CaterZen Pricing, Features, Reviews & Comparison of Alternatives


All-in-one catering software for corporate drop-off caterers

4.77/5 (48 reviews)

CaterZen overview

Restaurant Catering Software is an all-in-one catering platform designed to meet the CRM, sales, marketing, and operational needs of restaurant and corporate drop-off catering. Key features include online ordering, proposal generation, accounting and invoices, delivery management, production reports, a lead generation system, and a built-in email marketing module.

Restaurant Catering Software’s CRM database allows users to import and group client contacts to manage relationships and keep up with all emails, to-dos, meetings or calls with prospects. Users can manage delivery addresses, securely store credit card information, and manage customer service with simple access to client orders, proposals, invoices and more. The lead generation system enables organizations to add lead capture forms to their business website, alongside a loyalty referral program to reward current clients.

RCS provides the ability to create personalized proposal templates for any event type in order to address the unique needs of each client. All proposals can be quickly turned into an order, and the branded online ordering portal enables clients to place their own orders, access their events calendar, re-book events, and more. Instant notifications immediately alert caterers of new bookings, and the reminder system allows users to set follow-ups for clients.

With RCS’s features for accounting, catering organizations can accept and process credit cards as well as accept checks, and each day’s sales are reconciled. Users can create and send invoices, view total orders with outstanding balances or unprocessed payments, produce aging reports, and more. Tools for delivery management include an interactive mapping tool to create routes and assign drivers. Drivers are able to load-out checklists, and communicate with clients directly via the smartphone interface, which includes features for digital signature capture, approval on orders, and more.


Starting from
Pricing options
Value for money
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Business size



United States, Canada

Supported languages

CaterZen screenshot: A customer and prospect database (CRM) that anchors all sales, operations and marketingVideo 13: Creating Kitchen Production RecipesCaterZen screenshot: Route deliveries and assign drivers, as well as manage deliveries and communicate with clients on-the-road CaterZen screenshot: Access existing clients instantly or create new ones on the flyCaterZen screenshot: Mobile online ordering with custom templates, web assets and toolsCaterZen screenshot: Generate advance reports for the order overview, kitchen production and planning, call handling, salesperson analysis, supplier ordering, order labeling, inactive clients and moreCaterZen screenshot: Create and customize a proposal template for any type of catering eventCaterZen screenshot: The minute a proposal is created, users can set a reminder to follow up and turn it into a booking

CaterZen reviews


Very good

Value for money
Ease of use
Customer support
Jessica Randall

This software enables us to get orders in quickly and efficiently and is relatively simple to use.

Used daily for 2+ years
Reviewed 2017-11-09
Review Source: Capterra

Increase in sales and ease of operating to be productive. I really do love this software and all that it provides!! I like the multi - store use and ease of calendar and that it save all past orders and notes, etc for each client. The invoices are attractive and customers like that. It would be cool if each store could have their own color on the main calendar so that I can differniate which store has orders rather than "ALL" the orders being one color, etc. I like that you can store multiple address, venues, etc. The Support Tickets are responded to with a quick response. MUCH quicker than years ago! I appreciate the acknowledgement and communication that they are working on getting me an answer. I like the Loyalty Program and also knowing that you all are able to send out our certificates for us! I like the new auto fill when you go to put in an address, save a lot of time! (it would be cool if eventually it gave an approximate travel time, like google does rather than just the mileage.. which the miles are always off BTW by 2+ miles). I enjoyed the caterplazooza conference in 2016, and really do look forward to another one being hosted in 2018!!

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John Hausen

Truly a 5 Star Product. We could not run our catering department without it.

Used daily for 2+ years
Reviewed 2017-08-22
Review Source: Capterra

It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep & pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability.1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

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Mike Kirkpatrick

Best decision we ever made for our business. We got organized and we grew sales by 20% year 1!

Used daily for 2+ years
Reviewed 2017-08-23
Review Source: Capterra

Sales growth, organization, marketing and selling systems. Able to run my business from anywhere. User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business. I was able to save over an hour a day in paperwork. With quick proposals and the ability to view and edit orders I was able to work on sales, not on running the business. Well worth every penny. You cant put a vaule on this software! I would recommend to anyone that is serious about growing sales, operating more efficently or wanting to market better. Oh, and the customer service is A ++ always there when I needed them. Highly recommend RCS!

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A huge time saver and organizer for our catering company.

Used daily for 2+ years
Reviewed 2017-08-24
Review Source: Capterra

RCS has been a time saver by helping me to organize my company. It's taken all the guess work out of kitchen produce, loading and set up for our catering events. It's increase my sales with the marketing arm of the software. It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates. It's about as close to the perfect catering software I've found. Awesome Customer Support and Training. Easy to use. Complete program from contact manger, online ordering. Load sheets, kitchen prep plus unbelievable marketing system built into one package. Deliver system that allows drivers to notify customer when leaving and arriving at event site with real time tracking by customer.

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Clay Cobb

Restaurant Catering Systems was the best addition I have made to my restaurant and catering business

Used daily for 1-2 years
Reviewed 2018-05-01
Review Source: Capterra

Ease of use, organization of orders, food prep labels, reports, email marketing, order confirmation emails sent to clients the day before the event, review emails sent out the day after the event, pretty much everything this software can do has made my life easier. The best thing I added to my catering was the Drink Pack for per person that rep outlined in a report. That single addition is absolutely brilliant. I barely have to sell drinks anymore, that alone sells itself. Customer service is always quick to respond with questions.

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CaterZen pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Pro: $129 per month

Pro Plus: $169 per month

Marketing Pro Plus: $199 per month

CaterZen features

Automatic Notifications
Customer Database
Customer Loyalty Program
Reporting & Statistics
Third Party Integration

API (50 other apps)
Activity Dashboard (49 other apps)
Automatic Reminders (47 other apps)
Credit Card Processing (43 other apps)
Customer History (46 other apps)
Data Import/Export (41 other apps)
Discount Management (44 other apps)
Gift Card System (48 other apps)
Inventory Management (44 other apps)
Inventory Tracking (65 other apps)
Multi-Location (59 other apps)
POS (89 other apps)
Real Time Data (44 other apps)
Sales Reporting (52 other apps)
Search Functionality (47 other apps)

Additional information for CaterZen

Key features of CaterZen

  • Banquet management
  • Kitchen / menu management
  • Recipe management
  • Costing
  • CRM database
  • Proposal templates
  • Kitchen production
  • Reports
  • Delivery scheduling & directions
  • Accounting
  • Invoicing
  • Order labels
  • Coupon module
  • Sales reporting
  • Auto-pilot letters & postcards
  • Online ordering interface
  • Delivery manager
  • Email marketing module
  • Plug & play catering sales templates
  • Catering sales training materials
  • Coaching program
  • Phone tracking system
  • Gmail / Google Calendar integration
  • Email campaigns
  • Reminders system
  • Lead generation
  • Online ordering
  • Invoices
  • Loyalty referral program
  • Phone tracking
  • Automatic notifications
View All Features


Restaurant Catering Software is specifically designed to meet the needs of restaurant catering and corporate drop-off catering, with features for sales, operations, marketing and more.

Grow sales with tools for sales and marketing including custom templates for proposals and quotes, a lead generation system, videos, email marketing, loyalty programs, and more.

Eliminate double order entry with a mobile-friendly, custom branded online ordering portal with instant notifications to keep users updated on new bookings.

Take orders, track sales and process payments with RCS's tools for accounting, invoices and order taking to streamline operations and increase efficiency.

Supercharge sales with RCS's lead generation system which allows organizations to capture leads from the business website and send automated replies.