Restaurant Catering Systems Features List

Restaurant Catering Systems

All-in-one catering software for corporate drop-off caterers

4.76/5 (34 reviews)

Restaurant Catering Systems Feature Summary

  • Banquet management
  • Kitchen / menu management
  • Recipe management
  • Costing
  • CRM database
  • Proposal templates
  • Kitchen production
  • Reports
  • Delivery scheduling & directions
  • Accounting
  • Invoicing
  • Order labels
  • Coupon module
  • Sales reporting
  • Auto-pilot letters & postcards
  • Online ordering interface
  • Delivery manager
  • Email marketing module
  • Plug & play catering sales templates
  • Catering sales training materials
  • Coaching program
  • Phone tracking system
  • Gmail / Google Calendar integration
  • Email campaigns
  • Reminders system
  • Lead generation
  • Online ordering
  • Invoices
  • Loyalty referral program
  • Phone tracking
  • Automatic notifications

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (28 other apps)
Activity Dashboard (34 other apps)
Automatic Notifications (43 other apps)
Automatic Reminders (32 other apps)
Credit Card Processing (28 other apps)
Customer Database (30 other apps)
Customer History (30 other apps)
Customer Loyalty Program (43 other apps)
Customizable Branding (27 other apps)
Discount Management (33 other apps)
Employee Management (27 other apps)
Gift Card System (34 other apps)
Inventory Management (30 other apps)
Inventory Tracking (38 other apps)
Multi-Location (43 other apps)
POS (58 other apps)
Real Time Data (32 other apps)
Reporting & Statistics (41 other apps)
Sales Reporting (40 other apps)
Search Functionality (30 other apps)

Competitor Feature Comparison

Restaurant Catering Systems Feature Reviews

25 reviewers had the following to say about Restaurant Catering Systems's features:

Butch SCOTT

A huge time saver and organizer for our catering company.

2017-08-24

It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates.

Pros

Deliver system that allows drivers to notify customer when leaving and arriving at event site with real time tracking by customer.

Cons

The only feature I would like to see added would be a recipe section to store all our recipes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashwani Dhawan

RCS has been the easiest software I have deployed in my 15 years in the restaurant business.

2018-05-01

Pros

Highly intuitive and easy to use yest has extensive functionality that covers every aspect and whole life cycle of the catering business.

Cons

It would be great to have more customizable Catering Sales Management capability especially with customizable sales email blasts to new leads.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Josh Patton

Saves time and money.

2017-09-20

Saves money but eliminating labor costs to manually do these tasks and makes future searching of data much easier.

Pros

Nobody else does this sort of software for end to end management of the catering process.

Cons

Some settings and sections aren't in the most logical places to view reports or make adjustments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marya Chuong

If you are trying to grow a corporate catering program, you need RCS

2018-01-02

We were able to streamline our catering processes so it was easier to create quotes, create checklists for staff, and ensure that items were not overlooked on orders.

Pros

Easy to train on Creates a professional image to our clients Company is continually adding valuable features The Delivery Manager is great

Cons

However, this is typically the case with any inventory/production system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gage Moore

Overall works well enough to get the job done

2018-03-27

Pros

I like that emails are sent out with notifications of orders so that no orders are missed, as well as the production reports

Cons

I would like to integrate this into our pos system instead of having to manually enter orders and compare totals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John Fortini

Best software out there. Processed 87 orders on Christmas Eve without incident

2018-05-04

Pros

The supplier ordering feature is excellent Auto marketing letters a big plus On line ordering excellent Delivery feature great but hard to use unless on desk top

Cons

I would like more control over customize programs ie I would like to print bigger perp labels and choose my own perp label parameters Too many steps for payment order not viewable during this process making it cumbersome App does not bring me into program Need less expensive credit card processor current supplier is way too expensive ( my restaurant processor is .4% and $.04/ transaction)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


John - thanks for your review and your business. I am going to have Meredith reach out to you about payment order. We just launched a way to auto-batch credit card payments.

Not sure what you mean about app not bringing you into the program. Our app is just for driver deliveries. We are building an order taking app.

As far as credit card processing, we just negotiated a better rate with Braintree: interchange plus a quarter percent plus 30 cents a transaction. Considering they are taking liability for cards not being present and they provide you/us a gateway and PCI vault (normally $40/month), it is a very fair rate.

Thanks!

Read more
Mike Pearce

Hands down the best platform for managing our catering business!!

2018-05-01

It has streamlined our process for issuing quotes, creating orders, and most importantly has helped us to execute on orders consistently and accurately!

Pros

The accounting feature is great for keeping track of deposits and outstanding invoices.

Cons

Programming the menus takes a little time, but is very intuitive and pays off 10 fold with the amount of time saved when building orders and calculating quantities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jelena Ispas-Selimic

Excellent

2018-05-01

I got a customer production report

Pros

It's like an IPhone - easy to use and self explanatory.

Cons

I would like to be able to have more influence in adjusting features in order to individualize it more to our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John Hausen

Truly a 5 Star Product. We could not run our catering department without it.

2017-08-22

It handles all my billing and credit card processing and basic accounting.

Pros

1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved.

Cons

It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney Holmes Meier

Easy to navigate and intuitive GUI.

2018-01-17

Pros

It keeps my data centralized which keeps me from having to search various systems for contact data.

Cons

While the concepts and ideas are still valid, the graphics and design need to be updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Courtney - thanks for the great reviews of our software!

RestaurantProfitPoint.com was developed years ago, when I was solely focused on coaching and consulting.

It is a value-added service we include in our Market Pro Plus system to help our clients sell more catering.

We tend to look at it as a look at the "classics" or the oldies but goodies. As you said, and I agree...excellent still useful content, but needs updating. It is a great place to mine ideas.

Thanks for being a client!

Michael

Read more
Jessica Randall

This software enables us to get orders in quickly and efficiently and is relatively simple to use.

2017-11-09

Increase in sales and ease of operating to be productive.

Pros

I like the Loyalty Program and also knowing that you all are able to send out our certificates for us!

Cons

I also have had trouble redeeming the loyalty certificate codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Jessica - thanks for being such a great, long time client. I am forwarding your comments/questions to Meredith to address.

Thanks!

Michael Attias
Founder/President

Read more
Anonymous
A verified reviewer

RCS really is everything we need for our restaurant to do tons of catering.

2018-05-02

Pros

RCS was built specifically for restaurants that cater. I have yet to find anything out there that does what RCS does better than RCS.

Cons

The customer interface could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Clay Cobb

Restaurant Catering Systems was the best addition I have made to my restaurant and catering business

2018-05-01

Pros

Ease of use, organization of orders, food prep labels, reports, email marketing, order confirmation emails sent to clients the day before the event, review emails sent out the day after the event, pretty much everything this software can do has made my life easier.

Cons

It's under Accounting & Sales Journal Report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Veronica Vargas

I have loved RCS from day one. Easy to use and modify to our needs.

2017-08-22

Catering is more organized and easy.

Pros

The ease of the program, it is very easy to teach someone how to use RCS.

Cons

The process to get somethings to show on delivery and production report with each package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren Riedmueller

great

2018-05-07

Pros

Super easy to use and the customer service wonderful.

Cons

It would be nice if it were more customizable to each client and not so plain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bruce Hamilton

The support is good. It is not very user friendly at first.

2017-08-22

It keeps track of my catering orders and I like that it sends out cards to customers.

Pros

I like that it keeps track of orders, past orders, customers.

Cons

It can be a little intimidating to learn all the functions of the program. If you have a quick question about something you have to make an appointment to talk with someone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordyn Courtney

Overall, RCS is very helpful for day-to-day catering orders and large take-out orders

2017-08-30

Pros

I like being able to have a place for customer information and access to past orders, as well as not having to create quotes from scratch.

Cons

Some of the navigation between customer information and quotes and things is a little frustrating.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Frohnheiser

It is easy to use once you know where everything is. A few functions could be simplified.

2018-05-08

Pros

I like the ease of retaining customer information.

Cons

It is hard to search for things if you do not have a client name or invoice number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Jacqueline - I am not sure if you are familiar with our Venue Manager. It allows you to set up delivery locations used by multiple clients like doctor's offices, wedding halls, etc. It keeps up with delivery notes, venue notes, contact at venue and complete history of everything ordered at that venue.

Please see help articles:

https://support.restaurantcateringsoftware.com/support/solutions/6000137004

Please fill out a support ticket if you need any help.

Thanks for your business.

Michael

Read more
Erick Hodges

RCS Has changed the way we do catering business! Makes life easier

2018-03-19

Pros

Can print invoices, pull customer info, store customer payment info.

Cons

Can not delete catering that were either mis-entered or canceled which can lead to some confusion and lost product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Erick - any and all orders can be deleted, edited and or duplicated. Please reach out to support@rcsmailbox.com for help with that. Thanks!

Read more
Jim Norton

Been a user for many years! Very satisfied!

2018-05-01

Pros

Makes accounts receivable so much more manageable Great marketing capabilities. Customer support if fabulous.

Cons

No real cons to speak of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Kirkpatrick

Best decision we ever made for our business. We got organized and we grew sales by 20% year 1!

2017-08-23

Sales growth, organization, marketing and selling systems.

Pros

User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business.

Cons

They now have a Selling System...wish they would of had this when we first started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendi Campos

Very simple to use.

2017-10-17

Pros

Many customers have last minute request.

Cons

That you have to choose your store every time you log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Wendi - good news. We already have a way for you to pick a default store and have it pop up when you log in. I am having someone from our team reach out to you.

On a related note, we have a lot of features/functions built in. If ever you come across a challenge, please let us know. Often times there is already an existing solution.

Thanks for your business!

Michael Attias
President/Founder
Restaurant Catering Systems

Read more
Jessica Rodriguez

So far, it has been great. The team of customer service reps is the best I've ever worked with!

2017-08-30

Increased leads, knowledge of a successful way to grow the business, and a better plan than a typical excel spreadsheet.

Pros

The built in Calendar make your job easy, functional, and in process. Its nice that anyone can pick up were someone else left off!

Cons

Its complex, RCS has truly covered everything you can think of, which is awesome, but it does have a downside. You have to be computer-savy, and have extensive notes to get you through the first couple times. After that its a breeze!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett McFarland

RCS has quick and accessible customer service

2018-05-01

Pros

I also like the search feature it has built in and it's easy to teach to others.

Cons

I really can't think of anything right now that I would consider a con to the software. It's practically error free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ingrid Rogers

Super easy to use, customer support is quick to respond

2017-10-30

Increased our delivery/self service catering order....a HUGE plus!

Pros

Allows us to create quotes while the customer is on the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more