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baxus

4.6
(22)

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Salon + spa software for small businesses

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(4)

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baxus Pricing, Features, Reviews and Alternatives

baxus FAQs

Q. What type of pricing plans does baxus offer?

baxus has the following pricing plans:
Starting from: £3.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of baxus?

baxus has the following typical customers:
Freelancers, Small Business


Q. What languages does baxus support?

baxus supports the following languages:
English


Q. Does baxus offer an API?

No, baxus does not have an API available.


Q. What other apps does baxus integrate with?

baxus integrates with the following applications:
Mailchimp


Q. What level of support does baxus offer?

baxus offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

baxus product overview

Price starts from

3

/user

What is baxus?

baxus is a web-based spa and salon management solution designed specifically for single salon operators and small businesses. The solution allows users to book appointments, sell or market their services and generate reports to analyze various parameters. baxus offers a full knowledge base, webinars and user community for the quick resolution of any problems faced by users.

Key benefits of using baxus

? baxus allows users to schedule appointments with clients and send them reminder SMS messages as per their time zone.

? Users can book and un-book treatment rooms and equipment through baxus.

? The solution helps salons to create, send and track customized emails to all clients via an integration with MailChimp.

? Users can include customer photographs on client cards, which helps in recognizing repeat customers and offering personalized services once they arrive for their appointment.

? Users can generate invoices and manually apply discounts (by percentage or price) for recurring customers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos

Not sure about baxus? Compare it with a popular alternative

Starting from

3

/user

Free plan
Free trial
Pricing range

Starting from

165

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

baxus pricing information

Value for money

4.8

/5

22

Starting from

3

/user

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

baxus features

Functionality

4.4

/5

22

Total features

32

5 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Third-Party Integrations
Multi-Location
Point of Sale (POS)
Billing & Invoicing
Customer Database
Sales Reports

Functionality contenders

baxus users reviews

Overall Rating

4.6

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10
Rating distribution

5

4

3

2

1

15

5

2

0

0

Pros
I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
The value of this software is amazing, there is part of you who thinks its too good to be true. Trust me it delivers exactly what it promises.
It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
Cons
The system failed to issue notification on new booking. We reported this multiple times and never had any reply.
The separate phone number for the reminder text messages confuse customers.
Text message length is limited. No option to send either a text or email individually.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple to set up

Reviewed 6 years ago

I have found reports and general use functional and practical

Pros

I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.

Cons

The separate phone number for the reminder text messages confuse customers.

GM
AvatarImg

Gillian M.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing online diary

Reviewed 6 years ago

In all I am delighted with this service. Keep up the good work.

Pros

I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.

Cons

Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.

TW
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Tamara W.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Satified

Reviewed 5 years ago

im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)

Pros

The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.

Cons

There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.

CP
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Craig P.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beat on the market

Reviewed 6 years ago
Pros

I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Cons

Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day

mp
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michelle p.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

very happy client

Reviewed 7 years ago

I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

Pros

easy to use and its in the cloud so available 24/7

Cons

stock needs more reports and needs a "time Clock" for staff.

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