Restaurant Catering Software is an all-in-one catering platform designed to meet the CRM, sales, marketing, and operational needs of restaurant and corporate drop-off catering. Key features include online ordering, proposal generation, accounting and invoices, delivery management, production reports, a lead generation system, and a built-in email marketing module.
Restaurant Catering Software’s CRM database allows users to import and group client contacts to manage relationships and keep up with all emails, to-dos, meetings or calls with prospects. Users can manage delivery addresses, securely store credit card information, and manage customer service with simple access to client orders, proposals, invoices and more. The lead generation system enables organizations to add lead capture forms to their business website, alongside a loyalty referral program to reward current clients.
RCS provides the ability to create personalized proposal templates for any event type in order to address the unique needs of each client. All proposals can be quickly turned into an order, and the branded online ordering portal enables clients to place their own orders, access their events calendar, re-book events, and more. Instant notifications immediately alert caterers of new bookings, and the reminder system allows users to set follow-ups for clients.
With RCS’s features for accounting, catering organizations can accept and process credit cards as well as accept checks, and each day’s sales are reconciled. Users can create and send invoices, view total orders with outstanding balances or unprocessed payments, produce aging reports, and more. Tools for delivery management include an interactive mapping tool to create routes and assign drivers. Drivers are able to load-out checklists, and communicate with clients directly via the smartphone interface, which includes features for digital signature capture, approval on orders, and more.