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Flex Catering is a catering management software with a fully customisable online ordering website. It provides catering companies and restaurants with the tools to manage their orders, events, clients, products, production, costs, delivery and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
250
Per month
Flat Rate
Starting from
99
Per month
Flat Rate
Value for money
4.7
/5
6
Starting from
250
Per month
Flat Rate
Value for money contenders
Functionality
4.8
/5
6
Total features
101
4 categories
Functionality contenders
Overall Rating
5.0
/5
6
Positive reviews
100
%
Overall rating contenders
Jeremy G.
Hospitality, 1-10 employees
Used daily for 1-2 years
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It's been a great tool implemented by a strong team.
Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive...
Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.
Peter B.
Hospitality, 11-50 employees
Used daily for 1-2 years
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Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.
Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.
Joe C.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!
Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.
We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.
Innez T.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Flex Catering have excellent customer service and have been very helpful with both the changeover and onboarding of our company. Their tickets system ensures any questions or problems are solved quickly and easily. Highly Recommend!
Order tracking, CRM, products, integration with Xero, and eCommerce website have been a game-changer for our business.
It is easy for users to double up on adding products, and takes some training to get up to speed on this area.
PJ P.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them.
If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic.
There is nothing we don't like about it. It's just perfect.