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HITS Logo

Shop management software for auto repair services

Table of Contents

HITS - 2026 Pricing, Features, Reviews & Alternatives

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HITS overview

What is HITS?

HITS is a complete shop management software that provides businesses with all the tools you need to run an efficient retail operation, including POS, interactive vendor pricing and ordering, inventory management, accounting and reporting.

HITS can help maximize profits by automatically managing vendors and their pricing. It also comes with an accounting package that helps keep track of all financial transactions in a user-friendly program.

The application enables users to track all parts of the business including sales history, inventory levels, employee performance, and customer satisfaction.

Starting price

225 /
per month

Alternatives

with better value for money

HITS’s user interface

Ease of use rating:

HITS reviews

Overall rating

4.9

/5

27

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

25

2

0

0

0

Pros
“We attribute a large part of our success to having good technology in place. HITS BPOS has helped facilitate our growth and the support team is fantastic.”
RC

Russ C.

General Manager

“The consistent factor throughout those years has been top shelf service everytime. I have complete confidence that when I need attention regarding my HITS POS system, I will get their very best.”
RM

Randall M.

President

“It's great for inventory management and point-of-sale. We do a little bit of everything from towing to commercial to retail and HITS is great in all aspects of the business.”
WT

Wes T.

Manager

Cons
“Just shoot them an e-mail and they usually respond the same business day. If they dont have the answer for you same day, they call you back when they do and follow up.”
O"

Osmany ".

“I have been a customer since 2009, not very computer savy I was nervous about using any operating system.”
tp

tony p.

Owner

HITS's key features

Most critical features, based on insights from HITS users:

Appointment scheduling
Employee scheduling
Appointment management
Reminders
Maintenance scheduling
Quotes/Estimates

All HITS features

Features rating:

Billing & invoicing
Labor rates
Accounting
Alerts/Notifications
CRM
Estimating
Inventory management
Point of sale (pos)
Service history
VIN lookup
Work order management

HITS alternatives

HITS logo

Starting from

225

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NAPA TRACS logo
visit website

Starting from

109

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shop-Ware logo
visit website

Starting from

249

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Orderry logo
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HITS pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Wholesale Pricing

250

Per month

Features included:

  • Emergency support
  • Software hosting
  • Automatic updates
  • 7-day rolling backups

Retail Pricing

225

Per month

Contact vendor for more details

User opinions about HITS price and value

Value for money rating:

To see what individual users think of HITS's price and value, check out the review snippets below.

“We attribute a large part of our success to having good technology in place. HITS BPOS has helped facilitate our growth and the support team is fantastic.”
RC

Russ C.

General Manager

“The consistent factor throughout those years has been top shelf service everytime. I have complete confidence that when I need attention regarding my HITS POS system, I will get their very best.”
RM

Randall M.

President

HITS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Email/Help Desk

Training options

Documentation
Live Online

HITS FAQs

Q. What type of pricing plans does HITS offer?

HITS has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of HITS?

HITS has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does HITS support?

HITS supports the following languages:
English


Q. Does HITS offer an API?

No, HITS does not have an API available.


Q. What other apps does HITS integrate with?

HITS integrates with the following applications:
Demandforce, TireConnect, CIMS, Sage 50 Accounting, Acuity Scheduling, Sage 100, Epicor CMS, QuickBooks Online, Autoflow


Q. What level of support does HITS offer?

HITS offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Email/Help Desk

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