RepairCMS Ultimate - 2026 Pricing, Features, Reviews & Alternatives

RepairCMS Ultimate is repair management software for workshops, service centres and manufacturers with their own service network. It covers every step, from taking a device in to the invoice being paid, and it runs in the browser without installation.

Intake takes about a minute. You choose the device category, record brand, model, condition, accessories and serial number, add photos, set a shelf and take the signature on a tablet. Device categories and the fields on them are yours to define, and a new category is live at the next intake. The service report holds the diagnosis, the parts a job needs and the internal quality checks that have to be ticked before handover. You size the job label in millimetres and pick the barcode type and height. Any USB scanner works because it types like a keyboard.

The quote is an interactive block in the customer portal, not a PDF in an inbox. Any line can be optional for the customer to choose. Quantity, price, discount and VAT are editable per line, and the view switches between net and gross. An accepted quote turns into the invoice, and the ticket status moves with it. Invoices carry your company data from the company profile, follow the DIN 5008 layout standard, and go out as electronic invoices for Germany in ZUGFeRD 2.3 and EN 16931 with an EPC QR code for SEPA transfers. You set numbering prefixes and start numbers per document type, and the document templates are editable. Quote management starts with the Business plan.

Parts carry an EAN barcode, an OEM number, a sales price and a purchase price with its own history per supplier. Stock is valued FIFO, movements are booked in real time, low stock raises an alert, and several parts can be bundled into a service kit. Inventory starts with the Team plan. Central purchasing collects the parts flagged on all open jobs into one bundled list, books the goods in and moves the job status to parts ordered and parts delivered. It is a separate module from the Business plan.

The customer portal carries your branding and shows the current status, the photos, the quote and a chat line to the workshop. The CRM keeps contacts, jobs, documents and revenue per customer on one timeline, and suppliers carry their own purchase prices and order history. You assign team members to jobs and give each one their own rights, down to whether they see revenue figures or write to customers at all. Manufacturers and dealer networks book jobs themselves in the B2B partner portal, a separate module from the Team plan and included with Enterprise. We build flows such as RMA and warranty handling as an Enterprise project, not as a standard feature.

Invoices from RepairCMS can be handed to Lexware Office for accounting, where the payment status is then set in Lexware itself. Ultimate FastPAY is our Stripe integration and costs the Stripe fee plus 0.25 EUR per transaction with no base fee, and you decide the payment methods in your own Stripe account. An online request from Typeform arrives as a repair job. Repair Logistics connects DHL Parcel Germany and Deutsche Post for labels and tracking, a separate module from the Business plan. Label printing runs on the Brother TD series, and Brother is our technology partner. API access is available on request and specific to Enterprise.

The servers and the database sit in Germany, the platform is GDPR compliant, and uptime runs at 99 percent. Messages to the customer and internal notes are two different things in the system, and the internal quality checks never appear on a printed document. Contacts, jobs and parts export to CSV and Excel at any time. The interface runs in German and English, support answers in both, and the Android app is in the Google Play Store. Prices are net and exclude VAT, jobs are unlimited on every plan, and the trial runs 14 days.