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SalonIQ

Booking & marketing software for salons of all sizes

Table of Contents

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Find out with a

SalonIQ - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

SalonIQ overview

What is SalonIQ?

SaloniQ is a booking and marketing software for salons of all types and sizes including hair, beauty, spas, massage clinics, and tattoo parlours. The platform helps users keep track of online bookings, client schedules and stock, as well as handle email and SMS engagements through the fully automated marketing system. Clients are able to book and pay for their appointments or gift cards online, update their client profiles, and fill in client consultation forms on the go.

SaloniQ offers a fully customizable online appointment book with customizable interface themes and optional colors to match the company’s branding. Online bookings, client birthdays, requests, or stylist timings, are all color coded for a visual understanding of the day’s schedule. The iQHub feature allows staff to move freely around the salon to manage arrivals, take bookings or update client details using a tablet device. SalonIQ enables salons to keep a detailed record for each client as well as their previous appointments and history. Users can also set up client reminders and promotional emails, as well as keep track of technical notes such as skin tests, client images, and likes/dislikes.

SaloniQ’s online booking system enables clients to book online or via mobile device, anytime, anywhere. The mobile booking app is customizable to match the business’ website for seamless integration, and can be integrated into a Facebook business page. Salons can take payments online and all appointments are synchronized automatically across all devices to eliminate the risk of double booking. Marketing features enable users to send booking reminders, ‘thank you’ messages, and more to their clients’ email inbox or mobile device via SMS. SaloniQ also offers features including a client referral system, client surveys, advanced email marketing, loyalty programs with rewards, and more.

Features for stock control include a dashboard which enables salons to monitor and manage their stock levels in real time to know at-a-glance when it is necessary to reorder an item. Users can choose to order stock based on minimum levels, or depending on what has been used. Advanced stock reports help eliminate stock wastage or slippage, making stock management more efficient. SaloniQ is a multi-location salon software, allowing owners to keep track of workers in real time via the team dashboard, as well as compare each salon’s performance, KPIs, rebooking rates, and more.

Key benefits of using SalonIQ

Eliminate the risk of double booking or syncing errors with SalonIQ's 24/7, online appointment booking tool and mobile friendly booking app.

Take bookings or update client details using a tablet device and allow staff to move freely around the salon to manage arrivals, checking in and out, and more.

Remind clients to spread the word for client referrals by sending out texts and emails, and set up rewards and loyalty schemes to boost engagement.

Get an overview of stock levels via SaloniQ's stock control dashboard to know when stock needs to be reordered and track how stock is running month-to-month.

Keep track of each employee in real time and compare how each salon location is performing, from trend KPIs, to rebooking rates, and more.

Starting price

27per user /
per month

Alternatives

with better value for money

SalonIQ’s user interface

Ease of use rating:

4.7

(100)

SalonIQ pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(21)

5(77)

What do users say about SalonIQ?

Reviewers indicate SalonIQ offers strong customer support, with many describing the team as responsive, knowledgeable, and willing to help resolve issues quickly. They appreciate ongoing assistance through webinars, documentation, and direct communication, though some mention occasional delays or less helpful experiences with installation and mobile access. Most feel confident using the system because of the available support.

Users think SalonIQ makes salon management straightforward, allowing them to track appointments, business performance, and staff progress easily. They find the software user-friendly and customizable, noting that it simplifies daily operations and is accessible across devices, though a few mention a slight learning curve at first.

Select to learn more

Who uses SalonIQ?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Retail

Consumer Services

Cosmetics

Others

Use cases

- Not enough reviews

SalonIQ's key features

Most critical features, based on insights from SalonIQ users:

Email marketing

4.0

(2)

Loyalty program

4.0

(2)

Client database

3.3

(3)

Mobile access

5.0

(1)

Appointment scheduling

3.0

(2)

Online booking

3.0

(2)

All SalonIQ features

Features rating:

4.5

(100)

Customer surveys

4.0

(1)

Point of sale (pos)

5.0

(1)

Confirmations/Reminders

2.5

(2)

Data import/export

(0)

Drag & drop

(0)

Electronic payments

(0)

Email management

(0)

Email reminders

(0)

Employee management

(0)

For salons and spas

1.0

(1)

Gift card management

(0)

Group scheduling

(0)

Inventory management

(0)

Multi-Location

(0)

Online payments

(0)

Payroll management

(0)

Real-Time reporting

(0)

Recurring appointments

(0)

Reporting & statistics

(0)

SMS marketing

(0)

SMS messaging

(0)

Third-Party integrations

(0)

Transaction history

1.0

(1)

Website integration

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Alerts/Notifications

(0)

API

(0)

Appointment management

(0)

Automated scheduling

(0)

Availability management

(0)

Booking management

(0)

Booth rental management

(0)

Calendar management

1.0

(1)

Calendar sync

(0)

Client management

(0)

Client portal

1.0

(1)

Client profiles

(0)

Commission management

(0)

Credit card processing

(0)

Customer database

(0)

Customer history

(0)

Customer mobile app

3.0

(1)

Customizable branding

(0)

Customizable forms

(0)

Customizable templates

(0)

SalonIQ alternatives

SalonIQ

4.7

(100)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.7

DaySmart Salon

4.3

(379)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.2

Fresha

4.8

(1.4K)

visit website

Starting from

9.95

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.8

WellnessLiving

4.4

(597)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.3

Customer Support

4.4

SalonIQ pricing

Value for money rating:

4.5

(100)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about SalonIQ price and value

Value for money rating:

4.5

(100)

To see what individual users think of SalonIQ's price and value, check out the review snippets below.

“Excellent experience - helpdesk and training is superb, access from.anywhere with internet makes it very easy to use and client friendly. Knocks spots of its rivals.”

Jamie R.

Director

“The team at Salon IQ just get it. Fundamentally we liked the people, they are honest, genuine people who know the hair and beauty industry and have a superb product which works.”

Jezz E.

Senior Operations Manager UK

SalonIQ integrations (2)

Top integrations

Stripe

Campaign Monitor by Marigold

SalonIQ customer support

What do users say about SalonIQ customer support?

Customer support rating:

4.5

We analyzed 34 verified user reviews to identify positive and negative aspects of SalonIQ customer support.

Widespread user sentiment highlights the support team's responsiveness, patience, and willingness to resolve issues quickly.

A significant portion of users value the accessible help resources, ongoing webinars, and knowledgeable staff who guide them through setup and queries.

A limited number of users report slow replies, unhelpful installation support, or difficulty getting timely assistance as new customers.

Support options

Phone support

Email/help desk

Chat

Training options

Live online

In person

Documentation

Videos

Webinars

To see what individual users say about SalonIQ's customer support, check out the review snippets below.

“There we so many features and options and settings but their support team was there to hold my hand through all of it, help me get set up, and then showed me their resource bank where I could learn anything I wanted to.”

Terra G.

Salon Owner

“What really stands out is the customer service, the help module is amazing and the response time to a query is very short. ”

Garren T.

Owner

“Costumer service as a new member I have difficulties performing certain tasks .. wrote them and we got a late reply”

Sonila M.

Manager