Flex Catering Pricing, Features, Reviews & Comparison of Alternatives

Flex Catering

Catering management software

5.0/5 (4 reviews)

Flex Catering overview

What is Flex Catering?

Flex Catering is a catering management software which provides professional catering companies and restaurants with the tools to manage their clients, events, orders, products, costs, online orders and more.

Flex Catering has an amazing online ordering website which is fully customisable. In addition, it allows for multi location capability and order routing.

The platform allows users to automate processes and streamline their workflow with integrations with accounting, POS and payment gateways.

Flex Catering offers a complete solution for events and corporate catering, allowing users to manage everything from taking orders online through integrated eCommerce. Reporting tools enable users to gain valuable insight into kitchen production, dispatch, costing, and sales performance. As a cloud solution, Flex Catering gives users the flexibility to access and manage catering information anytime, anywhere.

Flex Catering works for independent caterers and cafes, mobile bars, event caterers, food chains, as well as social ventures and charity caterers.

The Flex Catering dashboard enables users to check stats on business performance, sales and customers, and more at-a-glance. The calendar supports other event management tools, allowing users to view any upcoming events and orders. A built-in CRM enables users to manage customer details, plus view customer orders, notes, dietary requirements, preferences, and more.
flexcatering.com.au

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Japan, Germany

Supported languages

English, Czech, French, German, Italian, Portuguese, Spanish
Flex Catering screenshotFlex Catering - Catering SoftwareFlex Catering screenshotFlex Catering screenshot

Flex Catering reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.8
  4.5
  5.0
Jeremy Glass

Enabled us to scalably grow

Used daily for 1-2 years
Reviewed 2020-07-26
Review Source: GetApp

It's been a great tool implemented by a strong team.

Pros
Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions. Reports and production functionality is excellent. They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation. We reviewed and trialled other platforms and Flex Catering was a mile ahead. Integrates with Google Calendar and

Cons
Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter Botros

Flex Catering has changed our business lives!

Used daily for 1-2 years
Reviewed 2019-08-05
Review Source: Capterra

Pros
Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.

Cons
Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joe Calnan

Revolutionised our catering company

Used daily for less than 6 months
Reviewed 2019-12-15
Review Source: Capterra

To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!

Pros
Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.

Cons
We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lauren Hamilton

Excellent Support and Service

Used daily for less than 6 months
Reviewed 2019-11-28
Review Source: Capterra

Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way!

Pros
Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs.

Cons
Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Flex Catering pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Flex Catering for pricing information.

Flex Catering features

Activity Dashboard
Billing & Invoicing
Booking Management
Calendar Management
Inventory Management
Reporting & Statistics

API (78 other apps)
Automatic Notifications (54 other apps)
Availability Management (58 other apps)
Channel Management (73 other apps)
Credit Card Processing (70 other apps)
Discount Management (51 other apps)
Electronic Payments (67 other apps)
Invoice Management (59 other apps)
Online Booking Integration (85 other apps)
Price Management (57 other apps)
Promotions Management (57 other apps)
Reservations Management (116 other apps)
Room Booking (81 other apps)
Third Party Integration (68 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Flex Catering

Key features of Flex Catering

  • Banquet Management
  • Costing
  • Kitchen / Menu Management
  • Recipe Management
View All Features