
/5
199
Total features
40
5 categories
Most valued features by users
Functionality contenders
AIM users reviews
Overall Rating
4.1
/5
199
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.09/10
100
63
14
13
9
Overall rating contenders
Tara C.
Retail, 1-10 employees
Used daily for 6-12 months
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We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I...
We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!
I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.
Bill B.
Music, 11-50 employees
Used daily for 2+ years
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We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.
There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.
The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.
Adam B.
Retail, 1-10 employees
Used daily for 2+ years
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I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now. Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format) Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.
Looks like if it worked it would be nice.
The way it just sits there with no data for the last several years waiting for AIM software to finish their job. The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.
Georg L.
Sporting Goods, 11-50 employees
Used daily for 2+ years
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Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some...
Accounting Rentals POS Touchscreen support Integrated Credit Card Employee Management Membership Modules Integrated Gift Cards Inventory Control Invoice Management
The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately The payroll is not very robust
Brian H.
Music, 1-10 employees
Used daily for 2+ years
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Overall it is very good. [SENSITIVE CONTENT] in tech support has been our go-to guy. He has been extremely helpful especially when it comes to the scheduling module. He has been willing to test issues that we have come across and implement changes to the software. I personally can't thank him enough for his patience and willingness to continue to work with us to make the scheduling module the best it can be.
We decided to go with AIM because it was an all-in-one POS system. We have retail sales, charge accounts, repair tickets, lessons scheduling and rentals/payment plans. To have all of that in one system was the most important to us. We also did not want a subscription based software. We wanted to own the product. That was a close second in importance
It can have it's issues. It takes a long time to understand how things work.
Common AIM comparisons
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