improveit 360 Pricing, Features, Reviews & Comparison of Alternatives

improveit 360

All-in-one CRM for home improvement businesses

3.41/5 (11 reviews)

improveit 360 overview

What is improveit 360?

improveit 360 is cloud-based enterprise CRM (customer relationship management) platform that enables home improvement and remodeling businesses to manage leads, sales, marketing, human resources, and projects. improveit provides a 360-degree view into all sales and project operations so businesses can improve operational processes, measure business performance, and manage customers and prospects. As a complete business management solution, improveit 360 can be customized and configured to meet the needs of any business scenario.

With improveit 360, home improvement professionals can generate and close more deals by nurturing leads, tracking customer relationships, and managing leads, sales, and projects from a centralized location. improveit 360 can also help businesses to create more opportunities through integrated sales quoting and marketing management tools. Professionals can take advantage of lifecycle communications tools such as automated emails, SMS messaging, and integrated call center functionality to nurture prospects and create targeted campaigns to engage previous customers. For on-site sales management, professionals are able to to take advantage of improveit 360's Go mobile app to provide on-the-spot job quotes, manage the status of sales, and verify scheduling conflicts with a built-in real-time scheduler.

improveit 360 automatically tracks all individual costs and allows businesses to easily report the profitability of every project. To streamline project management, improveit includes an integrated production grid, custom project templates, job costing, and contract and document management. With role-based dashboards and customizable reporting, professionals can monitor cash flow and real-time activity across any business operation.
www.improveit360.com

Pricing

Starting from
$150/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
improveit 360 screenshot: improveit 360#1 CRM Business Management System for Remodelers & Contractorsimproveit 360 screenshot: improveit 360 Staff Calendarimproveit 360 screenshot: improveit 360 Appointmentsimproveit 360 screenshot: improveit 360 Call Queueimproveit 360 screenshot: improveit 360 Quotesimproveit 360 screenshot: improveit 360 Reports & Dashboards

improveit 360 user reviews

Value for money
Features
Ease of use
Customer support
  2.4
  3.7
  3.0
  3.4
Skipper Woodham

It has given me back 2 to 3 hour of my day back!

Reviewed 2015-07-14
Review Source: Software Advice

Pros
It grows with me. Meaning as I starting using one aspect I find another tool that will help me be more productive. The more information I put into 360 the more information I get out and that helps me run reports I can use to help us make better day to day decisions. I have been using 360 for over 3 year and I am still finding way to improve information flow. Having accurate information to back you up, make it a lot easier and faster to lead your company into a competitive and ever changing environment. You are only as good as you people and you information flow. Something else that makes this product so great is their customer service staff. They really make us feel like there is no stupid question. I don't hesitate to call and they don't hesitate to help in every way they can. A truly remarkable staff!

Cons
As of now I can't say anything negative about this product or the people that represent it. There has only been a couple of items I have as for that were not available at the time, but they always helped me work around them.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andre Hames

Solid CRM with Salesforce Platform

Reviewed 2015-07-29
Review Source: Software Advice

Pros
I like the level of detail in reporting options, sources, etc ; very comprehensive coverage of the data storage needs for customer resource management in the industry. However, the best thing about 360 by far is the people. They are active in customer feedback for continuing to improve, you can get a hold of them on the phone easily, and when you need help the person you speak with really seems to care about helping you and has a positive attitude.

Cons
The mobile app has bugs that need to be worked out and features/functionality that need to be added. For instance, if you go into "Schedule" then select an "Appointment", then pull up the "Phone Number" to make a call while on the road. Then when you go back to your app (after making the call), the app will go back to the "Appointment" screen, but locks up if you try to go back to the "Appointment" screen. Another scenario - if you go into "Schedule", then go forward or backward "Next Seven Days" or "Previous Seven Days", then select an "Appointment" but don't go any further than that...then when you go back to "Schedule", it loses track of where you were last in "Schedule" and brings you back to the current week. Not major issues, just little bugs that need addressing. On the functionality comment, it would be nice if adding appointments, prospects, etc were possible on the app without having to go to the full site on a mobile device.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mellissa Syring

Good Software, Not so good support

Used daily for 1-2 years
Reviewed 2019-01-23
Review Source: Capterra

Streamlining customer service through the entire sales process, easily customized and detailed reports are easy to generate. Its great software, but once binded by contracts, users are left with slugglish support

Pros
Improveit 360 was great for running specific detailed reports for anything and everything possible. It is also capable of following a lead from the marketing team all the way through Sales. One source that everyone can access and streamline customer service from start to finish. Manage leads, quotes, calls, scheduling.. Every step os logged

Cons
Lots of hang ups and crashes and i would would often run into glitches or loops in the software that just didnt do what it should. Support is exasperating, the contracts are lengthy and binding, zero forgiveness is offered, nor apology for problems. Ive honestly had better luck learning and troubleshooting from forums and other users online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Jessica Rinson

Improvit 360

Used daily for less than 6 months
Reviewed 2017-02-02
Review Source: Software Advice

Improveit is a Salesforce platform offering the full community that Salesforce provides. The options are endless and the automated reminders can help you to keep all your team on task.

Pros
The estimating software is built right into the program, allowing for instant access to all proposals. You can have multiple market segments if you have multiple locations and they have a franchising option for royalty reporting on sub-businesses.

Cons
The program is bulky and not easy to use. The dashboard gave my team anxiety because it was so busy with unneeded options. Because it doesn't let you tie any function to a close without creating an additional marketing reminder to reach back out, this did not fit with our style of business. This lead to all team members getting bogged down on determining if a marketing app was legit or not. The support staff would take days to reply about issues and after a year of daily use, we were never able to use the mobile app to do anything except view contacts.and so we moved back to an earlier CRM we had used in the past, as the costs were also prohibitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Chad Darnell

Contractors Sales Rep says "overall it's great"

Used occasionally for 6-12 months
Reviewed 2017-12-19
Review Source: Software Advice

Overall it a very complicated but well thought out use of Salesforce. It's very important you take all the training, even if you are familiar with Salesforce, so you can maximize the abilities built into the program. Plan on a steep learning curve to be comfortable with everything.

Pros
i360, as we call it in the office is a very versatile and nimble Salesforce integration. it does a good job of managing appointments, keeping track of contacts with the customer and keeping all their info in one central location. We use it for quoting and the templates and products work well and afford us the ability to quickly get pricing for customers. As a sales rep, I am limited from the backend access but the office raves about the ability to manage projects and keep track of tasks. Its also nice that when I do make errors in my quoting or there is a question, the job manager can kick back tasks to me for me to handle with my customers.

Cons
It is pretty limited with it's follow up options for the sales reps once a sale has been made. The HTML emails look terrible, so I send everything in plain text.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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improveit 360 pricing

Starting from
$150/month
Pricing options
Subscription
View Pricing Plans

Please contact improveit directly for pricing information.

improveit 360 features

Automatic Notifications
Bid Management
Document Management
Document Storage
Job Costing
Project Estimating
Project Management
Project Tracking
Projections

API (51 other apps)
Activity Dashboard (62 other apps)
Activity Tracking (54 other apps)
Change Order Management (52 other apps)
Collaboration Tools (66 other apps)
Customizable Templates (46 other apps)
Data Import/Export (57 other apps)
Estimating (70 other apps)
Reporting & Statistics (55 other apps)
Subcontractor Management (60 other apps)
Third Party Integration (49 other apps)

Videos and tutorials

Additional information for improveit 360

Key features of improveit 360

  • Accounting
  • Budget Tracking/Job Costing
  • CRM
  • Client Communication
  • Contractors
  • Customer Management
  • Daily Logs
  • Duplicate Lead Prevention
  • Purchasing
  • Residential
  • Strategy Mapping
View All Features