FrontSpin Pricing, Features, Reviews & Alternatives

FrontSpin

Inside Sales Communication Platform

4.19/5 (21 reviews)

FrontSpin overview

What is FrontSpin?

Established in 2015 and based the United States, FrontSpin is a cloud-based sales and lead management solution for SMBs. The solution offers interactive tools to manage sales communication, including a power dialing feature to help businesses engage with more clients in less time. The web-based solution automates communication with new prospects as well as existing customers and optimizes daily calling according to the number of sales agents available for the day. FrontSpin’s power dialer and automated emailing tool seamlessly integrate with multiple business playbooks for an efficient lead-to-sales conversion.

FrontSpin offers a user-friendly interface that helps to capture data directly from call notes and email communications, reducing the number of clicks and manual data entry. The solution integrates with existing CRM applications allowing businesses to import or sync sales information in real-time. With FrontSpin, businesses can run multiple sales campaigns via different communication channels. The sales team can either dial a list of web leads or respond to prospect emails to reach out to their clients. The solution automatically logs every client interaction on a unified timeline.

With FrontSpin’s real-time dashboard, managers are provided with up-to-date information about their team’s performance and other statistics. Other feature include real-time alerts and updates, auto call recording, call scheduling and more. The software is suitable for small and mid-sized B2B companies across the U.S.
frontspin.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
FrontSpin screenshot: Contact leads directly from FrontSpinFrontSpin Sales Communication Software & Power DialerFrontSpin screenshot: Add call notesFrontSpin screenshot: View individual lead progressFrontSpin screenshot: Track multiple leads

FrontSpin user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.7
  4.4
  4.6
Jagger G.

The perfect prospecting tool for Salesforce.com users

Used daily for less than 6 months
Reviewed 2017-12-13
Review Source: Capterra

The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching. The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements.

Pros
First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.

Cons
The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Derek K.

Frontspin the Power Dialer

Used daily for 2+ years
Reviewed 2019-03-20
Review Source: Capterra

Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

Pros
The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Cons
The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Frontspin

Used daily for 1-2 years
Reviewed 2020-03-26
Review Source: Capterra

Its been okay. If it wouldn't crash all the time i would have a much better experience.

Pros
I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

Cons
It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Anonymous

Great autodialer

Used daily for 6-12 months
Reviewed 2017-11-28
Review Source: Capterra

Pros
This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too.

Cons
The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sean S.

Great product for any sales team

Used daily for 6-12 months
Reviewed 2017-12-13
Review Source: Capterra

Pros
Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed!

Cons
There are a lack of integrations with social sites that could streamline researching prospects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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FrontSpin pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact FrontSpin for pricing information or a quote.

FrontSpin features

Activity Dashboard
Activity Tracking
CRM
Campaign Management
Contact Management
Lead Capture
Lead Management
Reporting/Analytics
Third Party Integrations

API (206 other apps)
Alerts/Notifications (125 other apps)
Collaboration Tools (159 other apps)
Contact Database (120 other apps)
Data Import/Export (165 other apps)
Performance Management (116 other apps)
Performance Metrics (164 other apps)
Reporting & Statistics (137 other apps)
Sales Reports (119 other apps)
Search/Filter (145 other apps)
Workflow Management (126 other apps)

Videos and tutorials

Additional information for FrontSpin

Benefits

• Define and monitor goals for sales representatives and the overall team or organization with FrontSpin's inbuilt goal management feature.

• Automate call dialing and answering processes to increase the overall number of sales calls placed daily/hourly.

• Integrate FrontSpin with existing CRM software and allow data synchronization between applications in real-time.

• Dial from a list of web leads or generate dynamic calling lists during email conversations from directly within the solution.

• Get real-time status updates about various business activities and calling performance via the FrontSpin activity dashboard.