getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Tekmetric Logo

All-in-One Auto Repair Shop Software. Built by a Shop Owner.

Table of Contents

Tekmetric - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Tekmetric overview

What is Tekmetric?

Tekmetric is the all-in-one shop management software that replaces the patchwork of tools most shops run on today. Scheduling, repair orders, inspections, parts, payments, and marketing live in one cloud-based system with one login.

More than 16,000 shops in the United States and Canada use Tekmetric, including general repair shops, tire shops, mobile repair businesses, and multi-shop operations (MSOs).

Core use cases

- 24/7 online appointment scheduling

- Repair order and estimate management

- Digital vehicle inspections (DVIs) with photo and video

- Parts ordering and inventory control

- Digital invoice sharing via email or text

- Point-of-sale and Text-to-Pay payment processing

- Real-time financial and technician reporting

- Customer retention and new-customer marketing

- Multi-shop standardization and reporting

- Tire quoting, ordering, and DOT compliance

Make more money

DVIs put the evidence in the customer's hands. Shops using them average $741 per repair order, up from a $612 baseline, and MotoVisuals videos push that closer to $800. Buy Now, Pay Later through Affirm, Klarna, and Sunbit helps customers approve bigger repairs. Declined-work follow-ups bring deferred jobs back onto the schedule.

Repair more cars

Estimates convert to repair orders in one step. Integrated parts ordering shows technicians what is in stock, what is on order, and what is ready, so cars move through the bay instead of waiting in it. Smart Jobs remove repetitive data entry from common repairs.

Be more efficient

One login replaces separate systems for payments, texting, scheduling, and reporting. Automated reconciliation closes the day without manual entry and syncs to QuickBooks. Labor and parts pricing matrices keep quotes consistent across every advisor and every location. Reports on average repair order, gross profit by job, close ratio, and technician hours update live.

Improve customer experience

Customers schedule service appointments online, receive reminders, review inspections by text, approve work from their phones, and pay by Text-to-Pay, Apple Pay, or Google Pay. SEO-optimized shop websites and Google review requests turn a good visit into the next one.

Multi-shop operations

Run every location from one login with shared customer profiles, standardized inspections and pricing, centralized employee management, and shop-wide reporting. Pricing is per shop, not per user.

Tire Suite

Automated DOT registration, real-time fitment data, in-app tire ordering, and tire inventory tracking, all from the repair order.

Security and support

We provide Stripe Radar fraud protection and PCI-compliant processing on every transaction. Tekmetric also has 24/7 U.S.-based support, personalized onboarding, and Tekmetric Academy training.

Starting price

179flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Customer Vehicle Management

Technician and Repair Management

Features

User Interface

Navigation

Labor Guide

Do you work for Tekmetric? Manage this product listing

Tekmetric’s user interface

Ease of use rating:

Tekmetric review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(14)
5(87)

What do users say about Tekmetric?

Users report Tekmetric streamlines customer and vehicle management, offering easy access to job history, digital inspections, and efficient communication through texting and electronic approvals. They appreciate the ability to manage shops remotely, integrate parts ordering, and simplify processes from check-in to invoicing, though some mention missing features like two-way texting and mobile VIN scanning. They find customer support responsive and value regular updates based on user feedback.

Reviewers indicate the software is intuitive and quick to learn, making onboarding smooth for new staff. They note the interface is generally user-friendly, but some feel basic actions require too many clicks or that navigation can be busy.

Select to learn more


Who uses Tekmetric?

Based on 104 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Transportation/Trucking/Railroad

Use cases

Auto Repair

Tekmetric's key features

Most critical features, based on insights from Tekmetric users:

Accounting
Estimating
Service history
VIN lookup
Labor rates
Appointment scheduling
Point of sale (pos)
CRM
Inspection management
Employee scheduling

All Tekmetric features

Features rating:

Accounting
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated reminders
Billing and invoicing
Billing & invoicing
Chat/Messaging
Communication management
Contact database
Cost tracking
CRM
Customer database
Customer history
Customizable reports
Data import/export
Digital vehicle inspection (dvi)
Document management
Electronic payments
Electronic signature
Employee management
Employee scheduling
Employee time clock
Estimating
Gift card management
Inspection management
Inventory control
Inventory management
Invoice management
Job costing
Job tracking
Labor cost reporting
Labor rates
Marketing
Marketing management
Multi-Location
Order management
Parts management
Payroll management
Performance metrics
Point of sale (pos)
Prioritization
Progress tracking
Purchase order management
QuickBooks integration
Quotes/Estimates
Records management
Reminders
Repair tracking
Reporting & statistics
Reports and analytics
Scheduling
Service history
SMS messaging
Task management
Third-Party integrations
Time tracking
Transaction history
User management
Vehicle information
VIN Decoder
VIN lookup
Workflow management
Work order management

Tekmetric alternatives

Tekmetric logo

Starting from

179

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AutoLeap logo

Starting from

179

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ARI logo

Starting from

39.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shopmonkey logo

Starting from

239

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Tekmetric pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start

179

Per month

Features included:

  • Calendars & Appointments
  • Canned Jobs & Sublets
  • Digital Authorizations & Invoicing
  • Digital Vehicle Inspections
  • Inventory & Vendor Management
  • One-Way Messaging
  • Unlimited Repair Orders

Grow

309

Per month

Features included:

  • Integrated Parts Ordering
  • Labor Guide & Maintenance Schedule
  • Marketing Reports and Digital Authorizations & Invoicing
  • Time & Job Clocks
  • Parts, Inventory & Marketing Reports
  • Everything in the Start Plan

Scale

409

Per month

Features included:

  • Two-Way Texting
  • Everything in the Grow Plan
  • Real-time Shop Dashboard
  • Employee Performance Analytics
  • Technician Board

Enterprise

Custom Quote Available

Features included:

  • Everything in the Scale Plan
  • Integrated Payments
  • Dedicated Account Manager
  • Quarterly Business Review

User opinions about Tekmetric price and value

Value for money rating:

To see what individual users think of Tekmetric's price and value, check out the review snippets below.

“I had been using this software for a year. When my promotional pricing ended, I contacted customer support simply to ask if there were any options to reduce the cost or find a plan that better fit my budget.”
CC

Carlos C.

owner

“There was no attempt to keep me as a customer—just, "If you want to leave, goodbye."”
CC

Carlos C.

owner

Tekmetric integrations (7)

Integrations rated by users

We looked at 104 user reviews to identify which products are mentioned as Tekmetric integrations and how users feel about them.

PartsTech logo
PartsTech

Integration rating: 5.0 (10)

Slack logo
Slack

Integration rating: 5.0 (2)

Kukui logo
Kukui

Integration rating: 1.0 (2)

“Online appointments and the live scheduling.”

ML

Mark L.

Owner

Tekmetric support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
Documentation
In Person

Tekmetric FAQs

Q. Who are the typical users of Tekmetric?

Tekmetric has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Tekmetric offer?

Tekmetric offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Related categories