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800response

Lead management, call tracking & customer analytics solution

Table of Contents

Is this product right for your business?

Find out with a

800response - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2025

800response overview

What is 800response?

800response is a cloud-based solution designed to help businesses streamline processes related to lead generation, call tracking, customer data capturing, marketing campaign management, and more. The solution offers local and toll-free tracking numbers, which lets organizations monitor and analyze incoming calls to improve customer interactions and targeting.

800response comes with a geo-based call routing functionality, which enables businesses to route incoming calls by extension number, country code, and business location. It offers a host of features including call prompts, mobile call routing, vanity numbers, alerts, data export, and more. The missed call monitoring module allows professionals to receive email or SMS notifications for missed/unanswered calls, facilitating follow-ups with prospective customers. 800response assists marketers with optimizing marketing campaigns based on customer age, income range, gender, and other demographics.

800response enables enterprises to gain insight into customer interactions, lead conversion rates, call volume, and agent performance via real-time analytics and reports. The built-in speech analytics feature allows users to monitor script compliance, training, and quality across the organization. Plus, it supports integration with various customer relationship management (CRM) systems.

Starting price

250per feature /
per month

Alternatives

with better value for money

Pros & Cons

Customer Support

Response Management

Billing Issues

Call Information

800response pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(9)

5(51)

What do users say about 800response?

There is no vendor that supports and nurtures us better than 800R and their partnership has allowed our team to focus on our business and be less marred by day-to-day irrelevancies.

Select to learn more

Who uses 800response?

Based on 61 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction

Marketing and Advertising

Automotive

Building Materials

Others

Use cases

Call Tracking

Call Recording

Marketing

Lead Capture

Lead Generation Services

800response's key features

Most critical features, based on insights from 800response users:

Call recording

4.6

(8)

Call tracking metrics

4.6

(5)

Caller id

4.5

(4)

Call routing

3.8

(4)

Dashboard

4.5

(4)

Lead capture

3.8

(4)

All 800response features

Features rating:

4.6

(61)

Prospecting tools

4.0

(1)

Lead notifications

5.0

(3)

Data extraction

5.0

(1)

Recording

5.0

(3)

Call tagging

5.0

(2)

IVR

5.0

(1)

Contact database

4.0

(4)

Call transcription

4.0

(2)

Archiving & retention

4.3

(3)

Visual analytics

4.3

(3)

Lead verification/validation

(0)

Live chat

(0)

Lead segmentation

5.0

(1)

Monitoring

(0)

Multi-Campaign

(0)

Lead qualification

5.0

(2)

On-Demand recording

(0)

Performance metrics

(0)

Lead management

3.0

(1)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

ROI tracking

(0)

Scheduled recording

(0)

Scorecards

(0)

Search/Filter

(0)

Self service data preparation

(0)

Trend/Problem indicators

5.0

(1)

Visitor tracking

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

Automatic call distribution

(0)

Call monitoring

(0)

Call reporting

(0)

Call scripting

(0)

Call tracking

(0)

Call transfer

(0)

Campaign analytics

(0)

Campaign management

4.0

(2)

Campaign planning

(0)

Campaign scheduling

(0)

Campaign Segmentation

(0)

Conversion tracking

4.0

(3)

CRM

2.0

(1)

Customer segmentation

(0)

Customizable reports

(0)

Data connectors

5.0

(1)

Data import/export

5.0

(2)

Engagement tracking

(0)

Interaction tracking

(0)

Key performance indicators

(0)

Keyword tracking

4.5

(2)

Lead distribution

(0)

Lead engagement

(0)

Lead generation

(0)

800response awards

Lead Nurturing

92/100

800response alternatives

800response

4.8

(61)

Starting from

250

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.4

Customer Support

4.9

Bitrix24

4.2

(979)

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No pricing info

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Ease of Use

Features

Value for Money

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ActiveDEMAND

4.2

(79)

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Phonexa

5.0

(75)

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No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

800response pricing

Value for money rating:

4.4

(61)

Starting from

250

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about 800response price and value

Value for money rating:

4.4

(61)

To see what individual users think of 800response's price and value, check out the review snippets below.

“Again, the staff, both customer-facing and back-end engineering are outstanding people who are a pleasure to work with and keep our relationship solid and profitable for both companies.”

Larry R.

Vice President, Operations

“The people are easy to reach and work with to help solve a variety of telephony solutions desired from a middle sized business with an array of workflow needs.”

Ben N.

Associate VP Business Intelligence