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baxus is a web-based spa and salon management solution designed specifically for single salon operators and small businesses. The solution allows users to book appointments, sell or market their services and generate reports to analyze various parameters. baxus offers a full knowledge base, webinars and user community for the quick resolution of any problems faced by users.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
22
Starting from
12
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
22
Total features
35
5 categories
Functionality contenders
Overall Rating
4.6
/5
22
Positive reviews
15
5
2
0
0
AR
Anonymous Reviewer
DM
Demetria M.
CP
Craig P.
DD
Dominika D.
AR
Anonymous Reviewer
KM
Kate M.
Overall rating contenders
Anonymous Reviewer
Verified reviewer
Cosmetics, self-employed
Used daily for 6-12 months
Review source
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I have found reports and general use functional and practical
I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
The separate phone number for the reminder text messages confuse customers.
Gillian M.
Cosmetics, self-employed
Used daily for 2+ years
Review source
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In all I am delighted with this service. Keep up the good work.
I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.
Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.
Tamara W.
Retail, self-employed
Used daily for less than 6 months
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im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)
The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.
There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.
michelle p.
Consumer Services, 1-10 employees
Used daily for 6-12 months
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I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.
easy to use and its in the cloud so available 24/7
stock needs more reports and needs a "time Clock" for staff.
Craig P.
Hospitality, self-employed
Used daily for 2+ years
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I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day
Q. What type of pricing plans does baxus offer?
baxus has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of baxus?
baxus has the following typical customers:
Freelancers, Small Business
Q. What languages does baxus support?
baxus supports the following languages:
English
Q. Does baxus offer an API?
No, baxus does not have an API available.
Q. What other apps does baxus integrate with?
baxus integrates with the following applications:
Mailchimp
Q. What level of support does baxus offer?
baxus offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat