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Tekmetric
5
87
4
9
3
5
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Auto Repair Shop Software. Built by a Shop Owner.
Table of Contents
Tekmetric - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Tekmetric overview
What is Tekmetric?
Tekmetric is the all-in-one shop management software that replaces the patchwork of tools most shops run on today. Scheduling, repair orders, inspections, parts, payments, and marketing live in one cloud-based system with one login.
More than 16,000 shops in the United States and Canada use Tekmetric, including general repair shops, tire shops, mobile repair businesses, and multi-shop operations (MSOs).
Core use cases
- 24/7 online appointment scheduling
- Repair order and estimate management
- Digital vehicle inspections (DVIs) with photo and video
- Parts ordering and inventory control
- Digital invoice sharing via email or text
- Point-of-sale and Text-to-Pay payment processing
- Real-time financial and technician reporting
- Customer retention and new-customer marketing
- Multi-shop standardization and reporting
- Tire quoting, ordering, and DOT compliance
Make more money
DVIs put the evidence in the customer's hands. Shops using them average $741 per repair order, up from a $612 baseline, and MotoVisuals videos push that closer to $800. Buy Now, Pay Later through Affirm, Klarna, and Sunbit helps customers approve bigger repairs. Declined-work follow-ups bring deferred jobs back onto the schedule.
Repair more cars
Estimates convert to repair orders in one step. Integrated parts ordering shows technicians what is in stock, what is on order, and what is ready, so cars move through the bay instead of waiting in it. Smart Jobs remove repetitive data entry from common repairs.
Be more efficient
One login replaces separate systems for payments, texting, scheduling, and reporting. Automated reconciliation closes the day without manual entry and syncs to QuickBooks. Labor and parts pricing matrices keep quotes consistent across every advisor and every location. Reports on average repair order, gross profit by job, close ratio, and technician hours update live.
Improve customer experience
Customers schedule service appointments online, receive reminders, review inspections by text, approve work from their phones, and pay by Text-to-Pay, Apple Pay, or Google Pay. SEO-optimized shop websites and Google review requests turn a good visit into the next one.
Multi-shop operations
Run every location from one login with shared customer profiles, standardized inspections and pricing, centralized employee management, and shop-wide reporting. Pricing is per shop, not per user.
Tire Suite
Automated DOT registration, real-time fitment data, in-app tire ordering, and tire inventory tracking, all from the repair order.
Security and support
We provide Stripe Radar fraud protection and PCI-compliant processing on every transaction. Tekmetric also has 24/7 U.S.-based support, personalized onboarding, and Tekmetric Academy training.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Vehicle Management
Technician and Repair Management
Features
User Interface
Navigation
Labor Guide
Do you work for Tekmetric? Manage this product listing
Tekmetric’s user interface
Tekmetric review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Tekmetric?
Users report Tekmetric streamlines customer and vehicle management, offering easy access to job history, digital inspections, and efficient communication through texting and electronic approvals. They appreciate the ability to manage shops remotely, integrate parts ordering, and simplify processes from check-in to invoicing, though some mention missing features like two-way texting and mobile VIN scanning. They find customer support responsive and value regular updates based on user feedback.
Reviewers indicate the software is intuitive and quick to learn, making onboarding smooth for new staff. They note the interface is generally user-friendly, but some feel basic actions require too many clicks or that navigation can be busy.
Select to learn more
Who uses Tekmetric?
Based on 104 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Tekmetric's key features
Most critical features, based on insights from Tekmetric users:
All Tekmetric features
Features rating:
Tekmetric alternatives
Tekmetric pricing
Pricing plans
Pricing details:
User opinions about Tekmetric price and value
Value for money rating:
To see what individual users think of Tekmetric's price and value, check out the review snippets below.
Carlos C.
owner
Carlos C.
owner
Tekmetric integrations (7)
Integrations rated by users
We looked at 104 user reviews to identify which products are mentioned as Tekmetric integrations and how users feel about them.
Other top integrations
Tekmetric support options
Typical customers
Platforms supported
Support options
Training options
Tekmetric FAQs
Q. What level of support does Tekmetric offer?
Tekmetric offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base













