CaterZen Features

CaterZen

All-in-one catering software for corporate drop-off caterers

4.8/5 (55 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Contact Database
Contact Management
Contract/License Management
Cost Management
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Drag & Drop
Electronic Payments
Event Calendar
Event Management
Food Delivery Dispatching
For Restaurants
Geographic Maps
Inventory Management
Inventory Tracking
Invoice Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Mobile Alerts
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Proposal Generation
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Recipe Management
Reminders
Reporting & Statistics
Reporting/Analytics
Routing
Sales Reports
Stock Management
Task Management
Third Party Integrations
User Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Contact Database
Contact Management
Contract/License Management
Cost Management
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Drag & Drop
Electronic Payments
Event Calendar
Event Management
Food Delivery Dispatching
For Restaurants
Geographic Maps
Inventory Management
Inventory Tracking
Invoice Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Mobile Alerts
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Proposal Generation
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Recipe Management
Reminders
Reporting & Statistics
Reporting/Analytics
Routing
Sales Reports
Stock Management
Task Management
Third Party Integrations
User Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Contact Database
Contact Management
Contract/License Management
Cost Management
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Drag & Drop
Electronic Payments
Event Calendar
Event Management
Food Delivery Dispatching
For Restaurants
Geographic Maps
Inventory Management
Inventory Tracking
Invoice Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Mobile Alerts
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Proposal Generation
Purchase Order Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Recipe Management
Reminders
Reporting & Statistics
Reporting/Analytics
Routing
Sales Reports
Stock Management
Task Management
Third Party Integrations
User Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

CaterZen Feature Reviews

25 reviewers had the following to say about CaterZen's features:

Josh P.

Saves time and money.

2017-09-20

Saves money but eliminating labor costs to manually do these tasks and makes future searching of data much easier.

Pros

Nobody else does this sort of software for end to end management of the catering process.

Cons

Some settings and sections aren't in the most logical places to view reports or make adjustments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashwani D.

RCS has been the easiest software I have deployed in my 15 years in the restaurant business.

2018-05-01

Pros

Highly intuitive and easy to use yest has extensive functionality that covers every aspect and whole life cycle of the catering business.

Cons

It would be great to have more customizable Catering Sales Management capability especially with customizable sales email blasts to new leads.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gage M.

Overall works well enough to get the job done

2018-03-27

Pros

I like that emails are sent out with notifications of orders so that no orders are missed, as well as the production reports

Cons

I would like to integrate this into our pos system instead of having to manually enter orders and compare totals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jelena I.

Excellent

2018-05-01

I got a customer production report

Pros

It's like an IPhone - easy to use and self explanatory.

Cons

I would like to be able to have more influence in adjusting features in order to individualize it more to our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike P.

Hands down the best platform for managing our catering business!!

2018-05-01

It has streamlined our process for issuing quotes, creating orders, and most importantly has helped us to execute on orders consistently and accurately!

Pros

The accounting feature is great for keeping track of deposits and outstanding invoices.

Cons

Programming the menus takes a little time, but is very intuitive and pays off 10 fold with the amount of time saved when building orders and calculating quantities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Butch S.

A huge time saver and organizer for our catering company.

2017-08-24

It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates.

Pros

Complete program from contact manger, online ordering. Load sheets, kitchen prep plus unbelievable marketing system built into one package.

Cons

The only feature I would like to see added would be a recipe section to store all our recipes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jessica R.

This software enables us to get orders in quickly and efficiently and is relatively simple to use.

2017-11-09

Increase in sales and ease of operating to be productive.

Pros

I like the Loyalty Program and also knowing that you all are able to send out our certificates for us!

Cons

I also have had trouble redeeming the loyalty certificate codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Jessica - thanks for being such a great, long time client. I am forwarding your comments/questions to Meredith to address.

Thanks!

Michael Attias
Founder/President

Read more
Marya C.

If you are trying to grow a corporate catering program, you need RCS

2018-01-02

We were able to streamline our catering processes so it was easier to create quotes, create checklists for staff, and ensure that items were not overlooked on orders.

Pros

Easy to train on Creates a professional image to our clients Company is continually adding valuable features The Delivery Manager is great

Cons

However, this is typically the case with any inventory/production system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Clay C.

Restaurant Catering Systems was the best addition I have made to my restaurant and catering business

2018-05-01

Pros

Ease of use, organization of orders, food prep labels, reports, email marketing, order confirmation emails sent to clients the day before the event, review emails sent out the day after the event, pretty much everything this software can do has made my life easier.

Cons

It's under Accounting & Sales Journal Report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tony C.

In search of a user-friendly, all encompassing cantering software? Look no further than CaterZen!

2018-09-19

The payment integration and interaction with clients that CaterZen possesss,

Pros

The ease of use and friendly interface. But it can also be the support tab which is extremely useful and the support team is very responsive and helpful.

Cons

Probably just the uncertainty of using a new program but that comes with any.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gillian H.

Very User Friendly

2019-07-08

Pros

Caterzen has made it a lot easier and faster for our customers to place catering orders online with us.

Cons

Not being able to customize colors on Catering Tickets, Quotes, Invoices etc. to fit with the colors of the company's logo which can be added on these documents.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nanette M.

Amazing Product

2019-08-26

This is one of the best "outsourced" experience we have had a company.

Pros

Other great features, are that it was able to integrate with our website for guest to order themselves, the prep sheets are perfect for the kitchen operations, and the invoices are clean and easy to read for operations.

Cons

We have to have patients with feature request, because it has to have value for all end users not just us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly L.

I love Cater Zen. It's very efficient and easy to use.

2018-08-01

The organization of my company's catering orders.

Pros

I like the delivery app the most. The feature that the customer can track the driver is very useful.

Cons

When a customer puts in an online order on their own, I wish there was a feature that would send me a text message along with the email I receive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant & Catering Systems


Molly - thanks so much for the great review! We do have the ability to send you or others on your team a text notification of new orders.

Here's a link to the article that explains how to use it:

https://support.restaurantcateringsoftware.com/support/solutions/articles/6000147720-store-notifications-text-notification

Read more
Erick H.

RCS Has changed the way we do catering business! Makes life easier

2018-03-19

Pros

Can print invoices, pull customer info, store customer payment info.

Cons

Can not delete catering that were either mis-entered or canceled which can lead to some confusion and lost product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Erick - any and all orders can be deleted, edited and or duplicated. Please reach out to support@rcsmailbox.com for help with that. Thanks!

Read more
Dacia H.

Being new to catering, it helped me to navigate very easily!

2017-08-22

Makes my job easier

Pros

I like that I can access it anywhere....ipad, iPhone, laptop.

Cons

I wish you could do searches a lot easier when looking at past invoices. Sometimes it is difficult because you have to open each order to find certain information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronica V.

I have loved RCS from day one. Easy to use and modify to our needs.

2017-08-22

Catering is more organized and easy.

Pros

The ease of the program, it is very easy to teach someone how to use RCS.

Cons

The process to get somethings to show on delivery and production report with each package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

RCS really is everything we need for our restaurant to do tons of catering.

2018-05-02

Pros

RCS was built specifically for restaurants that cater. I have yet to find anything out there that does what RCS does better than RCS.

Cons

Sometimes customers have to call to complete their order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Wendy B.

A good fit for us!

2018-09-27

We are now able to access our software easily from any location with any device.

Pros

Easy to customize to our needs.

Cons

No cons at this point. Learning curve has not been overwhelming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John H.

Truly a 5 Star Product. We could not run our catering department without it.

2017-08-22

It handles all my billing and credit card processing and basic accounting.

Pros

1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved.

Cons

It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike K.

Best decision we ever made for our business. We got organized and we grew sales by 20% year 1!

2017-08-23

Sales growth, organization, marketing and selling systems.

Pros

User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business.

Cons

They now have a Selling System...wish they would of had this when we first started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin C.

Verified Reviewer

Catering for you

2021-02-24

Pros

The Caterzen software has a built in email marketing module as well as a loyalty referraal program.

Cons

There really is not a flaw or downside to this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Bruce H.

The support is good. It is not very user friendly at first.

2017-08-22

It keeps track of my catering orders and I like that it sends out cards to customers.

Pros

I like that it keeps track of orders, past orders, customers.

Cons

It can be a little intimidating to learn all the functions of the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney H.

Easy to navigate and intuitive GUI.

2018-01-17

Pros

The software program is neatly organized.

Cons

RCS is fine but the Profit point is severely old and outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Restaurant Catering Systems


Courtney - thanks for the great reviews of our software!

RestaurantProfitPoint.com was developed years ago, when I was solely focused on coaching and consulting.

It is a value-added service we include in our Market Pro Plus system to help our clients sell more catering.

We tend to look at it as a look at the "classics" or the oldies but goodies. As you said, and I agree...excellent still useful content, but needs updating. It is a great place to mine ideas.

Thanks for being a client!

Michael

Read more
Kristen T.

Titos

2019-09-30

Excellent Customer Service

Pros

Easy to use. Seamless.

Cons

limiting on the design of the home page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Restaurant & Catering Systems


Thanks for your review Kristen!

You can segment all contacts into groups and pull those up. Click column headings in CRM to sort by that field.

Please contact our support if my instructions don't make sense.

Thanks!

Read more
Ingrid R.

Super easy to use, customer support is quick to respond

2017-10-30

Increased our delivery/self service catering order....a HUGE plus!

Pros

Allows us to create quotes while the customer is on the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more